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Easy Bathrooms - Hemel Hempstead Reviews 20

TrustScore 4 out of 5

4.1

Unit 7, McDonald Business Park, HP2 7EB Hemel Hempstead, Hertfordshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

We are repeat customers at Easy Bathrooms Hemel and always have a good experience there with all of the staff there. Our dealings with Luke have always been helpful, professional and polite and we ha... See more

Rated 5 out of 5 stars

This is my second time of using Easy Bathrooms and it was just as good as the first time albeit a different branch. Their goods are excellent in quality and their customer service is also excellent. T... See more

Rated 2 out of 5 stars

Choose our bathroom suite, paid the full amount at the time, but told them we didn’t need the suite for two weeks until our builders were due to start. We get a phone call a few days before the sui... See more

Rated 5 out of 5 stars

Whilst our bathroom is relatively small, it is a quite complicated space and required attention to detail. Our experience with Easy Bathrooms was excellent throughout, design to installation. We are v... See more


Company details

  1. Bathroom Supply Store
  2. Bathroom Remodeler
  3. Mirror Shop
  4. Radiator Shop
  5. Shower Door Shop
  6. Tile Store

Written by the company

Visit Easy Bathrooms & Tiles Hemel Hempstead for expert advice and the largest range of bathroom products and tiles in the area. Enjoy our free 3D design service, home measure, and bathroom installation options—plus a no-obligation quote. Trusted by many! Read our reviews and shop with confidence.

Simply Luxurious

Written by the company

Award Winning Design & Install Service
BIFIS National Bathroom Retailer of the Year. Our accredited team handles your bathroom from design to installation, covering every trade. Includes a 2-year installation guarantee and FREE tiles* with our Simply Install service.
Free Online Planner
Plan your perfect bathroom with our free online planner. Create your space in 3D, experiment with different styles and layouts, and visualise your ideas before you buy. Simply enter your measurements to design a bathroom that fits your space perfectly.
Nationwide Showrooms
With over 150 showrooms across the UK, it’s easy to see our premium bathrooms & tiles in person, get expert advice, and plan your bathroom with confidence.
Book an Appointment
We offer a variety of ways to plan your bathroom. Choose an in-store 3D design, a home measure, or a virtual session, and our experts will help you plan your perfect bathroom. All our appointments are free!
Flexible Finance
Flexible finance options, including 0% deals, are available on orders from £3,000–£25,000 over 24 months. With V12 or Klarna, you can choose a plan that works for you.
Inspiration Hub
Explore our Inspiration Hub and spark ideas for your perfect bathroom. Browse the customer gallery to see real homes, dive into our blog for handy tips and advice, and explore the style gallery for some inspiring combinations.
Dedicated Trade Hub
Trade customers can manage everything in one place, with our dedicated Trade Hub. Track orders, manage credit, and claim rewards. Take advantage of exclusive offers, our Refer & Earn programme, and our cashback scheme—all designed to make your trade experience easier and more rewarding.

Contact info

  • Unit 7, McDonald Business Park, HP2 7EB, Hemel Hempstead, Hertfordshire, United Kingdom

  • 01442 253529

Complete Bathroom Installation Service

From bathroom design to installation, our expert team handles it all.

4.1

Great

TrustScore 4 out of 5

20 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 72% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

We are repeat customers at Easy…

We are repeat customers at Easy Bathrooms Hemel and always have a good experience there with all of the staff there. Our dealings with Luke have always been helpful, professional and polite and we have been kept informed of deliveries etc. Overall a good experience. Recommended.

April 8, 2026
Rated 5 out of 5 stars

Good quality goods with excellent customer service.

This is my second time of using Easy Bathrooms and it was just as good as the first time albeit a different branch. Their goods are excellent in quality and their customer service is also excellent. Their staff are helpful and efficient. I would definitely recommend Easy Bathrooms and have already done so.

February 2, 2026
Rated 2 out of 5 stars

Unacceptable - please be aware before purchasing

Choose our bathroom suite, paid the full amount at the time, but told them we didn’t need the suite for two weeks until our builders were due to start.
We get a phone call a few days before the suite is due to be delivered telling us that the shower, toilet and bath panel we chose are now out of stock😡. How can this be??? Terrible situation to find ourselves in 3 days before our builders are due to start. We then had no choice but to choose different items.
This is completely unacceptable Easy Bathrooms not a good experience for us, we were let down very badly.

March 4, 2026
Rated 1 out of 5 stars

⚠️ WARNING ⚠️ Sales assistant helped with…

⚠️ WARNING ⚠️ Sales assistant helped with ordering my bathroom and ordered the incorrect size glass for the shower tray! Unfortunately due to building delays we didn’t notice the glass was the incorrect size also not being a bathroom fitter we didn’t know! So ringing customer service said they couldn’t do anything about it so ended up costing me £438 and offered me a 50% off but there was a 40% sale on ABSOLUTE JOKE PEOPLE CHECK WHAT YOU ORDER AS THESE SALES ASSISTANCE DONT HAVE A CLUE JUST IN FOR THE SALE AND TARGETS TO HIT they should be wearing a mask robbing buggers easy bathrooms. Now I hope you all have a pleasant day.

February 16, 2026
Easy Bathrooms - Hemel Hempstead logo

Reply from Easy Bathrooms - Hemel Hempstead

Good morning Dale
We are sorry to read of the dissapointment with the service received and that you incurred delays. We do ask for all measurements and products to be checked prior to installation to ensure no issues arise and fully opened glass will be refused due to health and safety.
To help with the complaint, customer services did offer a higher discount (higher than mentioned in your review) against a replacement to help in the situation.
We do not agree with the comments you have made and this is why our feedback team has attempted to call to discuss further, but an email has been sent to investigate further.
Kind regards
EB

Rated 5 out of 5 stars

A good experience.

Whilst our bathroom is relatively small, it is a quite complicated space and required attention to detail. Our experience with Easy Bathrooms was excellent throughout, design to installation. We are very pleased with the quality of the work and materials. The staff and fitters were very friendly and professional.

January 23, 2026
Unprompted review
Rated 5 out of 5 stars

Callum from the Hemel Hempstead…

Callum from the Hemel Hempstead location has been very helpful, professional and accommodating. Renovating our bathroom is a significant investment and he has been able to explain it all, help with design and suggesting solutions. Prices are also not bad and the variety of products is good. Though I wish you had more sink options.

January 26, 2026
Rated 5 out of 5 stars

We have had a super experience with…

We have had a super experience with Callum at easy in Hemel. Very professional, responsive and helpful from start to delivery. Went above and beyond. Hoping the finished product is as good as the customer service. Thank you

July 18, 2025
Unprompted review
Rated 5 out of 5 stars

Tiles are great quality and arrived…

Tiles are great quality and arrived when expected. Smooth ordering process.

June 20, 2025
Easy Bathrooms - Hemel Hempstead logo

Reply from Easy Bathrooms - Hemel Hempstead

Good afternoon Charlotte,
We're happy to hear that you received great quality tiles, and the ordering process was smooth. We appreciate your positive feedback!
Kind regards,
EB

Rated 4 out of 5 stars

A catalogue!

They had a catalogue/ brochure that we could take home & peruse @ our own leisure.

May 23, 2025
Easy Bathrooms - Hemel Hempstead logo

Reply from Easy Bathrooms - Hemel Hempstead

Good afternoon Keith,
We're happy to hear that you appreciated having our brochure to look through at your convenience. We appreciate your feedback very much.
Kind regards,
EB

Rated 5 out of 5 stars
Easy Bathrooms - Hemel Hempstead logo

Reply from Easy Bathrooms - Hemel Hempstead

Good afternoon,
We're glad you found our service fast and reliable! Thank you for your positive feedback; we appreciate it.
Kind regards,
EB

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