Easy Panels Reviews 5,607

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 1,544 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the panels, noting their excellent appearance and ease of installation. The delivery service is frequently highlighted as exceptional, with many appreciating the promptness, clear communication, and the helpfulness of the delivery drivers. The overall ordering process is also described as straightforward and efficient. However, some people were dissatisfied with the company's own-brand adhesive, finding it not strong enough. A few customers also experienced issues with panels flaking or peeling after some time, or with color and pattern inconsistencies between panels. There were also isolated reports of delivery teams not bringing items to the correct floor and a few instances of panels arriving damaged or discolored.

What people talk about most

Product

People report positive experiences with product. Customers are generally satisfied with the quality, ease of... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praised the fast and on-time... See more

Quality

Reviewers mention positive feedback about quality. Many customers are impressed with the quality of the... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the prompt... See more

Order

Clients share positive opinions on order. Many customers praise the simple and easy ordering process, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After some research online I settled on easypanels for my purchase. I ordered some samples and was impressed with the quality. Full order of 5 panels in white ash, end caps and screws, these were de... See more

Rated 5 out of 5 stars

Bought oak acoustic panels Way cheaper than big name DIY chain Slowish delivery BUT they were delivered by the company themselves so no damaged panels which is a problem from some other suppliers w... See more

Company replied

Rated 5 out of 5 stars

I have used this company before, van is set up so all panels lay absolutely flat, trims are always packed to prevent any scratches. Delivery driver unloads for you too.

Rated 5 out of 5 stars

I ordered my panels from Easy panels, great price great selection of products, all the information is on their website regarding installation and everything you need. was kept informed of delivery. Ev... See more


Company details

  1. Bathroom Supply Store
  2. Bathroom Remodeler
  3. Decoration and Interior Design Store
  4. Do-it-Yourself Shop
  5. PVC Industry
  6. Wood and Laminate Flooring Supplier

Written by the company

Easy Panels offer an extensive selection of decorative panels designed to transform your walls, floors, and ceilings. Whether you're considering high-grade PVC panels as a functional alternative to tiles, or wood-slat acoustic panels as a decorative accent - we have something to suit every style and space.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

6K reviews

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Replied to 52% of negative reviews

Typically replies within 1 week

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Rated 2 out of 5 stars

Refund Process is a nightmare

Really disappointing experience. Asked for a refund and was told I had to pay a £35 "restocking fee" first — fine, annoying but whatever. The catch? You can only sort it by phone, and their lines are 9-5 Mon-Fri. I work full time so calling during those hours isn't realistic. Finally managed to call on a day off and was told the refund window had closed by 2 days. Spoke to a manager, same answer. Feels designed to run the clock out on people who actually have jobs. Won't be using again.

April 23, 2026
Unprompted review
Rated 5 out of 5 stars

Easy Panels Delivery service

These five stars are for Easy Panels delivery service only.
Will do a product review later.

Due other commitments I was unavailable for the first 3 deliveries. But it was easy to reschedule them with just a phone call (no bots or other useless message services).
The deliveries were undertaken by their own vehicles and staff and I was keep very accurately informed of the delivery progress, via a Google Maps type webpage.
The driver was also very helpful with offloading the items at site.

April 2, 2026
Rated 2 out of 5 stars

Very disappointed with the delivery service.

My daughter ordered panels from this company, and when they arrived, the delivery team left them on the ground floor, even though she lives on the 4th floor. These panels are over 2 meters long and not something one person can realistically carry upstairs alone.
She asked the delivery drivers for help, but they refused, saying they could lose their jobs if they assisted. That’s incredibly frustrating and not what you expect when paying for delivery.
When you order large items, you expect them to be delivered to your door, not left for you to struggle with. This felt very unprofessional and poorly handled.
There are plenty of other companies selling the same products, and after this experience, we won’t be using this one again.
Would be good to see the company take responsibility and improve their service.

April 20, 2026
Unprompted review

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