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Easy Bathrooms - St. Albans Reviews 13

TrustScore 4 out of 5

4.2

Unit 10, Campfield Road, AL1 5HN St. Albans, Hertfordshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I was little worried about everything in the beginning but eventually everything worked very well. So I am pleased that it worked out seamlessly. It was my first time dealing with Easy Bathroom.

Rated 5 out of 5 stars

We would definitely use Easy Bathrooms again without hesitation. From the showroom to the delivery driver all were polite and helpful. Everything was delivered on time without fuss. We noticed later s... See more

Company replied

Rated 5 out of 5 stars

I have purchased from Easy Bathrooms St Albans on multiple occasions and always had a positive experience. Alex from St Albans branch has always been helpful and a pleasure to deal with! His knowledge... See more

Rated 2 out of 5 stars

We ended up purchasing an Aqualisa eMotion Electric Shower from Easy Bathrooms after our own extensive and detailed research. I say this in spite of the showroom rep giving us incorrect information... See more

Company replied


Company details

  1. Bathroom Supply Store
  2. Bathroom Remodeler
  3. Mirror Shop
  4. Radiator Shop
  5. Shower Door Shop
  6. Tile Store

Written by the company

Visit Easy Bathrooms & Tiles St Albans for expert advice and the largest range of bathroom products and tiles in the area. Enjoy our free 3D design service, home measure, and bathroom installation options—plus a no-obligation quote. Trusted by many! Read our reviews and shop with confidence.

Simply Luxurious

Written by the company

Award Winning Design & Install Service
BIFIS National Bathroom Retailer of the Year. Our accredited team handles your bathroom from design to installation, covering every trade. Includes a 2-year installation guarantee and FREE tiles* with our Simply Install service.
Free Online Planner
Plan your perfect bathroom with our free online planner. Create your space in 3D, experiment with different styles and layouts, and visualise your ideas before you buy. Simply enter your measurements to design a bathroom that fits your space perfectly.
Nationwide Showrooms
With over 150 showrooms across the UK, it’s easy to see our premium bathrooms & tiles in person, get expert advice, and plan your bathroom with confidence.
Book an Appointment
We offer a variety of ways to plan your bathroom. Choose an in-store 3D design, a home measure, or a virtual session, and our experts will help you plan your perfect bathroom. All our appointments are free!
Flexible Finance
Flexible finance options, including 0% deals, are available on orders from £3,000–£25,000 over 24 months. With V12 or Klarna, you can choose a plan that works for you.
Inspiration Hub
Explore our Inspiration Hub and spark ideas for your perfect bathroom. Browse the customer gallery to see real homes, dive into our blog for handy tips and advice, and explore the style gallery for some inspiring combinations.
Dedicated Trade Hub
Trade customers can manage everything in one place, with our dedicated Trade Hub. Track orders, manage credit, and claim rewards. Take advantage of exclusive offers, our Refer & Earn programme, and our cashback scheme—all designed to make your trade experience easier and more rewarding.

Contact info

  • Unit 10, Campfield Road, AL1 5HN, St. Albans, Hertfordshire, United Kingdom

  • 01727 842759

Complete Bathroom Installation Service

From bathroom design to installation, our expert team handles it all.

4.2

Great

TrustScore 4 out of 5

13 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great service

Great service, no sales pressure, great products and after service. Lina was a great (and patient) designer.

March 13, 2026
Rated 5 out of 5 stars

Outstanding Service From Lina

Outstanding Service From Lina, and also well supported by the Store Manager and other team members

May 27, 2025
Easy Bathrooms - St. Albans logo

Reply from Easy Bathrooms - St. Albans

Good afternoon Phil,
We're glad you enjoyed your experience and appreciate the recognition of our team's support. Thank you for sharing your positive feedback with us!
Kind regards,
EB

Rated 5 out of 5 stars

We would definitely use Easy Bathrooms…

We would definitely use Easy Bathrooms again without hesitation. From the showroom to the delivery driver all were polite and helpful. Everything was delivered on time without fuss. We noticed later some damage to one of the items and this was rectified immediately. I can't rate them highly enough.

May 24, 2025
Easy Bathrooms - St. Albans logo

Reply from Easy Bathrooms - St. Albans

Good afternoon,
We appreciate your positive feedback! It's great to hear that you had such a seamless experience with our team and delivery service. We're happy we could resolve the issue promptly. Thanks for recommending us!
Kind regards,
EB

Rated 2 out of 5 stars

Very poor experience

Bathroom design was not what I requested and quotes were wrong 5+ times.

April 11, 2025
Easy Bathrooms - St. Albans logo

Reply from Easy Bathrooms - St. Albans

Good morning
We are sorry to read your review and that the there was many issues with the quote and designs.
Our feedback team has reached out to discuss further but if you have not received this correspondence, please could you email trustpilot@easybathrooms.com along with any supporting information to help with our findings.
Kind regards
EB

Rated 5 out of 5 stars

I have purchased from Easy Bathrooms St…

I have purchased from Easy Bathrooms St Albans on multiple occasions and always had a positive experience. Alex from St Albans branch has always been helpful and a pleasure to deal with! His knowledge of the products and his 3D designs particularly are amazing. The other staff at St Albans (Mark & Lina) are also a pleasure to deal with and very knowledgeable! I will continue to send my clients to Easy Bathrooms St Albans to select their bathroom products and tiles!

April 18, 2025
Unprompted review
Rated 2 out of 5 stars

F/up - we purchased an Aqualisa Shower

We ended up purchasing an Aqualisa eMotion Electric Shower from Easy Bathrooms after our own extensive and detailed research. I say this in spite of the showroom rep giving us incorrect information in answer to our questions. She said that ALL electric showers need a cold *and hot* water feed (??), and in response to an email question concerning the l, ll and lll settings she said these indicate water flow strength, whereas they are in fact power settings. This is why the St Albans branch gets 2 stars and hopefully does not reflect on all Easy Bathrooms' sales staff.

F/up. Following the above posting I was contacted by the St Albans branch manager via my personal email. He accepted the validity of the comments I had made and said "We strive to ensure our staff is knowledgeable and well-equipped to answer customer questions accurately. We will use your feedback to improve our service". This assurance is very encouraging.

April 11, 2025
Easy Bathrooms - St. Albans logo

Reply from Easy Bathrooms - St. Albans

Good afternoon Steve
We appreciate you taking the time to share your experience with us. We understand your frustration with the incorrect information provided by the showroom representative. We strive to ensure our staff is knowledgeable and well-equipped to answer customer questions accurately. We will use your feedback to improve our service. A member of our feedback team is currently investigating further and will be in contact soon.
Kind regards
EB

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