Easylife Assist Reviews 15

TrustScore 4.5 out of 5

4.5

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Company details

  1. Repair Service

Written by the company

Home Appliance Repair & Protection Specialists


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

15 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Another great job ....

Again, we had a problem with a different machine. Rob is our area rep and again came out on top. The machine was unfixable so a new one arrived of the same make. Extremely great customer service.

April 4, 2023
Unprompted review
Rated 5 out of 5 stars

I cannot thank this company especially…

I cannot thank this company enough especially Rob i broke my electric hob and was in a right state they sorted it out any paid me all in one day ,what an exceptional company would recommend to anybody .Rob put me at ease right from the start and i cant thank him enough pity there wasnt more people like him once again Rob thankyou .

October 17, 2022
Unprompted review
Rated 5 out of 5 stars

Assisting To Make Life Easier.

I’ve been absolutely delighted with Easy Life Assist as their level of customer service care and attention to detail has been excellent. They have gone out of their way to resolve any issues I’ve had with my appliances, in particular my oven, hoover and more recently my fridge freezer all of which were repaired and replaced without any fuss. I must give a special mention and a big thank you to Rob who has been amazing and so helpful with everything. I would happily recommend Easy Life Assist to anyone. Cheers!

April 14, 2022
Unprompted review
Rated 5 out of 5 stars

I recently had an issue with my oven…

I recently had an issue with my oven and after speaking to easy life they sent out a engineer who unfortunately couldn't fix the oven. Following that they managed to get me a brand new oven within days of my claim. Amazing customer service, rapid response. Very impressed with easy life assist.

December 17, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing response

Amazing response! We had an out of service washer dryer and also a light bulb gone from our cooker. Both issues were dealt with on the first visit! Highly recommended!

April 10, 2021
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. They had a contractor come round really quickly and my washing machine was repaired in no time. Customer service was excellent too! Highly recommend!

March 22, 2021
Unprompted review
Rated 5 out of 5 stars

Very helpful and No1 service

Very helpful. No 1 service. Especially the colleague Jake who helped us with our claim. Could not ask for a better service. Jake was very helpful and understanding and considerate over the phone and went out of his way to get an engineer and New cooker as soon as possible. Amazing 👏.

March 19, 2021
Unprompted review
Rated 1 out of 5 stars

No answers from Easylife!

Afte nume4ous emails and attempts to phone,all I want
from you is a date when a courier will come to take back two Leg Exercisers. I was billed for a ,Bird Hotelwhich didn’t arrive,but was sent another Leg Exerciser
Please answer this .
I did have an order delivered which was fine,so please let me send a better review by sending a courier

October 15, 2020
Unprompted review
Easylife Assist logo

Reply from Easylife Assist

Good Afternoon Faith,

It would seem you have us confused with another company, we are not the Easylife Group. We also do not provide this product or products of this type at all. We are the home appliance repair and protection specialists Easylife Assist.

Nevertheless, we hope you get your issue resolved!

All the best,

Easylife Assist

Rated 5 out of 5 stars

Called upon the insurance policy for…

Called upon the insurance policy for the first time. Customer Services were very good, and quick at organising a call out.

Good communication with regard to the engineer call out.
The engineer was very good, friendly and efficient.

September 25, 2020
Unprompted review
Rated 5 out of 5 stars

A great service; trustworthy and reliable.

A great service; trustworthy and reliable. The customer service was great and my appliances were replaced really quickly with no troubles at all. I would highly reccommend this service to anyone who wants worry-free cover on their appliances!

September 23, 2020
Unprompted review

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