easyMoney Reviews 322

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

This is my 2nd positive review as I'm relieved and happy this is a genuine platform. I've been scammed before so super cautious. I've invested a little more since last year and now get 6.53% interes... See more

Company replied

Rated 5 out of 5 stars

Over 2 years investing with EasyMoney & they have been true to their name.... Monthly paid interest compounding. Withdrawn substantial amounts and the withdrawal process took less than 12 hours fr... See more

Rated 5 out of 5 stars

I used to own 10 HMO'S I've now sold 8 of them and put all the funds into Easymoney, as a professional lender I'm currently getting 9.5% return, I'm getting around the same return that I did with the... See more

Company replied

Rated 5 out of 5 stars

Wow I’ve never been more happy with something it feels like nowadays everything is a scam!! But this was not and I don’t even have the words other than YES DO IT!!

Company details

  1. Property Investment
  2. Investment Company
  3. Investment Service

Written by the company

easyMoney, an investment platform supported by a highly recognised brand in Europe. Experience the opportunity to invest in loans that are backed by UK property, offering an impressive target rate ranging from 5.28% to 9.5%. With easyMoney you can enjoy the convenience of receiving monthly interest payments while retaining the flexibility to request to withdraw at any time. * Don’t invest unless you’re prepared to lose money. This is a high-risk investment. You may not be able to access your money easily and are unlikely to be protected if something goes wrong.


Contact info

4.9

Excellent

TrustScore 5 out of 5

322 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Bit early to say but so far so good

Bit early to say but so far so good. not as easy to use as ratesetter.

April 26, 2022
easyMoney logo

Reply from easyMoney

Hi,

Thank you for taking the time to leave your review, it is great to hear you are pleased with our service - we will endeavour to keep making our platform more and more user friendly.

Kind regards,
easyMoney

Rated 1 out of 5 stars

Sort out the log in

Log in is awful. This app treats me like a new customer every time. I have to skip past the open an account page and then remember email and password. Transferring money in so difficult too, I have only made one deposit and not managed to add any further money. I keep failing the password anyway so maybe its for the best!

April 25, 2022
easyMoney logo

Reply from easyMoney

Dear Debbie,

We are sorry to hear that you are having trouble with our login process. Our technical team will reach out directly to understand how we can improve your experience.

Thank you for your feedback.
Jamie at easyMoney

Rated 5 out of 5 stars

Very happy customer.

I only recently "discovered" EasyMoney but have been very impressed with the company. The website is easy to use and the rates if return are excellent compared with other alternatives.

April 24, 2022
easyMoney logo

Reply from easyMoney

Hi Robert,

Thank you for taking the time to leave your review, it is great to hear you are pleased with our service and rates.

Kind regards,
easyMoney

Rated 5 out of 5 stars

A great return on your investment

So easy to set up and a great return on your investment.

April 24, 2022
easyMoney logo

Reply from easyMoney

Hi,

Thank you for taking the time to leave your review, it is great to hear you are pleased with our service and returns.

Kind regards,
easyMoney

Rated 3 out of 5 stars

Slow to apply Investment to Loans

Slow to apply initial investment to Loans (over 2 weeks) and slow to invest Interest to Loans each month (10 days and counting . . .)

April 24, 2022
easyMoney logo

Reply from easyMoney

Thank you for your review.

The time to invest may vary depending on the current pipeline of loans available. As we match funds to loans, sometimes investors can have their funds invested immediately if loans are readily available but other times it takes a bit longer to find loans which meet our lending criteria whilst we perform our due diligence on the new loans.

We aim to have funds invested and earning interest as quickly as possible but at the same time cannot cut any corners in doing so.

We can see that your funds are now invested and will be diversified across more loans as time goes by so trust this is no longer an issue.

Many thanks,
The easyMoney team

Rated 4 out of 5 stars

The transfer of my ISA over to…

The transfer of my ISA over to easyMoney was smooth and painless. The information on the Web site is good for what I need as well as on the mobile app.

Only down sides are with security and the mobile app. Only single factor for authentication which is not good when handling money. The mobile app only supports pin after authentication which I would prefer the option of fingerprint reader instead which I use for all other banking apps today.

Ocasionly the mobile app would fail to authenticate and prompts for login. But if you are lucky you can close and reopen app and it will be fine.

April 24, 2022
easyMoney logo

Reply from easyMoney

Thank you for taking the time to leave your review, it is great to hear you are pleased with our service.

We will continue to work on the app logins... making it as user friendly as possible.

Kind regards,
easyMoney

Rated 4 out of 5 stars

Easy money review

It works better than a banks interest rate!

April 24, 2022
easyMoney logo

Reply from easyMoney

Hi Nathaniel,

Thank you for taking the time to leave your review, it is great to hear you are pleased with our rates!

Kind regards,
easyMoney

Rated 5 out of 5 stars

My 1st peer-to-peer lending

My 1st experience into peer-to-peer lending has been easy. EasyMoney are always available to take phone calls during office hours. I had a few questions at the start, which were answered quickly and professionally.
If you are looking for a medium to long term investment, I would highly recommend EasyMoney.
Its not like a savings account and any money invested can take a couple of weeks to appear in the loans and start making interest, so bear that in mind.

April 24, 2022
easyMoney logo

Reply from easyMoney

Hi Roy,

Thank you for taking the time to leave your review, it is great to hear you are pleased with our customer support and service.

Kind regards,
easyMoney

Rated 5 out of 5 stars

Easy to use

Platform very clear so easy to understand

April 24, 2022
easyMoney logo

Reply from easyMoney

Hi Alan,

Thank you for taking the time to leave your review, it is great to hear you are pleased with our platform.

Kind regards,
easyMoney

Rated 5 out of 5 stars
easyMoney logo

Reply from easyMoney

Hi Claire,

Thank you for taking the time to leave your review, it is great to hear you are pleased with our simple easy product.

Kind regards,
easyMoney

Rated 5 out of 5 stars

So far so good

So far so good. Investment accumulates 5% interest per month. Seems like investment is backed by commercial deeds in property when loan is made.

April 24, 2022
easyMoney logo

Reply from easyMoney

Hi Jason,

Thank you for taking the time to leave your review, it is great to hear you are pleased with our service.

Kind regards,
easyMoney

Rated 5 out of 5 stars

Very straightforward and easy to deal…

Very straightforward and easy to deal with

April 22, 2022
easyMoney logo

Reply from easyMoney

Hi Paul,

Thank you for taking the time to leave your review, it is great to hear you are pleased with our service and support.

Kind regards,
easyMoney

Rated 4 out of 5 stars

Easy Money can be judged by their name

Easy Money can be judged by their name, they are easy to deal with, easy to understand and easy on the mind. What I particularly like about them are their reliable monthly updates. Completely hassle free investments, perhaps I have hit a good period but so far my investment has been secure and steadily appreciating. I would recommend them to anyone who does not have time to waste chasing higher returns.

April 22, 2022
easyMoney logo

Reply from easyMoney

Hi Joesph,

Thank you for taking the time to leave your review, it is great to hear you are pleased with our service and customer support.

Kind regards,
easyMoney

Rated 4 out of 5 stars

Very early review

Time should enable this 4* review to become a 5* review but after 3 months of investing with easyMoney the results look pretty good. It remains to be seen how returns hold up during uncertain times but the processes around setting up an account and moving money could not be easier.

April 22, 2022
easyMoney logo

Reply from easyMoney

Hi Jeremy,

Thank you for taking the time to leave your review, it is great to hear you are pleased with our rates.

Kind regards,
easyMoney

Rated 4 out of 5 stars

Happy customer

Hi, would have been 5 stars, the reason for 4 is that it does take a while for the invested money to be put to work, other than that, I am happy with your product.

April 22, 2022
easyMoney logo

Reply from easyMoney

Hi Alan,

Thank you for taking the time to leave your review, it is great to hear you are pleased with our product.

Kind regards,
easyMoney

Rated 5 out of 5 stars

I did an ISA transfer of my P2P…

I did an ISA transfer of my P2P investment with Zopa over to easyMoney. I've found that quite a lot of the functionality I had at Zopa, I have with easyMoney. I have access to my investment money via a secondary market, and have the flexibility to turn on and off reinvestment of repayments.

When I have contacted customer support via the web chat or on the phone, it has been answered quickly and fully to my satisfaction.

April 22, 2022
easyMoney logo

Reply from easyMoney

Hi Phillip,

Thank you for taking the time to leave your review, it is great to hear you are pleased with our customer support and service.

Kind regards,
easyMoney

Rated 4 out of 5 stars

Web site works well once you have got…

Web site works well once you have got used to it. Interest rates are good, time will tell when other rates start to catch up as to whether it will still be worth investing. The only annoying thing is the fact you have to create (choose) an investment every time you want to send some money, which I am doing through a weekly standing order from my bank. It would be easier to be able to set one investment choice and have all monies used against that.

April 22, 2022
easyMoney logo

Reply from easyMoney

Hi Marion,

Thank you for taking the time to leave your review, it is great to hear you are pleased with our rates.

We will continue to work on simplifying the investment process.

Kind regards,
easyMoney

Rated 5 out of 5 stars

Easy to use and so far delivered as…

Easy to use and so far delivered as promised over last 12 months.

April 22, 2022
easyMoney logo

Reply from easyMoney

Hi,

Thank you for taking the time to leave your review, it is great to hear you are pleased with our service.

Kind regards,
easyMoney

Rated 4 out of 5 stars

So far, so good

I'm pleased with the way Easy Money has performed so far. The interest rates have dropped slightly since I signed up, against a backdrop of rising inflation and a base rate hike - so this is slightly disappointing. But apart from that everything seems to be on track. Their comms are good. Transferring other IFSA takes quite a long time, but that isn't only down to Easy Money.

April 22, 2022
easyMoney logo

Reply from easyMoney

Hi Jochem,

Thank you for taking the time to leave your review, it is great to hear you are pleased with our service.

Kind regards,
easyMoney

Rated 5 out of 5 stars

Everything was easy,but it does take a…

Everything was easy,but it does take a while for the money to clear into the account, it's the only thing I could think of,all positives.

April 22, 2022
easyMoney logo

Reply from easyMoney

Hi Keith,

Thank you for taking the time to leave your review, it is great to hear you are pleased with our service.

Kind regards,
easyMoney

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look