After some research online I settled on easypanels for my purchase. I ordered some samples and was impressed with the quality. Full order of 5 panels in white ash, end caps and screws, these were de... See more
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Company details
- Bathroom Supply Store
- Bathroom Remodeler
- Decoration and Interior Design Store
- Do-it-Yourself Shop
- PVC Industry
- Wood and Laminate Flooring Supplier
Written by the company
Easy Panels offer an extensive selection of decorative panels designed to transform your walls, floors, and ceilings. Whether you're considering high-grade PVC panels as a functional alternative to tiles, or wood-slat acoustic panels as a decorative accent - we have something to suit every style and space.
Contact info
Easy Panels, Robertstown Industrial Estate, Wellington Street, CF44 8HD, Aberdare, United Kingdom
- 01685 378404
- enquiries@easypanels.co.uk
- easypanels.co.uk
Replied to 52% of negative reviews
Typically replies within 1 week
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Good experience
Good and timely, delivery and when I wanted to return some things , it was well coordinated
High quality product at very…
High quality product at very reasonable. Looks great follow the instructions can't go wrong. Arrived promptly one happy customer
Order delivered on time and product was…
Order delivered on time and product was great quality.
Ordered 6 samples and after 4-5 weeks…
Ordered 6 samples and after 4-5 weeks of chasing 2 samples arrived with the smallest of pattern on which was pointless. They was even one of the samples I ordered!
Great communication and product
Great communication, delivery guys brilliant. Product stunning
Refund Process is a nightmare
Really disappointing experience. Asked for a refund and was told I had to pay a £35 "restocking fee" first — fine, annoying but whatever. The catch? You can only sort it by phone, and their lines are 9-5 Mon-Fri. I work full time so calling during those hours isn't realistic. Finally managed to call on a day off and was told the refund window had closed by 2 days. Spoke to a manager, same answer. Feels designed to run the clock out on people who actually have jobs. Won't be using again.
Great product
Great product, selected after receiving samples, easy to order and excellent delivery service
Great product and easy to use
Helpful company who were easy to…
Helpful company who were easy to contact as I needed to add to my order without paying extra delivery charges.
Well wrapped goods, delivered on time
Easy Panels Delivery service
These five stars are for Easy Panels delivery service only.
Will do a product review later.
Due other commitments I was unavailable for the first 3 deliveries. But it was easy to reschedule them with just a phone call (no bots or other useless message services).
The deliveries were undertaken by their own vehicles and staff and I was keep very accurately informed of the delivery progress, via a Google Maps type webpage.
The driver was also very helpful with offloading the items at site.
Great panels and always delivered in…
Great panels and always delivered in the time stated
Excellent quality panels at a…
Excellent quality panels at a particularly great price! They were very easy to fit by myself and I have never fitted any before.
Very disappointed with the delivery service.
My daughter ordered panels from this company, and when they arrived, the delivery team left them on the ground floor, even though she lives on the 4th floor. These panels are over 2 meters long and not something one person can realistically carry upstairs alone.
She asked the delivery drivers for help, but they refused, saying they could lose their jobs if they assisted. That’s incredibly frustrating and not what you expect when paying for delivery.
When you order large items, you expect them to be delivered to your door, not left for you to struggle with. This felt very unprofessional and poorly handled.
There are plenty of other companies selling the same products, and after this experience, we won’t be using this one again.
Would be good to see the company take responsibility and improve their service.
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