Easy Access Self Storage Reviews 

128
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Like a hotel for your belongings! I stored my belongings at Easy Access in Stockport and was really impressed with the whole facility. The building is modern, clean and incredibly secure, whi... See more

Rated 5 out of 5 stars

I used their Trafford site (close to the Trafford Centre) Fantastic service, easy sign up process, competitive pricing and excellent customer service. The great thing about this storage is it’s all... See more

Company replied

Rated 5 out of 5 stars

We have been a customer based at Bredbury for 6 years. A great location providing easy access to all our customers in the North West. Positive, friendly service from all the EASS team, always happy to... See more

Company replied

Rated 5 out of 5 stars

Moved home and needed to store some furniture. We looked around for a storage unit and settled on Easy Access Storage in Bredbury. Very pleased with the service provided, staff were very friendly and... See more

Company replied

Company details

  1. Self-Storage Facility
  2. also in
  3. Boat Storage Facility
  4. Moving Company
  5. RV Storage Facility
  6. Storage Facility

Written by the company

Our widespread experience in the industry combines with the personal touch only a family-run business can bring. With a wealth of experience and a customer-centric ethos, Easy Access Self Storage offers precisely what our name suggests: convenience and simplicity. We provide secure and accessible storage solutions to personal and professional customers across the Northwest. Our storage facilities are offered with affordable and accessible storage prices. We operate from three different locations, Ashton, Stockport and Trafford. All are easy to get to. Our storage facility in Ashton is located on Richmond street, just off junction 23 of the M60 and follow the A6140. Our Stockport is located just off Junction 25 of the M60. Our Manchester storage facility is situated directly opposite The Trafford Centre. Whether your home or business is in Manchester City Centre, Cheshire or the surrounding areas of Greater Manchester and beyond, you’ll find our self storage units ideally placed for accessible storage solutions. At Easy Access Self Storage, we understand that trust is paramount. Our storage solutions embody this value. This is aptly reflected in the comprehensive security across all our self storage facilities. Each unit is guarded by 24-hour security. Entrance to either of our sites is only accessible through a keycode which we will provide you and each unit is securely locked and monitored.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

128 reviews

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4.7

All reviews

(128)

10 reviews in the last 12 months

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Rated 4 out of 5 stars

The staff is always very helpful and…

The staff is always very helpful and friendly but could improve with better communication. When the front entrance is closed a text/email should be sent to explain the situation and a timeframe given.

February 3, 2025
Unprompted review
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Reply from Easy Access Self Storage

Thank you for your honest feedback! We’re so glad to hear you find our staff helpful and friendly. We truly appreciate your suggestion about improving communication regarding entrance closures — it's a great point, and we'll work on keeping everyone better informed moving forward. Please don’t hesitate to reach out if you have any more ideas or concerns!

Rated 5 out of 5 stars

Great customer contact and great facilities

Great customer service from John good clear instructions and flexible around my planned date. Very easy and quick set up and great communication from start to finish thank you

January 19, 2025
Unprompted review
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Reply from Easy Access Self Storage

Thank you so much for your kind words!
We're thrilled to hear that our team provided excellent service and that everything went smoothly for you. We always aim to make things as easy and efficient as possible for our customers. We really appreciate your feedback and look forward to seeing you soon!

Rated 5 out of 5 stars

Been using easy access for a few months…

Been using easy access for a few months now reasonably priced, easy to access and great for additional storage. Team are great too.

January 30, 2025
Unprompted review
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Reply from Easy Access Self Storage

Thank you for the positive feedback!
We're so glad to hear that Easy Access Self Storage has been working well for you. It's great to know that you're finding it convenient and affordable for your storage needs. Our team really appreciates your kind words, and we're always here to help!

Rated 5 out of 5 stars

Brilliant service honestly lovely…

Brilliant service honestly lovely gentleman at reception called Dean. Honestly very helpful excellent service. Very easy access…

January 21, 2025
Unprompted review
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Reply from Easy Access Self Storage

Thank you so much for your kind words!
We're thrilled to hear that you had a wonderful experience and that Dean could assist you so well at our store in Ashton. We're lucky to have him on our amazing team!
We really appreciate you taking the time to share your feedback and look forward to seeing again soon.
Easy Access Self Storage

Rated 1 out of 5 stars

Signed up for storage and staff were…

Signed up for storage and staff were helpful and professional. Service let us down though as there were many teething problems causing delays to fully access facilities that were initially promised. We feel like the store was not quite ready for customers but rushed to sign us up. This led to stress and financial loss for our business. Maybe things will improve in the future

November 22, 2024
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Reply from Easy Access Self Storage

Thank you for your feedback.. We have carried out an extensive review of these cirumstances. We understand your concerns and truly regret the inconvenience caused. However, we want to clarify that our original plan was to delay your move-in until all areas were fully operational to ensure a smooth experience.
As you needed immediate access, we went beyond our standard business parameters to accommodate your request. While we worked hard to make this possible, the early access came with some teething issues which were explained beforehand.
We appreciate your understanding and look forward to continuing to support your business.

Rated 5 out of 5 stars

Great company

Great company, very helpful staff, very clean units, and most importantly, great security.
The manager has hands on, not just a desk dweller.

November 27, 2024
Unprompted review
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Reply from Easy Access Self Storage

Hi Les, Thank you so much for your kind words!
We're thrilled to hear that you had such a positive experience with our company. Our team works hard to ensure that our units are clean and secure, and it's wonderful to know that our efforts are appreciated. Our manager takes pride in being hands-on and involved, so your feedback means a lot to us. We look forward to continuing to provide you with excellent service!

Rated 5 out of 5 stars

Perfect place to store my home furniture

Perfect place to store my home furniture whilst I waited to move into my new home, Steve catered for my needs with a great explanation, great set up and security in protecting your items and loved the way you can access your storage unit 24 hours a day with the security access code to get in/out, would highly recommend!!

November 3, 2024
Unprompted review
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Reply from Easy Access Self Storage

Thank you for the 5* review! We hope to see you again in the future.

Rated 5 out of 5 stars

Highly Recommended

Used the Trafford Park storage site. Very pleased with the whole experience and would definitely recommend. Staff were very helpful and friendly. Site is secure.

November 3, 2024
Unprompted review
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Reply from Easy Access Self Storage

Thank you for the 5* review! We hope to see you again in the future.

Rated 5 out of 5 stars

Moved home and needed to store some…

Moved home and needed to store some furniture. We looked around for a storage unit and settled on Easy Access Storage in Bredbury. Very pleased with the service provided, staff were very friendly and helpful and gave us some valuable advice on the different storage units, and names of different removal firms. We chose a unit based on the advice given. We stored our furniture using a recommended removal firm. Everything went like clockwork we had 24/7 access via a very secure system of entry and exit. So a very big thank you to Kevin for all his help and advice. Highly recommend to everyone.

August 16, 2024
Unprompted review
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Reply from Easy Access Self Storage

Thank you for the 5* review! We hope to see you again in the future.

Rated 5 out of 5 stars

Saved me from a headache!

Called quite late due to a previous storage company's reception closing (my removal service was delayed so they could no longer be accepted and I had them an hour away with nowhere to unload as my flat wasn't ready yet! Thankfully I called easy access self storage and Sam saved my day and managed to get me booked in, paid and admin sorted in a matter of minutes and now my items are securely stowed. Professional and reasonably priced but most importantly reliable and easy to use!

July 30, 2024
Unprompted review
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Reply from Easy Access Self Storage

Hi Phillip,

Thank you for your 5* review! We will be sure to pass your words onto Sam in our Trafford store.

Rated 5 out of 5 stars

Tough stump

The team are amazing and friendly they all ways help us out and accommodate us as we need a bigger unit and that got us one right away good on price and everything is Secure and all way happy to help you

April 12, 2024
Unprompted review
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Reply from Easy Access Self Storage

Thank you for the 5* review! We hope to see you again in the future.

Rated 5 out of 5 stars

Definitely will come again

Definitely will come again.
During my time renting a sizeable container for a couple of months I really enjoyed:
- very professional, responsive and friendly staff
- a great value for money for the space I had
- 24/7 secure access - truly coming in ANYTIME you want - that was a deal breaker for me
I only had two little niggles. Once my payment did not come through on time and a padlock was placed on my unit (absolutely understandable, no issue here), but even 3 days after receiving payment it was still there. Thankfully that was resolved immediately but would not have been great if I came when the office was closed. Another time my access fob and would not let me in. I had to come again another day which was rather annoying, but again that was resolved immediately. Overall really positive experience and if I needed storage in the future and their prices were still as competitive as they are now I would definitely come back again. You may need a little bit of muscle to open the doors btw

March 25, 2024
Unprompted review
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Reply from Easy Access Self Storage

Thank you for the 5* review! We hope to see you again in the future.

Rated 5 out of 5 stars

General assessment

Staff are extremely helpful, our experience on this site has been perfect in all aspects. Very satisfied with how we have been treated

February 12, 2024
Unprompted review
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Reply from Easy Access Self Storage

Hi and thank you for your 5 star review,
we greatly appreciate you taking the time to do this.
on behalf of the team here in Stockport we thank you for choosing us for your Business Storage needs in Bredbury Stockport.

Rated 5 out of 5 stars

Quality service

Rednib Ltd have been a customer for 7years & the team at Stockport have played an integral part in the development of our business. Always friendly, helpful & very pro active to our operational requirements. Reliable 24/7 access & in a superb location to service all our customers throughout the North West. Ian

February 5, 2024
Unprompted review
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Reply from Easy Access Self Storage

Hi There,
Thank you for your 5 Star review.
Our team always appreciate reading how they have made a positive impact with our customers. We will continue to deliver the high level of service you have come to expect from us. On behalf of the team thank you for choosing Easy Access Self Storage for your business storage needs in Bredbury Stockport.

Rated 5 out of 5 stars

Great team.

I was recently storing at their trafford store and the young lad there was really helpful. Due to needing too move closer to home, I transferred to their other store in Stockport. Both stores made this so much more easier and helped an already stressful situation go a lot smoother. I was even welcomed to have a cup of tea with the days being so cold by the guys in Stockport. I would definitely recommend these guys if any of my family or friends needed storage.

January 18, 2024
Unprompted review
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Reply from Easy Access Self Storage

Hi Dan,

Thank you for your kind words! We will be sure to pass your comments to both stores.

Rated 5 out of 5 stars

Good Samaritans

My Car broke down and I had to pull into the road opposite Easy Access Self Storage in Bredbury. I had my German Shepherd and another person in the car after coming back from the Vets, as my dog was recovering from a major operation. After calling the RAC, I was told I would have to wait an hour. I popped in to Easy Access to ask if I could use their toilet. I explained what had happened and they kindly offered to let us and my dog come into the warm office and made a cup of coffe for us. I called for a black cab to take us and my dog back home, but they refused to take my dog. Kevin heard the gist of the call and kindly offered to take me and my dog back home in his Jag with my dog calmly sat on the back seat, we arrived home in style, which I was extremely grateful to Kevin for, as my dog was incredibly thirsty. He took me back to my car to wait in their reception. I had to wait a further 4 hours for the RAC, so the kind staff at Easy Access Self Storage really saved my day and I am eternally grateful for their wonderful hospitality and Kevin is my hero for helping us out in a difficult situation.

December 18, 2023
Unprompted review
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Reply from Easy Access Self Storage

Hi Dean,

I'm glad to hear you managed to get your car sorted eventually! It's always great to hear when our team's go out the way to help members of the public. We will make sure to pass on your kind words to our Stockport store.

Rated 5 out of 5 stars

Amazing prices and absolutely amazing…

Amazing prices and absolutely amazing staff. Highly recommend 10/10 service

August 25, 2023
Unprompted review
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Reply from Easy Access Self Storage

Hi Amber,

Thank you for the 5* review! We hope to see you again in the future.

Rated 5 out of 5 stars

Very happy great price overall great…

Very happy great price overall great service highly recommended.
Thank you
Happy customer.

November 3, 2023
Unprompted review
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Reply from Easy Access Self Storage

Hi Kylie,

Thank you for the 5* review! We hope to see you again in the future.

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