We have recently purchased 2 bathroom suites from this company. We dealt with a gentleman called Gary. We have never replaced our bathrooms so we were nervous. Gary took us under his wing, calm... See more
Location
Switch locationUnit 2, Retail Park, 280 Winwick Road, WA2 8HJ Warrington, Cheshire, GB
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See what reviewers are saying
The staff at Easy Bathrooms were knowledgeable, helpful & very professional. We always try to shop ‘local’ & it was great to be able to walk around the showroom & see the ‘mock’ bathrooms. The CAD dr... See more
Purchased new bathroom suite and tiles from Warrington branch. Excellent service from start to finish. Staff really helpful and polite but did not ‘harass’ you when looking around showroom. Dealt with... See more
Service in shops all good, the issue i had on two out of the three deliveries was that of the delivery drivers. I know you sub contract the delivery aspect out to a 3rd party, but they need to realise... See more
Company details
Written by the company
Visit Easy Bathrooms & Tiles Warrington for expert advice and the largest range of bathroom products and tiles in the area. Enjoy our free 3D design service, home measure, and bathroom installation options—plus a no-obligation quote. Customers highly recommend us! Check out our reviews and see why we’re their favorite.
Simply Luxurious
Written by the company
- Award Winning Design & Install Service
- BIFIS National Bathroom Retailer of the Year. Our accredited team handles your bathroom from design to installation, covering every trade. Includes a 2-year installation guarantee and FREE tiles* with our Simply Install service.
- Free Online Planner
- Plan your perfect bathroom with our free online planner. Create your space in 3D, experiment with different styles and layouts, and visualise your ideas before you buy. Simply enter your measurements to design a bathroom that fits your space perfectly.
- Nationwide Showrooms
- With over 150 showrooms across the UK, it’s easy to see our premium bathrooms & tiles in person, get expert advice, and plan your bathroom with confidence.
- Book an Appointment
- We offer a variety of ways to plan your bathroom. Choose an in-store 3D design, a home measure, or a virtual session, and our experts will help you plan your perfect bathroom. All our appointments are free!
- Flexible Finance
- Flexible finance options, including 0% deals, are available on orders from £3,000–£25,000 over 24 months. With V12 or Klarna, you can choose a plan that works for you.
- Inspiration Hub
- Explore our Inspiration Hub and spark ideas for your perfect bathroom. Browse the customer gallery to see real homes, dive into our blog for handy tips and advice, and explore the style gallery for some inspiring combinations.
- Dedicated Trade Hub
- Trade customers can manage everything in one place, with our dedicated Trade Hub. Track orders, manage credit, and claim rewards. Take advantage of exclusive offers, our Refer & Earn programme, and our cashback scheme—all designed to make your trade experience easier and more rewarding.
Contact info
Unit 2, Retail Park, 280 Winwick Road, WA2 8HJ, Warrington, Cheshire, United Kingdom
- 01925 657837
Complete Bathroom Installation Service
4.3
Excellent
28 reviews
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This company invites their customers to review, whether positive or negative
Replied to 72% of negative reviews
Typically replies within 48 hours
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Terrible aftersales
Terrible aftersales.
Staff at store helpful and products are very decent.
Purchased 3 whole suites, received 2 boxes of the wrong tiles and a mismatched shower cubicle. To make matters worse, product naming doesn't match the orders on their system which makes it impossible for customers to make sure the correct items are ordered.
So we were sent a correct side panel and the wrong and a completely different, non-matching sliding-door.
To add salt to the wound, the expectation is that products should be inspected carefully in the box or forget any prospect of returns/ exchange.
At store level, a good experience (despite the misordering) but as a company, terrible after-sales policies.
Update:
Sales order number was 2049913. We were very clear that we wanted to order a Fabio cubicle for our family bathroom.
It was clearly an ordering error by staff as it is senseless to order a Fabio side panel and a Ryland sliding door which do not even fit together.
When I queried the (multiple) mismatches in naming when ordering, was told by staff that product names on website do not always match names on the system (which is true).
Of the many items ordered, 2 boxes of tiles were a completely different colour (which thankfully we managed to complete tiling) and a sliding door which is wrong and does not match.
Was told by store that the company is unlikely to refund/ exchange item due to it being boxless although this is a clear error during ordering.
Still awaiting customer service to respond.
July 7, 2025
Unprompted review
Reply from Easy Bathrooms - Warrington
Good morning
We appreciate you sharing your experience. We're sorry to hear about the issues with your order.
Our team would like to investigate the order issues and ask id you are able to email them at trustpilot@easybathrooms.com. Please include your order number along with any supporting correspondence which will assist in their investigation.
Kind regards
EB
Excellent service throughout the…
Excellent service throughout the process with easy and efficient communication.
June 18, 2025
Unprompted review
Reply from Easy Bathrooms - Warrington
Good afternoon Chris,
We're happy to hear that you found our service excellent and our communication easy and efficient. Thank you for your positive feedback!
Kind regards,
EB
Amazing service
The manager of the shop Matt guided me through the process
He was warm , friendly and nothing was to much trouble as wasn’t sure what I needed and my wife is terrible at making decisions but he guided her brilliantly!
Can’t thank him enough
April 12, 2025
Unprompted review
Fantastic service from matt the…
Fantastic service from matt the manager....went thru everything really easy 5 stars
April 11, 2025
Unprompted review
Matt at the Warrington store was…
Matt at the Warrington store was brilliant from start to finish
April 9, 2025
Unprompted review
Great customer service at the Warrington store
I entered the Warrington store and I was offered assistance by a guy called Matt, think he was the Manager. He could not do enough for my wife and I. He showed us some designs which we have taken the ideas home to make our decision, we will then return to make our purchase. It’s very rare to get customer service these days! Thanks Matt
April 8, 2025
Unprompted review
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