Easy Digital Filing Reviews 658

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Its all user friendly and well priced. Also where an issue occurs they are based in the UK, answer the phone quickly and provide real help that you can easily understand..

Rated 5 out of 5 stars

Id been tearing hair out, trying to figure out how to follow hmrc online corp tax forms for our tiny CIC, googling frantically for help, when i came across your website. Checked the reviews (of cour... See more

Company replied

Rated 5 out of 5 stars

Tech support is outstanding. Interface is almost fool proof. Used to spend long days preparing accounts for HMRC and Companies House. This is now reduced to less then an hour and when I don't unde... See more

Company replied

Rated 5 out of 5 stars

Perfect software for self filing HMRC and Companies House accounts. I'm not an accountant, just a landlord needing to file company accounts. This was the third software that I tried, the others assum... See more

Company replied

Company details

  1. Accounting Software Company
  2. Tax Preparation Service
  3. Tax Preparation Software

Written by the company

Cloud platform enabling Corporation Tax filings along with IXBRL Tagged Accounts direct to HMRC and Companies House. Nothing to Install, or configure 100% Web Application with submission process completely automated and instant.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

658 reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Very simple to use .Everything is clear…

Very simple to use .Everything is clear and well organized.A great point is you can fill everything in first before you buy the product so you can see exactly what you are paying for.The helpdesk is also amazing, answering any question almost instantly,incredibly helpful.
I saved £1500 over the quote from my existing accountant!

June 3, 2024
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Reply from Easy Digital Filing

Hi Bruce, Thank you for your great review. I am so pleased you found our helpdesk offered great service, we pride ourselves in going over and above to ensure all our customer have a great experience using our software. We look forward to seeing you back again next year!

Rated 5 out of 5 stars

Awesome product

Awesome product, once the support team guided on us fixing data inconsistencies, paid the fee and posted without any issue. Yes you have to navigate the return fields on-line and align with previous year if you have not used the product before but the support team is what makes this perfect and great value.

May 16, 2024
Unprompted review
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Reply from Easy Digital Filing

Hi Jason - Thank you so much for leaving such great feedback! We're delighted to hear you enjoyed our product and recognise our incredible support team! I have passed along your compliments, and the team are looking forward to the opportunity to assist you again should you need it. Thanks again, Jason.

Rated 5 out of 5 stars

Easy to use app and very good support

Easy to use app and very good support. Immediate response from knowledgeable staff on chat.

May 2, 2024
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Reply from Easy Digital Filing

Hi Sebastiaan - Thank you for sharing your feedback! It's fantastic to hear you found our software easy to use. Your kind words about our customer service team mean a lot to us, and we'll be sure to pass on your compliments! We're looking forward to the opportunity to assist you again in future, Sebastiaan.

Rated 5 out of 5 stars

Great product

Easy, cheap, super helpful chat - thanks!

April 26, 2024
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Reply from Easy Digital Filing

Hello Lee - Thank you for taking the time to share your review! It's great to hear you found our pricing reasonable and had a positive experience with our online chat. It means a lot to us to have customers like you supporting our business. Thanks again, Lee.

Rated 5 out of 5 stars

Great service

Great service ! I have been using Easy Digital Filing for 5 years now so about time I give a review. Price is good and the service has been flawless. I highly recommend, has saved me a lot of time and I would be lost without it. Thank you.

April 10, 2024
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Reply from Easy Digital Filing

Hi Nicholas - Thank you for leaving such a fabulous review. We're delighted to hear you've enjoyed our service for so many years, and we're immensely grateful for your continued trust. We hope to see you back filing with us for a 6th!

Rated 1 out of 5 stars

The software didnt quite meet up to…

The software didnt quite meet up to what we were informed and as a result we have ended up paying a late filling penalty of £375.00 we are apparently what is termed a micro community interest company and certain types of web filing were not permitted. I have no doubt used by the correct type of company it would work well, but for us this has proved expensive

December 5, 2023
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Reply from Easy Digital Filing

Hi Brian – We are sorry to hear you have been charged a late filing fee. As a CIC (Community Interest Company), Companies House mandates annual accounts and reports to be submitted via post. Our records show that our support team went over and above; advising you of the process, supplying various resources to help you with your filings, and providing the correct Companies House address for post-delivery. You also successfully filed to HMRC through our software. Our dedicated support team is always ready to assist, and we would be happy to provide you with continued support next year.

Rated 5 out of 5 stars

Customer support is fantastic

Customer support is fantastic. Real-time chat support, and they seems to know the product inside out, helping me file our CT600 amendment and CT600L for our R&D tax refund.

March 19, 2024
Unprompted review
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Reply from Easy Digital Filing

Hi Chris - Thank you for your incredible review! We pride ourselves on great customer service, so it's fantastic to hear you felt the same. We hope to see you filing with us again.

Rated 5 out of 5 stars

Excellent service

Excellent service, fast and efficient and very supportive.
Very easy to deal with and quick to respond

March 7, 2024
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Reply from Easy Digital Filing

Hi Danny - thanks for your review! We're incredibly happy to hear you found our team and services easy to deal with. Hope to see you filing with us again!

Rated 5 out of 5 stars

Very easy to use service for filing…

Very easy to use service for filing CT600 and company accounts. Used for 2 years now and expect to continue in the absence of employing an accountant.

March 2, 2024
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Reply from Easy Digital Filing

Hi Mark - Thank you for your fantastic review. We feel honoured that you have chosen us for 2 years in a row. Looking forward to seeing back for the 3rd!

Rated 5 out of 5 stars

Professional & Knowledgeable people to work

Emma was patient, very professional and got my document filing in no time. Knowledgeable and trustworthy, we really appreciated her hard work. This organization is great, and I would definitely use them again and would recommend them to anyone.

March 1, 2024
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Reply from Easy Digital Filing

Hi RM Trading - thank you for such a wonderful review! I have passed your kind words along to Emma. We also agree that our team is pretty great! Hope to see you filing with us again soon.

Rated 5 out of 5 stars

Great support

Great support, both with the template/ online process and also the human side to answer the questions. Such a nice experiance

February 13, 2024
Unprompted review
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Reply from Easy Digital Filing

Hi Cibi - thank you for your great review. We are thrilled to hear you had a nice experience with us. We hope to see you filing with us again soon!

Rated 5 out of 5 stars

My accountant filed with companies…

My accountant filed with companies house but did not file with HMRC which generated a 100-pound penalty charge. Registered with Easy Digital where I used their template to file ct600 and ixbrl, had no idea what I was doing, but they supported me throughout the process even though the sub I paid for covered only the use of their template. They helped me step by step, as I struggled and was frustrated as figures were not adding up, they guided me and were quick to respond to the chat, till we finally got the accounts sorted and had it submitted. Will be using their advanced services, defo not doing that again. Will recommend this company, their support was amazing. Thank you so much, I can sleep well tonight.

February 5, 2024
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Reply from Easy Digital Filing

Hi Gloria - Wow, thank you for your incredible review! We're delighted to hear that you found our product and customer care team so helpful. Please do not hesitate to reach out again in future, or alternatively you could look into our Managed Filing service and we'll do all the work for you - let's ensure you continue to sleep well! Thanks again.

Rated 4 out of 5 stars

First time we used EDF

First time we used EDF and are pleased with the service. We encountered a few problems mainly from our own inexperience. The advice from EDF was prompt and helpful.

February 5, 2024
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Reply from Easy Digital Filing

Hi Brian - Thank you for your review! We're delighted to hear you're pleased with our service and that our customer-care team was able to assist. We hope to see you filing with us again in future.

Rated 5 out of 5 stars

Director

Simple, easy to use service - immediate support available by the chat function. Good value for money

February 5, 2024
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Reply from Easy Digital Filing

Hi Stephen - Thank you for your review. We pride ourselves on our software being user-friendly, so we're pleased to hear you feel the same! We hope to see you filing with us again soon.

Rated 5 out of 5 stars

Great product

February 2, 2024
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Reply from Easy Digital Filing

Hi Samuel - Thank you for your review and we're glad to hear you like our product.

Rated 5 out of 5 stars

Peace Of Mind

It is my second year of using the friendly service.

I am using the Micro Managed Filing Service and the filings are done in no time but the most important thing is the peace of mind that they provide. It does "takes all the stress away" for a layman like myself.

Keep up the good work.

February 2, 2024
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Reply from Easy Digital Filing

Hi Vincent - Thank you for your fantastic review. We are so pleased that we can provide you with peace of mind, your support means the world to us. We hope we can continue our partnership for many years to come.

Rated 5 out of 5 stars

Excellent utility for micro-entities

Excellent utility for micro-entities. Recommended, wholeheartedly.

February 1, 2024
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Reply from Easy Digital Filing

Hi Mark - Thank you for your kind words! We're honoured that you would recommend us. Looking forward to helping you again in future.

Rated 5 out of 5 stars

Excellent customer services

Very pleased with the services. Adam has completed my corporation tax returns on a short notice. He is very knowledgeable and professional. Thanks Adam.

February 1, 2024
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Reply from Easy Digital Filing

Hi Ehtisham - Thank you for taking the time to leave such a great review. We are thrilled you are pleased with our services and I have passed your kind words onto Adam. We hope to see you filing with us again soon!

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