UPDATE: After my initial review, EasyKeys provided a 100% refund for the keys that did not work. Honestly, I did not reach out to them with the issue as I, unfortunately, get exhausted with chasin... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
**Update** After posting my initial review (included below), EasyKeys contacted me to remedy the situation. They apparently found they had made a minor mistake in cutting the keys (using software fo... See more
Company replied
I had an unusual metal cabinet key, and the first replacement keys I received did not work. However, the staff requested more pictures, and the second set I received fit the lock perfectly. So while... See more
Replacement Keys Fast. Ended up needing 14 keys for cabinets, they were shipped fast and free. I will absolutely order from EasyKeys anytime I need replacement keys for my company. I called to ask a q... See more
Company details
Written by the company
EasyKeys.com provides replacement keys, locks and accessories for office furniture, filing cabinets, desks, cubicles, credenzas, cam locks, mailbox locks, padlocks, tool box locks and much more. Let us worry about the details, and relax knowing that your order is guaranteed, will most likely ship the same day, & can arrive by 10 am tomorrow! And if you can’t relax, we have real people to answer your questions via phone, email, and live chat.
Contact info
11407 Granite St., 28273, Charlotte, United States
- (877) 839-5397
- info@easykeys.com
- easykeys.com
4.4
Excellent
27K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 81% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great company
Ordered replacement mailbox keys. Quick shipping and great product! Couldn’t have been easier.
September 19, 2024
Let me start by saying I bought this…
Let me start by saying I bought this mailbox from Homo Depot and few years back. From the start, this lock was a f-ing piece of shit! The key barely went in. I purchased spares for it, as my neighbors check my mail while I am out to sea. Finally, it gave up the ghost and wouldn't work at all. I purchased a replacement lock, and surprise surprise, it opens counter clockwise...WTF! So, I purchased a new lock cylinder and extra keys for an exorbitant amount and not much better! To boot, I no longer have the cam with the star shaped hole, and the square hole from the current lock doesn't work! But....for another ridiculous fee, we'll sell you a set that may or may not work! WTF??? The cam should have come with the new lock! I don't want to sound racist, so this is some "Screwball" shit! For the money invested, now I have to buy the cam set. I'll never buy another once this new lock shits the bed!
August 22, 2025
Reply from EasyKeys.com
Thank you for your feedback. We apologize for the frustration you've experienced with your mailbox lock. We want to clarify that we are a reseller of Architectural Mailboxes keys and lock. We are not the manufacturer. The reason we sell the cams separately is that, in many cases, the original cam can be reused with the new lock, which helps to save on unnecessary costs. We do make this information clear on the mailbox lock page of our website prior to purchase to help manage expectations. We understand that this may not have been clear enough and we’ll certainly take your comments into consideration for improving communication moving forward.
We also understand your frustration with the lock and cam not being compatible as expected. While we strive to provide quality products and customer service, it's possible that there may be some variations in the components that require additional parts to function properly.
We appreciate your input, and we’re sorry that your experience didn’t meet your expectations. If you’d like assistance with any further issues, feel free to reach out and we’ll do our best to make things right.
Regards,
Easykeys Team
I've been looking for keys to our…
I've been looking for keys to our corporate desks for months. Finally was able to find what I needed from your company.
August 22, 2025
Key did not work
Key did not work. Shoulder did not line up with teeth and key tip was too long. Giving them an extra star for promptly giving a partial refund for key but not shipping expense.
August 22, 2025
Reply from EasyKeys.com
Thank you for your feedback. We're sorry we weren’t able to match your original key. We’ve reviewed the order and agree that a full refund should have been issued initially — the remainder of your purchase has been refunded as of today. We appreciate your patience and understanding, and we’re always here to help if you have any questions or need further assistance in the future.
Regards,
Easykeys Team
I ordered two Husky keys - they were not cut quite correctly
**Update** After posting my initial review (included below), EasyKeys contacted me to remedy the situation. They apparently found they had made a minor mistake in cutting the keys (using software for key profile versus copying the OEM key), and have offered to ship new keys. Assuming they work, I'll mark this as mostly remediated, other than putting a bit of work on me without clarity to provide photos of the keys and locks.
**Original post** I ordered two Husky keys. One was for a toolbox pair, and one was for a workbench. The key for the toolbox pair easily opened the top box, but would not work on the bottom (same key). The key for the workbench took about 30 minutes of wiggling to open. They were "close", but not correct.
August 18, 2025
Reply from EasyKeys.com
We understand your frustration. We strive to provide a seamless experience for our customers, and it's disappointing to hear that you encountered an issue with the keys. We would like the opportunity to fix the issue!
Help us, help you – send us photos of the keys that aren't working along with photos of the lock faces to info@easykeys.com so we can identify the issue.
Regards,
Easykeys Team
Good company
When I received the keys at first, they did not work, but I was advised to use a common lubricant to put in the keyhole and about 24 hours later the keys finally did work and they are still working. I just hope they keep working. Their customer service people were awesome. They worked with me and I would definitely do business with this company again.
August 22, 2025
My order was incorrectly fulfilled
My order was incorrectly fulfilled. I received keys cut on incorrect blanks. I only wanted the blanks, not cut keys. So I called to solve issue and was treated respectfully and the issue was rectified very quickly. After I explained the issue I was told I would get the blanks I ordered and get a refund on the key cutting since that’s not what I wanted. I received the correct blanks and refund in less than a week. I’m so happy with the “Gold Standard” customer service and will continue to use their services.
August 17, 2025
The first set of keys did not work
The first set of keys did not work, after contacting them again a second set was sent promptly and tool chest was unlocked
August 21, 2025
camping keys ordered simply do not…
camping keys ordered simply do not unlock.my.trailer.
and they should as I provided the universal brand ans code that's writtenon the key itself.
August 20, 2025
Reply from EasyKeys.com
We understand your frustration and truly regret the inconvenience you've experienced. At EasyKeys, we aim to provide a smooth and reliable experience, and it's disappointing to hear that there was an issue with your keys.
Please note that replacement keys are not universal—they are specific to the manufacturer and the lock code. To help us resolve this for you as quickly as possible, please send photos of the keys that aren't working, along with clear photos of the lock faces, to info@easykeys.com
. This will help us accurately identify the issue and provide the correct solution.
Help us help you – we’re here to make it right.
Best regards,
EasyKeys Team
The availability of replacement keys is…
The availability of replacement keys is a wonderful service. I was pleased to find EasyKeys and the responsiveness was excellent. Reasonable prices and speedy delivery. My only complaint was that the first delivery contained no key, only the packing list. Days were lost but the second try was quick and successful.
August 18, 2025
The person I spoke with on the phone…
The person I spoke with on the phone was great. So helpful. I haven't been able to test the keys yet but I expect they will work.
August 18, 2025
After my review
After my review, the key company contacted me. Information was exchanged and they sent another key. It works...
September 1, 2025
Unprompted review
The keys do not work on the lock
The keys do not work on the lock. They fit with no issue but do not lock or unlock the lock. Easy keys took care of the issue.
August 17, 2025
Reply from EasyKeys.com
Thank you for your feedback, and we're very sorry to hear about the issue you experienced with the lock. We understand how frustrating that must have been.
A full refund was issued on 8/26, and we hope that helps make things right. If there's anything more we can do or if you have any further questions, please don’t hesitate to reach out. We truly appreciate your understanding and the opportunity to make this right.
Regards,
Easykeys Team
Outstanding
Easy to find the key i required.
I was not expecting to find my particular key because the cabinet is over 10 years old.
Very fast delivery as well. Outstanding
August 18, 2025
Price and service was excellent
Price was very good, the communication was excellent, and it was a big order for locks and they came in right on time as promised
August 18, 2025
They actually fit!!!
August 18, 2025
Excellent customer service and and…
Excellent customer service and and quick delivery / no complaints!
August 18, 2025
Great service the company gets right on…
Great service the company gets right on the order thanks for what you do.
August 15, 2025
Very helpful and flexible
August 13, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.