These folks are real and down to earth. They work with their other lots and will get you the vehicle you want, unlike drivetime and their doodoo cruisers. As an added bonus they have great movie t... See more
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We are a locally based, family owned business. Our family has been in the automobile and auto-finance business since 1911. Easy Auto was started in 1991 in Cleveland, Tennessee. We now have additional locations in Chattanooga, Murfreesboro, and Knoxville, Tennessee, as well as in Rome and Dalton, Georgia. We Specialize in Second Chances. We understand that bad things happen to good people, so we make our financing decisions differently than banks or franchised car dealerships. Easy Auto is known as one of the leading buy here pay here used car dealerships in our area, while offering a new car buying experience along the way. We report to all three major credit bureaus. We want to help people with bad credit, no credit, bankruptcies, and repossessions re-establish themselves. We have never sold any of our accounts, so our customers deal with us from the first payment to the last and we get to know our customers along the way.
Contact info
1800 Mt. Vernon Dr. NW, 37311, Cleveland
- 4235591196
- info@easyautoonline.com
- easyautoonline.com
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Chandler is the best asset yall have
Chandler is the best asset yall have. Very knowledgeable and personable
I would recommend them to everyone
I would recommend them to everyone. Fixed any issue I had and went above and beyond to ensure I was taken care of. They do not just throw you in a car and leave everything on you. Absolute professionals and care about putting you in a good car.
Steve is just a great guy all around
Steve is just a great guy all around . Not pushy very polite and understanding. He made the experience great not rushed .
super helpful
They remembered me and were super helpful as always Nate did everything he could to get us into my new to me Jeep Wrangler Sahara unlimited
A excellent experience for me…
Great People
Was in a bind with a POS car we bought a few years back and contacted them about a vehicle. We drove away same day in a bigger and more reliable vehicle.
They did a good job righting a wrong.
Awesome customer service very nice…
Awesome customer service very nice people I would recommend them to anyone
The sales representative Chandler was…
The sales representative Chandler was amazing this is the second car he has sold us and Sam is amazing these two go way above and beyond to satisfy there customers me and my husband recommended these two for anyone who is looking to buy a car or just to talk to about a car these two are wonderful.
I had a great experience with Easy…
I had a great experience with Easy Auto, this is the fourth vehicle I have purchased from them.Cody made it really easy. I even found the car that I wanted online that was on another lot and he had it delivered to Dalton for me.
The crew is so friendly and always…
The crew is so friendly and always willing to help when needed. Steve Snyder is the best!
Excellent team got me in and out in no…
Excellent team got me in and out in no time. Have been here a few times always good service.
Staff was willing to review all…
Staff was willing to review all possible options and was friendly and joking with my kids as we did paperwork.
It was the easiest process my husband…
It was the easiest process my husband and I have had.. we had been looking and went other places but due to credit problems we had no luck until my husband contacted Easy Auto. Most of the process was done over the phone and that in its self was so helpful. He spoke with Juan on the phone and he helped everything go through smoothly. We were approved and went in and picked the car we wanted and it is awesome, Aaron then was able to help us the rest of the way and he was awesome and paperwork and all was so easy and quick . We are extremely happy with this place and would recommend it to everyone.
April worked with me on the phone to…
April worked with me on the phone to help me find the truck I wanted.
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