The diligence and attention to detail provided was second to none. Dominic and his team were responsive, capable and, frankly, awesome!
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Just had a Daikin air conditioning unit installed today by EEAC team and it looks and works great. The EAAC team have done a fantastic job of the install, it was a little more complex than usual requi... See more
Company replied
East Anglia Air conditioning have been amazing from start to finish. They always explain in detail to ensure we understand what's going on and what is needed. We have had other companies rip us off in... See more
Company replied
I booked Dominic to install me another Air con unit after the success of last year. The job was the same - superb. Clean, efficient, polite, all done, explained and sorted within a day! Now it woul... See more
Company replied
Company details
- Air Conditioning Contractor
- Air Conditioning Repair Service
- Air Conditioning Store
- Air Conditioning System Supplier
- HVAC Contractor
Written by the company
East Anglia Air Conditioning Ltd specialises in the design, installation, service and maintenance of air conditioning systems. Established in 2015 the company has a wealth of experience in providing air conditioning services for a wide range of industries, environments & applications. Installers for the commercial, industrial & domestic sectors with no job being too small. Whether installing a wall-mounted unit for the home to designing a complex VRF system for large commercial projects. Our experienced engineers are fully qualified & trained in 'Refrigerant Safe Handling' & F Gas certified. Our experienced team work together to ensure the project runs smoothly with minimal disruption to your working environment.
Contact info
Suite A, 82 James Carter Road, Mildenhall, IP28 7DE, Bury St Edmunds, Suffolk, United Kingdom
- 0330 341 2030
- info@eastangliaairconditioning.co.uk
- eastangliaairconditioning.com
Excellent service
This is the third unit that Dominic has installed for us as we were so impressed with the last two. There as a slight issue with the positioning of the piping that I wasn’t happy with but Dominic dealt with it all superbly and none of the changes were too much trouble for him. I can highly recommend East Anglia Air conditioning.
October 21, 2022
Reply from East Anglia Air Conditioning Ltd
Dear Liza,
Thanks once again for your business and for being a great customer, all the best in 2023.
Kind regards
Admin
Great service provided by Dominic - Highly recommended!
Great service provided by Dominic. Efficient and attention to detail. Had our air con unit looking brand new and working perfectly again. I would highly recommend this company.
October 10, 2022
Reply from East Anglia Air Conditioning Ltd
Dear Giovanni,
I am pleased you found us online and got in touch, all the best.
Kind regards
Admin
Brilliant service from start to finish
Brilliant service from start to finish. Can not fault anything! Thank you so much!!
October 6, 2022
Reply from East Anglia Air Conditioning Ltd
Dear Amie,
It was lovely working for you, thanks for making the process so easy, enjoy your new system, see you in 2023.
Kind regards
Admin
That personal touch...
EAACL is one of the smaller companies that cares about its customers. I had |AC installation and it serviced every year. Always a pleasure. If you're looking for that personal touch you know where to go!
September 7, 2022
Reply from East Anglia Air Conditioning Ltd
Dear Tony,
Thanks so much for your support and guidance, I know you are getting so much out of your air conditioning systems which were installed back in 2019 now, I will be trying one of your books out this winter and will let you know my thoughts when I see you next year.
Kind regards
Admin
Air conditioner Electricq
After being let down with two other Air Con companies who promised a time and day to repair my Air Con and never arrrived I was very pleased to find East Anglia air Con Ltd. Dominic the service engineer who arrived to repair and service my air conditioner was just fantastic, He stripped down faulity high pressure pipes and replaced with new, pumped out old refridgent , vacumum tested and refilled with new gas. doubled checked his work all this took him nearly 4 hours. all this for original price quote (no extras), highly recommended company, can't recommend Dominic more highly, great to see a professional at work.
August 19, 2022
Unprompted review
Reply from East Anglia Air Conditioning Ltd
Dear Frank,
I am so pleased I could have helped you and that you called when you did, I know you were let down by another company and not many companies would be willing to help fix your system but I am sure glad I was able to and to meet you both, all the best.
Kind regards
Admin
came out to us when we had a leak…. Help was there for us
Dom came out to us when we had a leak and we were so impressed with his work and helpfulness that we asked him to do a service. He carried out the service efficiently and we were again very pleased with his work. We would definitely recommend him.
August 4, 2022
Reply from East Anglia Air Conditioning Ltd
Dear Twink,
Thanks for your business and I will be in touch next year regarding your annual service.
Kind regards
Admin
Highly recommended air conditioning provider and service
Dominic at East Anglia Air Conditioning Limited is so professional, always responds promptly, provides regular reminders of when a service is due and in general, provides a trustworthy, value for money service. Would highly recommend.
July 28, 2022
Reply from East Anglia Air Conditioning Ltd
Dear Lynne,
Thanks very much for taking the time to leave a review, thanks for your support over the last 6 years.
Kind regards
Admin
Dominic was very professional and…
Dominic was very professional and friendly. I would recommend him - no hesitation. I will use his expertise again.
July 25, 2022
Reply from East Anglia Air Conditioning Ltd
Dear Stella,
Thanks for calling and having the patience to wait until the following week for my arrival, glad I attended and thanks for leaving a review, I will be in touch 30 days prior to next years service.
Kind regards
Admin
very good service and good company i…
very good service and good company i would use them again
July 22, 2022
Reply from East Anglia Air Conditioning Ltd
Dear Ferda,
Thanks for calling and I wish you good luck with your new business, I will be giving you a call and trying one of your delicious pizzas soon.
Kind regards
Admin
Can't recommend enough...
If I could give more than 5 stars I would, Absolutely fantastic service from East Anglia Air Conditioning, During the installation Dominic took the time to kindly explain the workings of the system as I was very keen to understand it. Very knowledgeable and friendly and extremely reasonable pricing, if you're in the market for A/C then look no further. Thank you very much Dominic and the team!
June 9, 2022
Unprompted review
Reply from East Anglia Air Conditioning Ltd
Dear Luke,
I am very pleased I came and helped you, glad you are all up and running, all the best.
Kind regards
Admin
Very polite and thoughtful engineer
Very polite and thoughtful engineer. Work carried out to the highest standard with particular attention to detail. I highly recommend this Company for all your air-con needs.
June 7, 2022
Reply from East Anglia Air Conditioning Ltd
Dear Jeremy,
Thanks so much for leaving such a lovely review, both of you guys are an absolute pleasure to work for.
Kind regards
Admin
Reply from East Anglia Air Conditioning Ltd
Dear Jeffery,
I am very grateful for your business and appreciate you taking the time to leave some feedback, enjoy your new bedroom system.... when the sun eventually arrives.
Kind regards
Admin
Excellent company
Excellent company. Pleasure to deal with from start to finish. Very thorough service of my shop’s AC unit.
April 15, 2022
Reply from East Anglia Air Conditioning Ltd
Dear Elliott,
I would like to thank you for taking the time to leave a review based on the service you recieved, all the best.
Kind regards
Admin
Good job on installation
April 12, 2022
Reply from East Anglia Air Conditioning Ltd
Dear Steve,
Thanks very much for taking the time to leave a review, reviews are very important for any business and especially ours, thanks again.
Kind regards
Admin
Annual Maintenance Complete
Had first annual maintenance after installation. Had no issues, and units easily cleaned and maintained thanks to good installation. Always good friendly service, and confident in the quality!
April 9, 2022
Reply from East Anglia Air Conditioning Ltd
Dear David,
Thanks for your review, it is my pleasure to help you and glad you are enjoying and making good use of your air conditioning system. Speak to you in 2023.
Kind regards
Admin
Reply from East Anglia Air Conditioning Ltd
Dear Richard,
Thanks for your review, it's much appreciated. I am pleased changing the compressor resolved your issue on site, pleasure working with you.
Kind regards
Admin
A dedicated service
The technician arrived on time, did the job efficiently and explained what he was doing. He treated the house with respect, removing his shoes whilst inside. The cost was reasonable and no more than the quotation.
April 5, 2022
Reply from East Anglia Air Conditioning Ltd
Dear David,
Thanks for your review, it's always a pleasure when I have customers like you, thanks again.
Kind regards
Admin
Professional and thorough
Dominic is incredibly professional and thorough. He responded to all queries and emails in a timely manner. He was punctual on the day of the service. Attentive and polite at all times. Would recommend him without hesitation.
March 11, 2022
Reply from East Anglia Air Conditioning Ltd
Dear Carlos,
Thanks for your review, it's much appreciated. Thanks very much for letting us service your air conditioning system.
Kind regards
Admin
Great service again
February 15, 2022
Reply from East Anglia Air Conditioning Ltd
Dear Ernest,
Thanks for your review, it's much appreciated. Have another fabulous year and speak again in 2023.
Kind regards
Admin
Best AirCon in St Neots
Best AirCon in St Neots
What else to say. dealing with honest people. A breath of fresh air
December 1, 2021
Unprompted review
Reply from East Anglia Air Conditioning Ltd
Dear Customer,
Thanks so very much for your kind words, we have built up a good reputation in St Neots and it's nice to hear it. Thanks once again.
Kind regards
Admin
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.