Great assistance by the support team. Problem with access was resolved after an hour on the phone. The working of the MT4 and Standard platforms was confusing and convoluted.
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Trades have been made easy to execute and easy manageable. Secondly, I have met indicators that I have been looking for and lastly; the platform easily linkable with trading view.
Company replied
No concerns, recommend easymarkets to all of my friends But it's the 2nd time after many years when there are problems with the site connection
Company replied
I had a question about my account and my password and they helped me, also I was having trouble to connect my account with Mt5 and they also helped me with that
Company replied
Company details
Written by the company
easyMarkets is an online pioneer market maker established in 2001 initially under the trade name of “easy-forex”. We enable traders with access to global markets, with an easy simple platform and the financial instruments to trade the markets you want, including FX, CFDs and vanilla options. www.easy-markets.com/about
Contact info
25 Kolonakiou Zavos Kolonakiou Centre Block B, Office 101 , 4103 , Limassol, Cyprus
- +357 25 828 899
- support@easy-markets.com
- easymarkets.com
4.0
Great
2K reviews
Replied to 95% of negative reviews
Typically replies within 24 hours
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Easy markets is the best broker…
Easy markets is the best broker trading with it was a good experience i made a lot of money thats why it was named easy markets. thank you easy markets
December 2, 2024
Unprompted review
Reply from easyMarkets
Thank you Andziso, we're delighted to hear your experience is such a positive one. Thank you for taking the time to leave your feedback, we really appreciate it.
The best brokers that i work with and very helpful
I must say from day one i received good support from my manager . Very friendly and supportive, sort my problems out very quickly. When i mail him a problem he respond quikly. Youre a star. Thanks
November 27, 2024
Reply from easyMarkets
Thank you Johannes, this feedback makes our day. We appreciate you taking the time to comment on our services and we're so pleased to hear you say we are doing a good job.
Patience
I had a little challenge with my acount and the two people I met online, were soooo willing and well commited to help me go through every step towards a solution.. each one at own time , took time to push for a resolution and were so patient I could read that from their voices and how they were willing to wait... I love you guys , I love your company..
November 19, 2024
Reply from easyMarkets
Dear Mshengu Tshabalala, we are delighted to hear about your positive experience with easyMarkets. Your feedback is important to us, and we are so glad that you are happy with our services, your glowing review is music to our ears.
live chat for support is not working
live chat for support is not working, tried using a different browser but it still doesnt work, the chat dialog keeps loading. i am trying to get help from an agent but i cant..
October 21, 2024
Unprompted review
Reply from easyMarkets
Hi there Bryan, thank you for reaching out to us. We're sorry you are having problems contacting our support channels. The Livechat has been checked and is functioning well. Please be advised you can also contact us via WhatsApp on +357 99 875 998 or Facebook Messenger, look for easyMarkets. . You can also leave a call back request and we will phone you. All these functions are available on our website. We hope to speak to you soon or please send us an email to cs@easymarkets.com giving us a time and date when it would be suitable to contact you directly.
Had technical issues
Had technical issues, reached for support. Support solved my issues in a matter of seconds. Very accurate, patient, kind service providers.
October 14, 2024
Reply from easyMarkets
Thank you Nerijus, we're glad we could help solve your issues.
Reply from easyMarkets
Thank you Robert for your kind comment.
Reply from easyMarkets
Welcome to easyMarkets Washun. If you require any assistance please don't hesitate to drop us an email to cs@easymarkets.com or come to chat on our website www.easymarkets.com
They provide outstanding services and…
They provide outstanding services and care for customer satisfaction
September 26, 2024
Reply from easyMarkets
Dear Yazan Amira, thank you for taking the time to leave such a positive review! We are so pleased to hear that you have had a great experience with easyMarkets and we value your feedback - you made our day!
Scammers
When you have great oppurtunity to do a great trade I can't log in anymore. And it's not the first time this happens. They are preventing you for doing trades where you can make lots of money. Would not recommend trading with them.
September 19, 2024
Unprompted review
Reply from easyMarkets
Thank you for your feedback Sranang, unfortunately we are unable to locate an account with us. Please come to our livechat or email us a cs@easymarkets.com to so we can get more details from you.
Reply from easyMarkets
Thank you Ayoub, your kind words mean a lot to us! We appreciate the time you invested in leaving your review.
Reply from easyMarkets
Thank you Hilary, we appreciate you taking the time to leave your review, we really appreciate it.
Stay away from this company THEY DELETED PROFIT
This company is a scammer
They sent me an e-mail saying you have a 70% bonus promotion, invest and win. So I invested 5000 usd. They said there is a lot requirement to withdraw money. While I wanted to fulfill the required lot volume, a terrible spread was opened in us100 and gold. They did not want me to win in any way. Finally, I completed the volume and wanted to withdraw my money. After keeping me waiting for 3 days, they deleted all my profits close to 6800 usd and sent only my principal of 5000 usd. They did everything sneakily and they are defrauding real investors with the image of a big company by hiding behind a brand like RealMadrid. Do not trust them and do not invest. They also blocked my account to destroy all the evidence.
July 5, 2024
Unprompted review
Reply from easyMarkets
Dear SRCM, thank you for reaching out to us. Following a thorough investigation of your case, we provided an explanation via email on 11/07/2024, detailing the terms and conditions of the client agreement that were breached. Please note that when registering a trading account with us, you have confirmed that you read and understood all the terms and conditions of the client agreement. Should there be any aspects that remain unclear, please do not hesitate to reach out to us through Live Chat on our website at www.easymarkets.com, or by sending an email to cs@easymarkets.com
It helps them to analyze trade
I was practicing on forex trading for beginners
And my company is going well
I'm really honestl
August 4, 2024
Unprompted review
Reply from easyMarkets
Thank you Moses for your feedback. We appreciate you taking the time to pass on your good words.
Very easy to understand platform
Very easy to understand platform, good spread, lots of trading options and a very good support staff. Best broker i've traded with
July 25, 2024
Reply from easyMarkets
Dear Khaddin Ivanhoe Gordon, we are glad to hear you had a good experience with easyMarkets, your kind words and feedback mean a lot to us. You made our day!
Reply from easyMarkets
Thank you Phathu. Thank you for your kind words.
I signed up for demo and have been…
I signed up for demo and have been reading reviews.The trading interface is very unique and awesome.Very different from the same platforms which other brokers use.Very interesting.
July 22, 2024
Unprompted review
Reply from easyMarkets
Thank you Venkatesh. We're glad you like our platforms. Don't hesitate to contact us on LIvechat on our website or through email at cs@easymarkets.com if you require any assistance.
Reply from easyMarkets
Dear KAMBIZ BEHNAM RAD, your kind words mean a lot to us! We appreciate the time you invested in leaving a review.
Blocked account
I open my account and all good and all my documents was approved as israeli citizen and I deposit 500$ in crypto and make it 1119$. Then i withdraw 500$ in crypto still in account 619$ then I told to my account manager if i can withdraw 619$ to my visa he checked and knows that i israeli citizen and blocked my account without any reason
July 1, 2024
Unprompted review
Reply from easyMarkets
Dear Ms. Saaida, As we explained to you easyMarkets are unable to provide services to Citizens of Israel. We're very sorry and thank you for the interest you had shown in trading with us.
Reply from easyMarkets
Thank you Sunday, we are so pleased to hear you had a such a great experience with easyMarkets.com and we appreciate your feedback.
Easy contact
When I contact easymarkets they are very good at trying to resolve the issues even though it does not always fix the problem straight away.
June 19, 2024
Reply from easyMarkets
Dear Steve, thank you for your feedback, we are always working to improve our service and hope you would contact our Customer Service Team via Live Chat through our website www.easymarkets.com so we can assist you whenever you need.
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