I switched to easybell 3 months ago and I'm very happy. I also orders a router through them and I just needed to plug it in to the socket and it all worked automatically. Before moving to easybell... See more
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Installation auf der Fritzbox war easy😉. Läuft super.
Company replied
I had cancelled my contract with this platform over 10 years ago, but to my surprise, I started receiving bills and reminders again for the past two months. This is utterly unacceptable and highly unp... See more
Company replied
My partner and I are now 4 months in to our Easybell 100 MBp/s plan and on the whole, we're extremely satisfied! The internet speed is consistently quick (sometimes even goes above 100Mb/ps) and the r... See more
Company details
Written by the company
Easybell ist ein Internet- und Telefonanbieter für Geschäfts- und Privatkundenbereich aus Berlin. Die wichtigsten Produkte des Unternehmens sind DSL-Komplettanschlüsse, SIP Trunks, eine Cloud Telefonanlage sowie VoIP-Telefonie für Privatkunden.
So kann nichts schief gehen!
Written by the company
- Wir bieten intuitive Produkte und einen persönlichen Kundenservice
- Produkte und Onlinedienste entwickeln wir stets unter den Gesichtspunkten einfache Verständlichkeit und flexible Nutzbarkeit. Auch intern lebt easybell von flachen Hierarchien mit kurzen Entscheidungswegen. Die enge Verbindung zwischen Support, IT, Marketing und Geschäftsführung hilft dabei, schnell und persönlich auf Fragen und Anliegen unserer Kunden reagieren zu können. Kontaktieren Sie uns per E-Mail oder Telefon - Gerne helfen wir Ihnen weiter!
Contact info
Brückenstraße 5A, 10179 , Berlin, Germany
- 030 / 80 95 1000
- support@easybell.de
- easybell.de
4.5
Excellent
2K reviews
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Horrible customer service
Everything was fine up until malfunction i had recently, then real face shown up.
Via telephone they were quite rude and did not provided any explanation, secondly i had two meetings booked by them so technician can come and fix my connection, both meetings during worktime so 8 to 5 PM, i had to take day off.
For first time he simply did not show up, for second time they scheduled me visit for from 1 to 5 pm and technician shown up at 10AM.
When i asked on support line what is happening i simply got answer that it is not their business.
Outrageous, please avoid them, everything is fine up until first problems.
August 19, 2016
Unprompted review
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