Everything about the experience was first class, from initial design, through purchase and installation. The two engineers who installed the bathroom were excellent, courteous, kept site clean and fi... See more
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Jay was extremely friendly and helpful from start to finish He sorted everything from how many tiles and panels we needed aswell as offering shower options that would best go( shower is amazing thank... See more
Company replied
Sales were good but customer service after purchase of faulty item that was still in packaging failed due to not being one of their own branded items. Would never recommend to any of my customers due... See more
Very helpful staff. Helped us with the design and ordering of our bathroom furniture. Not all of the items were available on the day but this didn’t seem to be a problem as we had not moved into our n... See more
Company details
Written by the company
Visit Easy Bathrooms & Tiles Poole for expert advice and the largest range of bathroom products and tiles in the area. Enjoy our free 3D design service, home measure, and bathroom installation options—plus a no-obligation quote. Highly rated by our customers! Read our glowing reviews and see why people love shopping with us.
Simply Luxurious
Written by the company
- Award Winning Design & Install Service
- BIFIS National Bathroom Retailer of the Year. Our accredited team handles your bathroom from design to installation, covering every trade. Includes a 2-year installation guarantee and FREE tiles* with our Simply Install service.
- Free Online Planner
- Plan your perfect bathroom with our free online planner. Create your space in 3D, experiment with different styles and layouts, and visualise your ideas before you buy. Simply enter your measurements to design a bathroom that fits your space perfectly.
- Nationwide Showrooms
- With over 150 showrooms across the UK, it’s easy to see our premium bathrooms & tiles in person, get expert advice, and plan your bathroom with confidence.
- Book an Appointment
- We offer a variety of ways to plan your bathroom. Choose an in-store 3D design, a home measure, or a virtual session, and our experts will help you plan your perfect bathroom. All our appointments are free!
- Flexible Finance
- Flexible finance options, including 0% deals, are available on orders from £3,000–£25,000 over 24 months. With V12 or Klarna, you can choose a plan that works for you.
- Inspiration Hub
- Explore our Inspiration Hub and spark ideas for your perfect bathroom. Browse the customer gallery to see real homes, dive into our blog for handy tips and advice, and explore the style gallery for some inspiring combinations.
- Dedicated Trade Hub
- Trade customers can manage everything in one place, with our dedicated Trade Hub. Track orders, manage credit, and claim rewards. Take advantage of exclusive offers, our Refer & Earn programme, and our cashback scheme—all designed to make your trade experience easier and more rewarding.
Contact info
Unit 1B(A), Wessex Gate East, BH15 3TF, Poole, Dorset, United Kingdom
- 01202 668828
Complete Bathroom Installation Service
4.1
Great
39 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 72% of negative reviews
Typically replies within 48 hours
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Very helpful in store experience
Very helpful in store experience, changes to original quotation were made easily over the phone, very good communication when changes were made with a new quotation being sent promptly and various questions answered knowledgeably
August 15, 2025
We worked with Easy bathrooms and they…
We worked with Easy bathrooms and they were superb. Jay was so customer focussed and offered really sound advice.
Highly recommended.
July 22, 2025
Unprompted review
Very helpful staff
Very helpful staff. Helped us with the design and ordering of our bathroom furniture. Not all of the items were available on the day but this didn’t seem to be a problem as we had not moved into our new home. Unfortunately, when the time arrived I realised that the delivery hadn’t included all the cupboards. I quick call to the team and they responded by having items redirected in record time and ensured we had a working ensuite.
June 26, 2025
Great Service quality Suites
If you're looking for a new bathroom suite, look no further than Easy Bathrooms Poole. The service we received from Zaiya, Jay and Alex was second to none and the quality of the bathrooms suites are excellent. We are very happy with our choice and we're happy to recommend them
June 30, 2025
Unprompted review
En Suite Replacement
Everything was perfect but when the toilet was unpacked it was cracked so had to be replaced. Hence 4 stars instead of 5. This was done immediately. Very happy. Would use them again
May 20, 2025
Reply from Easy Bathrooms - Poole
Good afternoon William,
We're happy to hear that you were very satisfied with your purchase. We regret that the toilet arrived damaged, but we're glad the replacement was handled quickly. Thank you for your feedback!
Kind regards,
EB
Reply from Easy Bathrooms - Poole
Good afternoon George,
We're glad you found the journey great. Thank you for your positive feedback; we appreciate you sharing.
Kind regards,
EB
Reply from Easy Bathrooms - Poole
Good afternoon David,
We're happy to hear that our service was helpful and that your delivery arrived on time. We appreciate your positive feedback!
Kind regards,
EB
Excellent service..
June 10, 2025
Reply from Easy Bathrooms - Poole
Good afternoon Jon,
Thank you for sharing your kind words, we truly appreciate it!
Kind regards,
EB
All staff in the store were very…
All staff in the store were very helpfull.
All products were excellent quality and very reasonable priced.
Delivery was very quick. with no damges
Would highly recommend Easy Bathrooms
June 5, 2025
Reply from Easy Bathrooms - Poole
Good afternoon Alan,
We appreciate your positive feedback! We're happy to hear that you found our staff helpful, our products excellent and reasonably priced, and our delivery quick and damage-free.
Kind regards,
EB
The young lady who was serving me was…
The young lady who was serving me was absolutely wonderful. She helped me find everything exactly what I was looking for. She walked with me around the showroom and explained the details.
May 7, 2025
Jay was extremely friendly and helpful…
Jay was extremely friendly and helpful from start to finish He sorted everything from how many tiles and panels we needed aswell as offering shower options that would best go( shower is amazing thank you.) Jay is very knowledgeable about the products and what colours go best together.Would definitely recommend using Poole Easybathrooms as all
staff in branch were helpful. I don't usually bother with reviews but as our experience with using them was great thought i would take the time to review. Thank you Poole branch Sammie and Gary
February 16, 2025
Reply from Easy Bathrooms - Poole
Good afternoon,
We are so happy to hear about your positive experience with our team. It sounds like you had a wonderful time working with Jay, and we are thrilled that he was able to help you find the perfect shower for your needs. We are also grateful for your kind words about our staff at the Poole branch. We strive to provide our customers with the best possible service, and it is always rewarding to hear that we have succeeded.
Kind regards,
EB
Great service and friendly too
Great service and friendly too, great selection of tiles etc helpful ,will be back
April 10, 2025
DREADFUL customer service!
DREADFUL customer service!! will not be buying from them again which is a shame as we are renovating so they would of had alot of return custom from us. The manager Ben needs to be demoted to sales associate and learn some customer service skills before hes taken on as a manager!! Ben failed to order a sample of the tile we requested, we returned to store a week later, still no sample so had to re order through a very helpful lady. When the sample arrived we ordered the tiles half of them arrived smashed, phoned the poole branch and spoke to the manager ben again. No empathy for the situation and very rude on the phone. I Sent over photos as requested, I phoned the next day to ask for an update on the redelivery the manager ben claimed I hadnt sent the photos so there was nothing he could do. I went into the store 10 minutes after our phonecall to prove I had, he scrolled down his emails and guess what all the photos were there!!! another day wasted. Again no apology for yet ANOTHER mistake of his!!! AWFUL, RUDE, INCOMPETANT SERVICE! Still yet to be resolved. AVOID AT ALL COSTS!
April 4, 2025
Unprompted review
Reply from Easy Bathrooms - Poole
Good Morning
We appreciate you bringing this to our attention and will use your feedback to improve our processes and training. We will be reviewing this matter internally to ensure that all team members are equipped with the necessary skills and resources to provide exceptional customer service.
Our feedback team will investigation and come back to you have this has taken place.
Kind regards EB
Fantastic customer service
Fantastic customer service. Easy to order. Immediate response to query. Great products.
March 17, 2025
Reply from Easy Bathrooms - Poole
Good morning Sue,
Thank you for your kind words! We are delighted to hear that you had a positive experience with our company. We strive to provide excellent customer service and appreciate your recognition.
Kind regards,
EB
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