Easy Move Europe Reviews 17

TrustScore 4.5 out of 5

4.5

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Company details

  1. Logistics Service

Written by the company

Easy Move Europe is a digital logistics platform that connects businesses and private individuals with a vast network of vans, semi-trucks, and full-truck-load (FTL) vehicles across Europe. Our technology simplifies relocations and cargo transport by providing instant, transparent pricing through a smart algorithm, making professional transport services both accessible and affordable. Founded to deliver efficient, reliable, and flexible transportation solutions, Easy Move Europe supports both commercial and personal relocations throughout Europe. Headquartered in Bucharest, Romania, we work with a carefully selected network of experienced drivers and logistics professionals to ensure every shipment is handled safely, securely, and delivered on time. Whether you are relocating a business, moving personal belongings, or transporting cargo across borders, Easy Move Europe offers a straightforward and dependable solution. Easy Move Europe delivers transparent, reliable cargo and relocation solutions across Europe.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

17 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

From the initial booking process

From the initial booking process, everything was simple and fairly priced. I was a little apprehensive at first, as the booking is completed through a straightforward questionnaire where you select your options, receive a quote, and then pay in full upfront. However, from that point onwards, Alex arranged everything and kept us informed, including notifying us a few days before the move with the driver’s details and vehicle registration.

Our driver, Aleksander, was excellent. He spoke perfect English, was very friendly, helped us load everything, and took great care to ensure all of our items were secure and handled carefully.

Aleksander communicated regularly during the journey to keep us updated with the estimated arrival time. Due to unforeseen weather conditions that caused a delay with a ferry crossing, Easy Move Europe remained flexible and reliable, and the delivery still reached its final destination safely.

I would definitely recommend this company and would happily use them again in the future.

March 23, 2026
Unprompted review
Rated 5 out of 5 stars

Easy Move Europe have been superb

Easy Move Europe have been superb. I contacted them on a Wednesday, about a shipment I needed from the UK to France. The same day Alex came back with all the details I needed to know and how to proceed. The goods were picked up on the Friday morning and in France on the weekend. He kept in touch throughout by e mail and telephone and always answered any queries fully. All customs matters were handled efficiently. Their service is transparent, speedy, and reasonably priced. I wouldn’t hesitate to recommend them, or to use them again. Thank you Alex!

March 5, 2026
Unprompted review
Rated 5 out of 5 stars

Surprisingly impressive, excellent communication 5/5

I was really impressed by the level of service provided overall. Excellent communication, very fair pricing and great experience overall.

Don’t be surprised by the fact that everything needs to be paid upfront, is part of easy move business model from what I understood!

December 20, 2025
Unprompted review
Easy Move Europe logo

Reply from Easy Move Europe

We are glad that you are satisfied Jakob!

Rated 5 out of 5 stars

Urgent shipment from the UK to Spain

I needed an urgent shipment from the UK to Spain and from start to finish Alex kept me informed. The whole service was exceptional. This is the second time I have used Easy Move and I will most definitely be using them again and recommend them to other companies. Thanks Alex for a great service.

December 15, 2025
Unprompted review
Easy Move Europe logo

Reply from Easy Move Europe

We are happy that you are satisfied with our services, Debbie!

Rated 5 out of 5 stars

Exceptional service

Very satisfactory service, despite initial delays due to a previous client failing to accept his delivery on time. Easymove kept me informed of the situation and promptly provided an alternative van. The driver was delightful to deal with at both ends of 3,200 km haul though 5 countries done in 3 days. In addition, the price was very reasonable.
I would not hesitate to use them again or to recommend them to others.

October 24, 2025
Unprompted review
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Reply from Easy Move Europe

Thank you very much for your great feedback!

Rated 5 out of 5 stars

Very professional and reliable

Very professional and reliable. Everything was delivered on time, exactly as agreed! Highly recommend

April 17, 2025
Unprompted review
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Reply from Easy Move Europe

Thank you very much Ana!

Rated 5 out of 5 stars

Great service!

Extremely easy and user friendly process of ordering relocation service.
Very resposive team made me feel supported every step of the way.
I highly recommend Easy Move Europe!

April 21, 2025
Unprompted review
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Reply from Easy Move Europe

Thank you very much, Oliver!

Rated 1 out of 5 stars

Suspicious activity when asked for an offer

Seemed like a legit company which we would need for our move. Unfortunately, filling out the form to receive an offer automatically leads to the request to make a payment. The answer when we receive when we contacted them sounds like a AI-generated message in different font styles.

January 21, 2025
Unprompted review
Easy Move Europe logo

Reply from Easy Move Europe

Dear Kenneth,

Thank you for taking the time to share your thoughts, but I must say we feel your 1-star review is not fair and does not reflect the effort we put into ensuring a transparent and honest service.

Our website is designed to provide an immediate quote. As soon as you enter the addresses, the price is displayed clearly at the bottom of the page. You are not obligated to press “Continue” unless you wish to proceed with placing an order. This means you can see the price without any commitment or hidden steps. If this wasn’t clear during your visit, we truly regret any confusion caused.

Regarding the email with payment instructions, it is automatically sent only if you decide to complete the order. As I explained in our reply to your email, this is not a contract—if no payment is made, nothing happens. We do not spam or pressure anyone into payment, as we deeply value fairness and customer trust.

Lastly, you mentioned that our email felt AI-generated and unsafe. We are a small, hardworking team committed to helping our customers with their moves. It’s disappointing to hear that our genuine efforts were misunderstood. We would never jeopardize the trust of our clients or compromise the quality of our communication.

To anyone reading this review, please know that we are a serious and honest company, passionate about helping people relocate without stress. Misunderstandings happen, but we hope this situation shows how committed we are to addressing concerns and improving.

We kindly ask you to reconsider your review, as we believe it does not accurately represent the transparency and integrity we uphold in our work.

Thank you for giving us the opportunity to clarify, and we remain available for any further questions.

Rated 5 out of 5 stars

Easy Move Europe is a reliable service

Easy Move Europe is a reliable and trustworthy service. The online personal moving service industry is full of scams, so the trustpilot page for Easy Move Europe helped me trust them.

- The communication was prompt and helpful from beginning to end.
- The driver was helpful and friendly, and communicated well.
- There was a small issue at the border but it was resolved within 10 minutes by the driver and Easy Move Europe.
- All my belongings were looked after well.
- The price was better than others I requested from the country I was moving from.

I can recommend this service.

November 25, 2024
Unprompted review
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Reply from Easy Move Europe

Thank you Patrick!

Rated 5 out of 5 stars

Exceptional service from day one

The booking process is intuitive and the dedicated service team communicated with me from day one about all my needs and questions.
The driver was beyond excellent, helping me through all the loading and unloading with the greatest care and service!
It has been a great moving experience thanks to Easy Move and its competent and service-minded drivers. Thank you!

August 23, 2024
Unprompted review
Easy Move Europe logo

Reply from Easy Move Europe

Thank you very much Nick!

Rated 5 out of 5 stars

Easy move Europe is amazing!

Easy move Europe is amazing!! The responsiveness before and during the trip was incredible. The driver was amazing as well! All on time and in good order… highly recommend!!!

June 17, 2024
Unprompted review
Easy Move Europe logo

Reply from Easy Move Europe

Thank you Natalie for the great feedback!

Rated 5 out of 5 stars

Excellent Service!

From start to finish the support was fantastic. All queries were answered promptly. The van arrived ahead of time but there was no rush to begin loading. The driver assisted with everything and was very polite. Once loaded everything was checked to be sure we were happy. The van then arrived ahead of time in Denmark and assisted with the off loading again without issue.
Every step was true to the advertisement and it was honestly a very efficient and smooth process. I highly recommend Easy Move Europe.

June 7, 2024
Unprompted review
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Reply from Easy Move Europe

Thank you for the great feedback Tadhg!

Rated 5 out of 5 stars

The time for the collection of the…

The time for the collection of the goods was early than the actual time and also the delivery was also on point. I really like their service they are very friendly and they are very good with their communication system I will recommend them very highly.

May 24, 2024
Unprompted review
Easy Move Europe logo

Reply from Easy Move Europe

Thank you for your great feedback Appiah!

Rated 5 out of 5 stars

Five stars all the way

I recently used the services of Easy Move Europe for a private relocation, and I have to say, I`m thoroughly impressed! Their van rental service was fantastic, and it made the whole process very easy. From booking to drop-off, everything was smooth and hassle-free. I`d highly recommend Easy Move Europe to anyone looking for a stress-free relocation. Five stars all the way!

October 17, 2023
Unprompted review
Easy Move Europe logo

Reply from Easy Move Europe

Thank you Diana for the great feedback!

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