Impossible to get a hold of anyone. Customer service is terrible. Finally got a hold of them for an address change & add an occasional driver and my insurance more than doubled (same postal code) wi... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
If could give 0 stars I would...I applied for a policy ..then after checking everything they updated the policy price which was fine..I accepted the offer ..then never heard anything back from Sonia..... See more
Sent me an email addressed to me, with a policy in my name, with a quote for someone I never even heard of, for a vehicle I never owned nor had a license for, senls asking for clarification, weeks lat... See more
We bought a CAA Easy insurance policy for our car. Easy Insurance ended the tie up with CAA in a year. When we went to another broker, we got a feedback that insurance is not reflected against my wif... See more
Company details
Information provided by various external sources
EasyInsure is Canada’s first ever full-service online insurance broker. Since our inception in 2007, by founders Grant Belanger and Leen Meyer, we have experienced significant growth and are now one of the fastest growing insurance brokerages in Canada. Tens of thousands of individuals and businesses have purchased insurance through us. With our focus expanding beyond personal insurance, we also offer a full suite of commercial insurance products. Some of the largest commercial groups in Canada have chosen us for their insurance needs.
Contact info
880 North Service Road, Suite 104, N8X3J5, Windsor, Canada
- 800-679-2640
- info@easyinsure.ca
- easyinsure.ca
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service
I dealt with Dianna Moody and she was a great help and very easy to deal with. She was quick to respond when I had questions and her answers were explained in detail and easy to understand thanks to her patience and kind demeanour.
I will tell my friends and family about the great service that I have received.
Amazing Service!
Dianna Moody delivered superb customer service! Her friendly, helpful demeanour and expertise knowledge made my experience with your company second to none. I will definitely refer Dianna, and your company, to my family and friends.
Thank you!
Easy!
Easyinsure made my experience just that, easy! Dianna, the rep I worked with, was very personable and knowledgeable. She really helped me to understand everything. I will definitely be recommending easyinsure to my friends and family!
Excellent Service!
Dianna Moody is always very helpful and full of knowledge. She does her job well! She answers all my questions in a way that I understand, and goes above and beyond to make insuring my assets a breeze. I would most definitely recommend her to my friends and colleagues. Keep up the good work Dianna!
Wonderful!
Toni is wonderful to work with. So responsive and patient with all my questions. Definitely will recommend to others.
Great and fast customer service
Jemmie Such who did my all car and insurance papers less than 24 hours with a great price.
I recommend to anybody for sure.
Thanks
Thank you
Very nice and polite and very quick to get insurance thank you very much
Great service
My final premium was much higher than expected, but Rhiannon was great to work with from start to finish and provided excellent service.
Absolutely!
Absolutely a "best in class" business! They are so far ahead of the competition in terms of "ease of doing business" it is almost laughable! Good luck to the competition!
Excellent Service
They call back in a timely manner and are very friendly and helpful on the phone.
An 'easy experience' with EasyInsure
I recently found myself in a position where I needed to go "automobile insurance shopping" and found "EasyInsure" online, within a few minutes of my 'google search' for companies in Ontario. "EasyInsure's" website is very user friendly, and I received a phone call within a few hours after leaving my initial contact information.
The company is well named...nothing could be 'easier' than dealing with "EasyInsure," whether you are a high risk driver or simply looking for an insurance company that offers better rates..
I dealt with Insurance Broker, Jamie Such, from the onset, and in our current world of deteriorating customer service, Jamie was a joy to work with - knowledgeable, professional, respectful, patient, and efficient. Both my husband and I were pleased with the amount of time and effort that Jamie put in to meeting our insurance needs, and we would highly recommend "EasyInsure" to anyone looking for reasonable/better rates, and superior customer service.
D. Hepburn
Onntario
Best Broker Ever.
If I could give more than 5, I would do it.
Very polite, patient, sweet voice, She just make my week very easy.
Service At It's Finest
Carrie was friendly, knowledgeable, with great insight on all products and how they fit my person needs. I would and will recommend her to all my friends and family!!
Thanks Carrie,
Alex
Awesome Experience
I needed commercial insurance and my auto insurance did not offer. I called a few online places and was not successful... Then I discovered Easyinsure.ca. Carrie was so courteous and helpful. She had quotes for me in just a few moments. The entire transaction was super smooth. I highly recommend this company.
Existing client-wanted to increase coverage-would not return calls or email for over 2 weeks, gave up!
When I first spoke with someone they confirmed that I could make the change that I wanted, which was to add a time sensitive component of additional errors and omissions coverage to my current contract. They noted that a modification to the policy would be made by likely the next day and that I would be contacted to address whatever additional premium amount may be needed. By the end of that week I had not been contacted and the additional coverage had not been added. I phoned numerous times and left several voicemails and asked that I be contacted over the next two weeks to mo avail. I stressed that I had to have this coverage in place asap and that I wanted to continue dealing with them but needed it in place by the end of the week. This was the week after I was told it was an easy change. I finally had to buy the coverage elsewhere. They sent a clear message that I was not valued as a client. I am now going to cancel my coverage with them and ask that a prorated amount be refunded. This is week three and still no contact. They have my cell number and email. I've never had to fight with a company to give them more business. I would never go back to them. Very disappointing experience.

Reply from EasyInsure.ca
very helpful
was in a tight spot with a short deadline, they were quick helpful and very friendly
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.






