East Coast Fencing Reviews 16,222

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 2,986 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality and sturdiness of the products, particularly the fence panels, noting they are well-made and superior to those found in typical DIY stores. Many appreciate the competitive pricing for the high-quality items and the excellent service received. The delivery service is frequently highlighted as efficient, on time, and often handled by friendly and helpful drivers. However, some customers experienced issues with delivery, including unexpected delays, lack of notification, or items being left in inconvenient locations. A few other people also felt that while the products were generally good, some items, like trellis panels, had quality inconsistencies or arrived with minor defects.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service. Many customers praise the punctuality and... See more

Product

Reviewers highlight positive aspects of product quality. Customers consistently praise the high quality,... See more

Quality

Customers consistently express satisfaction with the quality of products. Many reviewers highlight the high... See more

Service

Clients share positive opinions on service, consistently praising the excellent quality and value. Many... See more

Price

Consumers consistently express satisfaction with the pricing, finding products to be competitively and fairly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

To begin with, as advised the fencing arrived on Sunday morning before we arose. Having purchased 6' x 6' fence panels on several occasions in the past. The two new ones are without doubt the heavies... See more

Rated 5 out of 5 stars

Picked up the phone quickly, private customer not trade, so helped me make the right decision on the purchase, I was worried about the delivery distance - but no problem at all! Perfect.

Rated 5 out of 5 stars

I have used east coast fencing on several occasions, my most recent purchase was delivered within a few hours of ordering and neatly stored on my driveway . Good service throughout and I will... See more

Rated 5 out of 5 stars

i have now had two orders delivered in the past month easy to order online fantastic product the fence panels are really good quality really strong and a great price shame about the delivery the fir... See more



Company details

  1. Fence Supply Store
  2. Concrete Product Supplier
  3. Lumber Store
  4. Railroad Ties Supplier

About East Coast Fencing

Written by the company

East Coast Fencing is a UK manufacturer and supplier of garden fencing and timber products. We make it straightforward for homeowners, trades and landscapers to buy the right materials for the job, with clear product ranges, practical advice and dependable service from first enquiry through to delivery.

We focus on the core items that make a fencing project go smoothly. That starts with strong, well-made fence panels, supported by the right fence posts and gravel boards, plus the fixings and accessories that bring everything together. Whether you are replacing a single run or fencing a whole garden, our aim is to help you choose a set-up that looks right, lasts well, and is straightforward to fit.

Our product ranges

Fence Panels
Our fence panel range covers the most popular styles for UK gardens, from traditional overlap to more robust closeboard options, as well as modern decorative designs. If you are not sure what suits your garden, a simple rule of thumb is that sturdier panels are a better fit for exposed sites, while decorative panels are ideal when appearance is the priority. You can explore the full range here: Fence Panels.

Trellis Panels
Trellis is a brilliant way to add height, privacy and a softer finish, especially above fencing. It is also a practical support for climbing plants, and a neat way to screen off areas without making a space feel boxed in. View the range here: Trellis Panels.

Fence Posts and Gate Posts
A fence is only as good as the posts holding it up. We supply both timber and concrete options to suit different builds, along with dedicated gate posts for heavier openings. If you are planning a new run, it is worth thinking about post choice early, as it affects strength, lifespan and the finish around the edges. Browse here: Fence Posts and Gate Posts.

Gravel Boards
Gravel boards help protect the bottom of panels from ground contact, splashback and rot. They are one of the simplest upgrades you can make for a longer-lasting fence line, especially in wetter spots or where the ground level is uneven. See options here: Gravel Boards, including Concrete Gravel Boards and Wooden Gravel Boards.

Garden Gates and Gate Furniture
A good gate should match the fencing, feel solid, and open and close cleanly. We supply a broad range of garden gates, along with the essentials that make the job tidy and secure such as hinges, latches and fittings. For accessories, see: Garden Gate Furniture.

Timber and Landscaping
Alongside fencing, we supply a growing range of timber products used across garden and landscaping projects, including timber and railway sleepers. These are ideal for raised beds, edging, steps and retaining projects, and they pair naturally with fencing upgrades when you are improving the whole garden.

Ironmongery, Fixings and Cement Products
To help you complete projects without multiple supplier runs, we also stock ironmongery, fixings and fasteners, plus the supporting materials that make installation more reliable, including cement products. If you are building new posts or rehanging gates, these are the details that make a real difference to the finished job.

How we help customers choose the right materials

Fencing can look simple, but there are a few choices that affect how well it performs over time. We help customers think through the practical points such as exposure to wind, ground conditions, desired privacy, and whether the fence line needs to handle gates or changes in level. If you are planning a full replacement, it often helps to choose the panel style first, then match posts, gravel boards and fixings around it, so the whole run works as a system rather than a mix of parts.

Quality, service and trust

We take pride in supplying products that customers can fit with confidence. Just as importantly, we aim to make the buying experience clear and straightforward, with responsive support and a helpful approach when customers need guidance on what to order. Our Trustpilot feedback reflects that focus on customer service and doing the basics well, consistently, day in and day out.

Explore our ranges

If you are updating a boundary, adding privacy, replacing tired panels, or planning a bigger garden project, you can browse our full range online and build an order around the products that suit your site. Useful starting points include Fence Panels, Trellis Panels, Fence Posts, Gravel Boards, Garden Gates, and Timber.

Visit our website
https://www.eastcoastfencing.com/


Contact info

4.8

Excellent

TrustScore 5 out of 5

16K reviews

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Replied to 21% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Delivery just didn’t show up

The delivery date was scheduled, the delivery time was advised as early morning. As of 3pm, nothing I’ve tried ringing their customer contact number 8 or 9 times. It just rings out unanswered. Only once it was picked up and it was advised that there was a problem and it would now be here between 1 &2pm. Still nothing and no one answering now. So frustrating that I’ve waited in all day. Very poor customer service.

April 29, 2026
Unprompted review
Rated 4 out of 5 stars

Delivery on time and good quality product

Delivery on time as specified by the company on confirmation email.
Products delivered were in food condition and driver was friendly and pleasant.
The only downside was the lack of communication prior to delivery. Also website was always unavailable when I checked responding with 'Forbidden 403' error. Tried to call but phone always went to voice mail.
Fortunately driver turned up on time but I wouldn't have known the driver was en route with my goods. Very strange!

April 28, 2026
Rated 5 out of 5 stars

Great product, great service

I bought trellis from East Coast Fencing. Great product and efficient delivery, just when they said it would be. I particularly want to thank the delivery man who helped me carry it all in to the garden area. A great service.

April 24, 2026
Rated 5 out of 5 stars

Very impressed with the product

Very impressed with the product - double slatted 3x6 fence panels. Sturdy and well made. Saw an inferior equivalent for a similar price in a well known store that was flimsy and falling apart where it stood.

April 24, 2026
Rated 3 out of 5 stars

The ordering process initially went…

The ordering process initially went smoothly, and the quality of the trellis I received is very good. However, the delivery and customer service experience has been disappointing.

The day before my scheduled delivery, I contacted the company to request a change to one trellis size. I was assured this would be updated and included in the delivery the next day. Unfortunately, this did not happen.

I then called to follow up and was told the missing item would be delivered the following day. Again, this did not happen. I have now been promised delivery three times, and the item has still not arrived.

The company has been very difficult to contact, with calls frequently going unanswered.

Overall, while the product quality is good, the lack of communication and repeated failure to deliver as promised has been very frustrating and disappointing.

Part of me thinks I should just pay for a new delivery of £15 but the delivery window is 10-16 WORKING days, and we have the workmen here now.

April 24, 2026
Unprompted review
Rated 5 out of 5 stars

Good quality at a good price!

The fence panel was exactly what I needed it was good quality at a reasonable price. Delivery costs were also reasonable. Delivery took a couple of weeks but they delivered it exactly when they said they would. They are a trustworthy company to deal with

April 25, 2026

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