EFX Algo Reviews 470

TrustScore 3 out of 5

3.0

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many customers are satisfied with the staff, highlighting their responsiveness, helpfulness, and commitment to client success. People appreciate the clear communication and the team's efforts to provide support and guidance. Reviewers often mention the team's integrity and their dedication to addressing concerns. However, some people were dissatisfied with the pricing, finding the initial costs and ongoing fees to be high, especially when considering the performance of the products. There is also mixed feedback regarding customer service and the products themselves, with some experiencing negative outcomes and a lack of support when issues arose, while others found the service excellent and the products performing as advertised.

What people talk about most

Customer service

Customers consistently note ambiguous experiences with customer service. Many reviewers report significant... See more

Price

Consumers express significant dissatisfaction with the price and associated costs. Many reviewers report... See more

Product

Users describe ambiguous interactions with product. Many reviewers express significant dissatisfaction,... See more

Staff

People report positive experiences with staff, highlighting their helpfulness, professionalism, and... See more

Service

Clients share ambiguous opinions on service. Many reviewers express dissatisfaction, citing significant... See more

Based on these reviews

Rated 2 out of 5 stars

A 41+% drawdown since April 2025. Equity reduced to less than half of what my account says. Account that moves back and forth a few dollars daily says $24,460, equity says $14,150. Called to find out... See more

Company replied

Rated 2 out of 5 stars

Started out well, but after April 1st this year 2025 the algo tanked and has never recovered, been waiting months now for it to return, lost over 30% of the value, not a good performing Algo for the u... See more

Company replied

Rated 2 out of 5 stars

Started with EFX in Aug-2024, I did like the forum features, and open communication with customers. But in April 2025, everything changed, the algo started to make bad decisions, driving high draw dow... See more

Company replied

Rated 2 out of 5 stars

Bought the octane made profit in 3 months almost 10 % so happy then April and July tariff happened and wipe off most of my profits. I decided to stop the bot to mitigate more losses and until no... See more


Company details

  1. Educational Consultant

Written by the company

EFX Algo provides structured, rules-based trading technology designed for individuals who want greater clarity, control, and discipline around how capital is deployed. We work with entrepreneurs, business owners, and investors who prefer systems over speculation, and who value transparency, defined risk parameters, and decision-making frameworks over hype or short-term promises. EFX does not take custody of client funds. All trading activity runs inside accounts owned and controlled by the user, with clearly defined rules, visibility into performance data, and the ability to start, pause, or stop at any time. Our focus is not on predicting markets, selling financial advice, or guaranteeing outcomes. Instead, we help clients evaluate whether a rules-based, automated approach fits their goals, risk comfort, and expectations—before relying on it as part of a broader capital strategy. EFX emphasizes education, evaluation, and long-term alignment. Many clients begin with a structured evaluation period to better understand how the technology behaves in live market conditions and whether it belongs in their portfolio. As with all market-based strategies, trading involves risk and is not suitable for everyone. We encourage prospective clients to ask questions, take their time, and make decisions they feel confident standing behind.


Contact info

3.0

Average

TrustScore 3 out of 5

470 reviews

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Replied to 40% of negative reviews

Typically replies within 1 month

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Rated 1 out of 5 stars

Purchsed EFX Algo roughly a year and…

Purchsed EFX Algo roughly a year and half ago. I just got out of all my positions today. So furiated with this company! Zero Customer Service Zero EVERYTHING. total loss was my license Fee of 10K and about 12.5K in my trading account. I just transferred everything out of my OX account today. This comapany is the worst. And to think they have over 50 positons on my trading account and none of them made money..LOL. What Joke. good riddens EFX. I WOULD NOT RECOMMEND this Comapany

March 3, 2025
Unprompted review
Rated 1 out of 5 stars

Warning: Long but Truthful Review Regarding EFX & their Octane Algo

It saddens me to write this review but it has been more than enough time that I speak up.

I strongly caution anyone against investing with EFX at this point. I purchased the Octane bot in October 2023 (one of their first 50 clients) and holding on through 9 months of extremely high drawdown has come at significant cost. While their team communicated well during the first 18 months, Octane never delivered the advertised 5–8% monthly returns originally advertised—nor even the later revised 3–5% monthly returns. Performance worsened significantly after the tariffs hit in April 2025, and communication from EFX largely stopped along with them permitting us to post comments on the circle platform that they set up for all their clients to communicate on...

Since then, EFX has removed nearly all transparency tools:

1. They disabled member communication inside their Circle platform after complaints increased due to large losses and extremely high drawdowns.

2. They shut down the live MyFxBook ticker that allowed clients to view and compare account performance between all 1,000 plus accounts.

3. They made their own Octane MyFxBook page private after clients noticed EFX’s account gained ~10% in April while most client accounts lost 5–30%. Questions about this on the Circle platform were deleted and never addressed—raising serious conflict-of-interest concerns and whether or not they were being entirely truthful with their clients about their personal bots performance....

I was one of the largest account holders, with over $700k invested initially. Despite aggressive settings, first-year returns averaged closer to 2% per month at best, while severe drawdowns restricted liquidity. The account currently showed approximately $95k in profit, yet about $270k remained locked in hedged trades (mind you a percentage of these locked trades were still holding from Jan of 25, almost a full year). Liquidating now would result in a net loss of roughly $195k after nearly two years—particularly frustrating during a record-breaking stock market year.

My 2025 gains with the Octane algo totaled only 7% for the entire year, far below the advertised expectation of 3–5% monthly (or roughly 36–60% annually). By comparison, the rest of my stock portfolio was up about 40% for 2025, which makes the bot’s underperformance even more pronounced.

Since April, 90-95% of their clients have been trapped in 30–45% drawdown, which now stands at almost a full year. The bot continues using a martingale-style strategy, doubling down rather than adapting, despite claims of AI learning. There have been no meaningful updates to the software to fix this. EFX insists the bot is “working as intended,” but no one—including EFX—can say if drawdown will ever normalize to a reasonable 5–8%.

Despite this, EFX continues charging monthly fees ranging from $99 to $499, with no suspension offered during this 9 month prolonged period of losses and high drawdown. With over 1,000 clients, this likely generates $200k+ per month for EFX while clients remain stuck.

I would strongly discount most 5-star reviews posted since April of 2025. They were once rated 4.8 stars on Trustpilot, but their score has fallen sharply all the way to 3.3. In my opinion, it would likely be much lower if current clients, many of whom feel trapped and hesitant to post honest negative reviews, spoke openly.

This has been one of the most frustrating financial decisions I’ve ever made. If I could go back, I would not invest in EFX or Octane. I strongly advise staying away and not trusting their advertised performance claims.

Many clients remain only because exiting now would lock in heavy losses. However, as we approach the one-year mark since this breakdown began, it is becoming increasingly clear that Octane may be fundamentally broken and unable to recover no matter what their monthly verbal update says...

I hope this helps current and prospective clients approach EFX and its trading algos with caution—observe from a distance, but do not purchase.

Despite wanting the platform to succeed, nine months of extreme drawdown, including five months of heavy losses, strongly suggest no meaningful updates to the Octane software—eroding confidence so I officially pulled the plug today...

Proceed with extreme caution—or better yet, avoid this company entirely. When problems surfaced with their product, red flags multiplied, and the company went silent when customers needed transparency and support the most..

March 2, 2026
Unprompted review
Rated 1 out of 5 stars

Beware scammers and gaslighters

Beware scammers and gaslighters! Everything they claimed, running the Octane bot, was true for the 1st year then when it all went south and they moved the goal post and quietly changed the expectations and made excuses as to why it wasn't working as we were told. With the purchase of the bot, license fees and bot losses we're out about 20,000. They turned off communication between members, they gaslight you when you ask questions. They lie and say to other trustpilot reviewers that they were never a customer.
4% in a savings account is better than this scam!

February 19, 2026
Unprompted review
Rated 1 out of 5 stars

I have reviews I made of this company…

I have reviews I made of this company taken down twice. Last week they claimed I had not been a client of the company. This is an outright lie. My customer service rep (I was asked here to remove the first name of my rep which I had included) was courteous throughout but misled me throughout the 18 months I held an account. In one day my account, which has started with $250,000 lost around 30% in April 2025 in a sudden 2 day drop. I reduced my account size to $20k. For a short while it rebounded but eventually tanked to just over 15k which I was able to recover. The bot/program is completely ineffectual at managing risk and doubles down on losers. It seems Trustpilot will eliminate reviews that the merchants object to them which is not fair to potential customers of shady businesses which EFX Algo is.

February 25, 2026
Unprompted review
Rated 5 out of 5 stars

Long-Term Mindset

This feels like a company built with longevity in mind. The focus on process, education, and responsible use gives me confidence that they’re thinking long term rather than chasing short-term wins.

February 24, 2026
Rated 1 out of 5 stars

I lost 20000$ in my 33000$ account

I lost 20000$ in my 33000$ account. they keep losing and losing the entire year. The 65% drawdown is alot. They dont care about your account. Their focus is their new system. While every other forex trading made money out of the predictable market, they incurred massive loss for entire users in the platform. They sugarcoat everything for you, but once you are in even in free trail, you are already trapped with loss of 6000 to 7000$. Their entire platform is in loss for entire last year 2025 till now. Only 8 months, they gave profit of few hundreds, they are wondering what to do. Keep your valuable money, don't waste it by giving them to gamble!

February 11, 2026
Unprompted review
Rated 1 out of 5 stars

Sad and disappointed, stay away

Manually closed six family related accounts in recent weeks after further increased drawdowns since April of 2025. Our accounts have been floating between 40% to 45% drawdown and all earned profits are gone and equity fell/closed below deposits for all accounts. Was a sad day for my family and I understand the Trump tariffs have changed the market to a degree, despite that we held steady and believed opportunity for a turnaround was possible, but soon became evident we were holding on by threads and when considered with the fact of minimal EFX support or response we made decision to cut losses. I am saddened this occured and really believed EFX was the algo that had it right. Certainly don't wish anybody harm but apparently ALGO trading with no possible manual intervention is not capable at this time. All trades based on historical patterns but continually chased the negative trades in response and my family lost in excess of $250,000 minimum, not counting the EA bot costs. Thought I had a relationship with EFX and the management as we conversed many times but information became less and less along with no guidance and we chose to exit. The main Octane bot which is the basis for my purchase and the historical performance provided now is no longer is even active and cannot be located on myfxbook.com and appears to be shut down. The two new bots they are selling people XGB and US-02 are performing poorly as well. Stay away, sorry Danny, sorry Joe but we lost many thousands and you went dark on communication.

February 22, 2026
Unprompted review
Rated 1 out of 5 stars

UPDATE

UPDATE: NO REFUND ON SUBSCRIPTION FEE AFTER TWO MONTHS. SEEKING OTHER VICTIMS FOR LAWSUIT, WILL BE MAKING A FACEBOOK PAGE FOR THOSE OF US WHO HAVE NOT BEEN PAID BACK WHAT OUR CONTRACT ALLOWS
Paid 13k and invested 50k a year ago
Paid 13k and invested 50k a year ago. Today, I shut it down to realize a loss of about 50%. The bot worked for maybe a couple of months at most but then started suffering major drawdowns. I continued to try and get clarity through support i.e. the circle app and email, no human being to speak with. They continued to tell me and the rest of the investors that this was normal drawdown and to be patient. During this time, they shut down the ability for users to communicate with each other. And then they began asking investors if they were interested in "another promising product". This is when I really started to worry. I'm concerned that I won't even get any money back. I would not trust this company.

February 20, 2026
Unprompted review
Rated 1 out of 5 stars

One review praised quick homepage fixes…

One review praised quick homepage fixes at EasyFXTrading, so I expected reliability. Joined, paid fees, started trading. Minor glitches resolved fast, but big problems like drawdowns ignored. Positives about engagement seem fake doesn't hold up. Team committed? Only to new signups. Transparency? Lacking in strategies. Trust built? Eroded by losses. Company replies professionally to negatives, but no changes. Fake reviews boost the average score. Don't believe them real experience is disappointment. Lost big; warn others.

February 8, 2026
Unprompted review
Rated 1 out of 5 stars

Reviews call EasyFXTrading's leadership…

Reviews call EasyFXTrading's leadership great, so I trusted and joined. Paid upfront, linked accounts, expected ethical trading. Early support was there, but as drawdowns mounted (lost 30%), help vanished. Those positives seem planted no real trading details, just fluff. Team proactive? Only for fees. Communication clear until complaints, then evasive. They clarify no fund holding, but strategies lead to wipeouts. Quick issue resolutions? My queries lingered unanswered. Trust earned? Lost forever. Company responds to negatives factually, but ignores patterns. Fake hype builds false hope. Stay away save your capital. Bitter lesson from this experience.

February 6, 2026
Unprompted review
Rated 1 out of 5 stars

Paid high fees for their trading bot…

Paid high fees for their trading bot but it quickly went into long drawdowns with big equity losses, support became unresponsive, and performance fell far short of what was advertised very disappointing.

February 1, 2026
Unprompted review
Rated 1 out of 5 stars

I lost way more than I expected and it…

I lost way more than I expected and it felt like nobody was there to help. Every time I tried contacting support, it took forever to get a response (if I got one at all). Overall it just didn’t feel trustworthy or reliable.

February 5, 2026
Unprompted review
Rated 1 out of 5 stars

joined EFX Algo / EFX University…

joined EFX Algo / EFX University beginning of 2024for their automated forex trading algorithm and paid thousdands upfront fee plus $197 per month for licensing monthly.

To be fair, prior to April 2025 the account showed positive growth. However, since April 2025 the performance has been a steady and severe decline. The drawdown has completely erased all prior gains and pushed the account deeply negative.

This is not simply about market risk. I understand trading carries risk. My concern is what happened operationally after April 2025. Since October 2025:

• No meaningful updates to the algorithm
• No new videos or strategy explanations
• Community messaging appears disabled
• Support responses have stopped
• Subscription fees continue to be charged

The platform that was once actively managed now appears unmaintained. When you are paying ongoing licensing fees for an automated trading system, there should be transparency, updates, and accessible support — especially during extreme drawdowns.

The combination of massive losses, lack of communication, and continued billing is extremely concerning.

If EFX Algo / EFX University restores transparency and support, I will update this review. But as of now, I cannot recommend this forex trading algorithm or subscription service.

February 12, 2026
Unprompted review
Rated 1 out of 5 stars

Joined this company with high hopes

Joined this company with high hopes. It quickly occured to me that this algo was not working as described. During an extended 2 month draw down, there were two emails sent out each month, claiming that the algo was working exactly as it should. If a program has a two month draw down with mild market volatility... it's not working at all. In addition, the company cut off client chat rooms so we can't commiserate and tell each other how bad this program is. Zero transparency and not woth the time or money.

February 6, 2026
Unprompted review
Rated 5 out of 5 stars

Great Leadership at EFX!

The team at EFX truly exceeded expectations and made sure I felt supported every step of the way. While no business can promise outcomes, EFX puts in real effort to give you the best chance at success. Challenges can happen, they're proactive and work hard to support their clients. Honest, ethical companies are hard to come by in this space, and EFX stands out for their leaders alone. They’ve earned my trust.

February 6, 2026
Rated 1 out of 5 stars

These could be well meaning folks for…

These could be well meaning folks for all I know. There is just one problem. Their product (Octane) absolutely sucks! I paid 17 GRAND for it and started with 20 grand. The first few months everything was great till April 2025. I let their product do all of the trading and regularly paid their $97 monthly maintenance fee. My equity fell below $3,000.00. Worst mistake I ever made. Yes I was a dope. Do not do this unless you hate your money. I lost $17,000 plus the cost and the wasteful monthly charge that did nothing to help as they closed all communications down because the few 12,000 people that had accounts were all complaining. Look elsewhere if it sounds too good to be true it is.

Now they say I was never a customer to try to get my review removed!!!! I did loose all the money and they did not care. I have text messages with three individuals there as well EFX Algo Support. They will not let me post their names but I have them!

How dare they say there are nothing with my name being a customer.

February 2, 2026
Unprompted review
EFX Algo logo

Reply from EFX Algo

Hi there,

We take feedback seriously, but after carefully reviewing our records, we cannot find any client under your name. We also have no record of the account details, payments, or communications you’ve described.

At this time, there is no evidence that you have ever been a customer of our company or used our product. If you believe this is a misunderstanding, we invite you to contact our support team directly with verifiable details such as your registered email, invoice numbers, or account ID so we can properly investigate.

We are always open to genuine concerns, but we are unable to validate the claims made in this review based on our internal records.


-EFX Team

Rated 1 out of 5 stars

EFX Algo - Octane bot has Ben a costly mistake. Stay away!

I have been an Octane client for about 15 months. The first few months were good. Since April 2025, it’s been a terrible, costly experience. There are no assigned representatives. The one I had was terminated and the only way I could speak to someone, was by pretending to be a new potential client. They turned off client feedback on their “circle” web site. Too many complaints I suspect. The only client feedback is when they are going to charge the monthly fee. If you are considering joining, research this extensively first and then look elsewhere.

January 28, 2026
Unprompted review
EFX Algo logo

Reply from EFX Algo

Hi there,

We take feedback seriously, but after carefully reviewing our records, we cannot find any client under your name. We also have no record of the account details, payments, or communications you’ve described.

At this time, there is no evidence that you have ever been a customer of our company or used our product. If you believe this is a misunderstanding, we invite you to contact our support team directly with verifiable details such as your registered email, invoice numbers, or account ID so we can properly investigate.

We are always open to genuine concerns, but we are unable to validate the claims made in this review based on our internal records.

— EFX Team

Rated 2 out of 5 stars

A 41+% drawdown since April 2025

A 41+% drawdown since April 2025. Equity reduced to less than half of what my account says. Account that moves back and forth a few dollars daily says $24,460, equity says $14,150. Called to find out the value of the account and they told me $14,150. Contacted EFX and received no response, would be nice if they fixed the problem or just cared. Made a substantial investment to gain access to the algorithm bot with nothing but losses and negatives for almost a year. My only hope is EFX fixes the problem and rights the ship instead of excuse after excuse for non performance !!!

January 26, 2026
Unprompted review
EFX Algo logo

Reply from EFX Algo

Thank you for sharing your experience. We understand how distressing extended drawdowns can feel, especially when equity and balance diverge significantly. That emotional strain is real, and we don’t minimize it.

It’s important to clarify one key point for readers:
The difference you’re describing between balance and equity reflects unrealized P/L, not realized losses. Equity fluctuates based on open positions and market conditions, while balance reflects closed trades only. Unless positions are manually liquidated, drawdown does not automatically equate to permanent loss—even though it understandably feels that way while exposure remains elevated.

Regarding account value:
When you contacted support, the equity figure you were given reflected the current liquid value of the account at that moment, not a final outcome or forced realization. Clients always retain full control of their accounts and can choose whether to continue, pause, or exit positions based on their own risk tolerance.

On communication:
We acknowledge that response times were not always where they should have been during peak volatility periods, and we’ve taken steps to improve both clarity and consistency. That said, EFX does not custody funds, cannot intervene directly in client accounts, and cannot make discretionary decisions on behalf of clients.

As for system operation:
Octane continues to operate within its designed risk framework. The drawdowns experienced since April 2025 were driven by exceptional macro conditions that affected many systematic strategies across the FX market—not just ours. While recovery timelines cannot be predicted or guaranteed, the system has remained disciplined rather than taking reactive actions that often lead to permanent capital impairment.

We appreciate you taking the time to leave feedback. Automated trading is not appropriate for every investor, particularly during prolonged drawdown periods, and we respect the frustration that can arise when expectations and experience diverge.

— EFX Team

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