Ok the clothes are adorable I have about 8 pieces. From jeans to to tops to dresses. The best part though is the customer service. They handled things kindly, patiently and efficiently when I didn't u... See more
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Review summary
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Easy Clothes is amazing! I’ve had such a great experience with them from start to finish. Their pieces are stylish, high-quality, and always arrive exactly as described. Great customer service. Anytim... See more
Company replied
I am in love with Easy. Fast shipping, prompt communication even though it is AI generated. So far, have not any issues. They use REAL beautiful models of realistic sizes!! Not 6 feet 100 lbs and Tons... See more
Company replied
This is about my 4th purchase from Easy Clothes! Just purchased the Olive/Black animal print top and gray jeans for fall 🍁and can’t wait for them to arrive. I love their stylish, amazing and well pri... See more
Company replied
Company details
Written by the company
We are an online womens clothing store that delivers the latest European and French Fashion at low prices. New collections are launched every two weeks on Tuesdays to make sure your wardrobe always has the latest trends. We deliver to the US and Canada.
Contact info
918 N Western Avenue, 90029, Los Angeles, United States
- help@easy-clothes.com
- easy-clothes.us
4.8
Excellent
460 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 85% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The order arrived very quickly
The order arrived very quickly, which was great. The dress is nice, unfortunately the vest is much smaller than what I was expecting. I figured being one size, it would run larger (also by the photo), I guess the model is just much smaller than I realized.
July 29, 2024
Reply from Easy Clothes
Bonjour Alex 🥰
Thank you for your feedback! We're glad to hear that your order arrived quickly and that you like the dress. We apologize that the vest didn’t meet your expectations in terms of sizing. We understand how important fit is, and we appreciate your input on adding multiple sizes for that particular item. If you need any assistance with a refund we would be glad to assist you with that immediately !
PS: Cant wait for you to discover our new collection launching tomorrow ! ❤️
Have a beautiful Wednesday from every one at Easy Clothes xx
I’m happy with every piece I’ve…
I’m happy with every piece I’ve purchased. So unique and fits so well. My new store for clothes
July 29, 2024
Reply from Easy Clothes
Bonjour Donna ❤️
Thank you for your wonderful feedback! We're thrilled to hear that you're happy with every piece you've purchased and that you love the unique styles and fit 🥰 We're honored to be your new go-to store for clothes. We can't wait to bring you more pieces you'll love, especially in tomorrows collection dropping at 2PM PST;)
Have a lovely end to your week from the entire Easy Clothes family xx
Please do not order from this company!
Please do not order from this company!
The clothes I had ordered from them smelled horrible like they were sitting in a moldy old room and their website wouldn't allow me to make a return within the 30 day mark.
Very sketchy company. Will never purchase from them again.
August 6, 2024
Unprompted review
Reply from Easy Clothes
Hi Katie!
We're sorry to hear about your experience and appreciate you bringing this to our attention. We want to make sure that all our customers receive quality products and have a positive shopping experience. We let our customer service team know about this last week and they reached out to you but havent heard back yet. Could you please respond to them so we can make it up to you as quickly as possible?
Our intention is to always make sure you are content with your new pieces and experience so we apologize again if this was not the case this time,
Wishing you a beautiful Wednesday and hope to hear from you soon xx
Comfy and stylish pieces!
I’ve ordered from Easy Clothes a few times now and I’ve loved the clothes I’ve purchased. They are timeless, comfortable, and unique pieces you can’t buy anywhere else. On top of that, customer service is always responsive and helpful. Love this company!
August 7, 2024
Unprompted review
Reply from Easy Clothes
Bonjour Denise ❤️
Thank you so much for your kind words! It means a lot to us that you find our clothes timeless, comfortable, and unique. 🥰 We're also glad our customer service has been responsive and helpful. Your support and love for our company are greatly appreciated. We cant wait for you to see what we have in store for you in our upcoming collection next Thursday !
xx
Always great service and products
July 5, 2024
Unprompted review
Reply from Easy Clothes
Hi ❤️
Thank you for your words! We're thrilled to hear that you're consistently pleased with our service and products 🥰 Your continued support means a lot to us. If you ever need anything, we're here to help!
Have a great rest of the week from the entire Easy Clothes family xx
I ended up getting a defective product
I ended up getting a defective product, emailed them and within an hour and a half ad a new one on the way and a response, completely hassle free!
August 5, 2024
Unprompted review
Reply from Easy Clothes
Bonjour Madeline ❤️
Happy Monday ! Thank you for sharing your experience! We're sorry to hear about the defective product, but we're glad our team could resolve it quickly and hassle-free. 🥰 Your satisfaction is important to us, and we're here to help anytime you need it. Enjoy your new item, and thank you for choosing us!
Have a beautiful Monday from everyone here at Easy Clothes xx
Love the texture cut and color of this…
Love the texture cut and color of this shirt
August 3, 2024
Unprompted review
Reply from Easy Clothes
Hi Dianna 🥰
Thank you for your lovely feedback! We're delighted to hear that you love the texture, cut, and color of the shirt. Your satisfaction is our top priority. Enjoy wearing it, and if you have any other thoughts or questions, feel free to let us know!
Have a lovely start to your week from the entire Easy Clothes family xx
Reply from Easy Clothes
Hi Heidi !
Thank you so much ! We are actually currently working on extending our sizing range this coming fall 🥰 We tend to run small so adding larger and smaller sizes is something we are working hard towards !
Wishing you a lovely start to your weekend from the entire Easy Clothes family xx
Good experience
Ashley in customer service was very helpful. Clothes are good quality-overall great experience.
August 1, 2024
Unprompted review
Reply from Easy Clothes
Hi Ori 🥰
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us and that Ashley could assist you so well. We take pride in the quality of our clothes and our customer service team ❤️ Your feedback means a lot to us. If you need anything else, don't hesitate to reach out!
Have a lovely Friday Eve from the entire Easy Clothes family xx
Reply from Easy Clothes
Hi Melody ❤️
Merci mille fois ! We are so glad that you loved your pieces and cant wait for you to see what we have upcoming 🥰 We are always around if you ever have any questions. Have a lovely day from the entire Easy Clothes family xx
Awesome customer service as well as the…
Awesome customer service as well as the clothes! Order 5 items and only returned one. Nice European brand with super classy pieces.
July 31, 2024
Unprompted review
Reply from Easy Clothes
Bonjour 🥰
Thank you so much ! We are so happy to hear that you enjoyed your new pieces ! We CANNOT wait for you to discover what we have upcoming in our fall collections (the best season ❤️)
If you ever have any questions please never hesitate to message us via our socials, live chat or customer service and we will always do our best to assist you !
Have a lovely day from the entire Easy Clothes family xx
Very impressive customer service
Very impressive customer service. The item I received was stained so I reached out to get a replacement and they are replacing it without having to return the original. Quick to respond as well.
July 27, 2024
Unprompted review
Reply from Easy Clothes
Bonjour Michel 🥰
Thank you SO much ! We do our best to make sure we are always there when you need us to make things as "Easy" as possible ! Please never hesitate to reach out to us and we will always do our most ! Cant wait for you to discover our upcoming collections ❤️
Have a lovely Monday and start to your week from the entire Easy Clothes family x
Reply from Easy Clothes
Hi Cynthia ❤️
Thank you so much we will definitely tell our support team their work is well appreciated 🥰 Please never hesitate to message us if you ever have any questions !
Have a beautiful start to your weekend from the entire Easy Clothes family xx
Fantastic customer service
Had a small issue with an order and it was handled promptly in a friendly and courteous fashion. Very impressed with their customer service! Plus, the clothes are always good quality, nice fit and are accurately portrayed on the website.
July 24, 2024
Unprompted review
Reply from Easy Clothes
Bonjour Kristina 🥰
Thank you ! We are so glad to hear that you love your pieces and your experience ! We always do our best to resolve any issues that may come up - the most important thing is for you to be delighted with your shopping experience ❤️
Have a beautiful Friday from everyone at Easy Clothes xx
Fantastic customer service with quick…
Fantastic customer service with quick response time!!
July 24, 2024
Unprompted review
Reply from Easy Clothes
Hi Rebecca ❤️
Thank you so much for your beautiful words - they mean a lot to us!
If there is absolutely anything you need help with please do not hesitate to message our customer service, socials or our live chat located on our website!
Wishing you a beautiful day from the entire Easy Clothes family xx
A pair of my earrings broke so I…
A pair of my earrings broke so I emailed customer service some pictures of them and they sent me a new pair immediately, no questions asked, and didn't ask me to ship back the broken pair. Can't ask for better customer service!
June 9, 2024
Unprompted review
Reply from Easy Clothes
Bonjour Mairin ❤️
We are glad to hear that our customer support was able to take care of that for you ! If you ever have any issues in the future please never hesitate to reach out to us and we will always take a human approach to dealing with these issues🥰
Have a lovely day and cant wait for you to discover more in our upcoming collections xx
Reply from Easy Clothes
Hi Kira ❤️
We are so sorry to hear that ! We urge you to reach out to our customer support so that we can immediately replace those items for your without delay. You can either contact us via our socials or our help email help@easy-clothes.com
We truly apologize you experienced this and will do our best to remedy it.
Have a beautiful Friday Eve xx
clothing is so cute and high quality
clothing is so cute and high quality. great customer service when i needed to make a return.
May 10, 2024
Unprompted review
Reply from Easy Clothes
Hello Darlene !
Thank you so much 🥰 We cannot wait for you to discover our upcoming collection including todays that just dropped !
Let us know if we can ever do anything to help and we will always do our best !
Wishing you a beautiful Thursday from the entire Easy Clothes family xx
I’ve had a great experience with this…
I’ve had a great experience with this company. I’ve order twice from them. Both times, the items arrived quickly along with great tracking info. The items are great quality. The returns/exchange process (sizing was off for me) was also very easy. Even more impressive is their customer service department- a very professional and kind human actually reads your email and responds very quickly!
May 1, 2024
Unprompted review
Ashley was quick and efficient with…
Ashley was quick and efficient with great customer service.
May 14, 2024
Unprompted review
Reply from Easy Clothes
Bonjour Fawn 🥰
Thank you so much ! We are glad to hear that she was able to take care of that for you promptly.
Have a wonderful start to your week from everyone here at Easy Clothes xx
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