EasyPark Norge Reviews 942

TrustScore 4 out of 5

4.0

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Rated 1 out of 5 stars

I got this from their underpaid customer support after having waited for 16 days! ------------------- Thank you for your mail! Theres different facking banks in Sweden; SEB, Nord... See more

Rated 5 out of 5 stars

I have been using the service over a period of three weeks and it has been absolutely fantastIc. Easy to use and no stress thinking about having to put on enough money in advance for parking. Easy to... See more

Rated 4 out of 5 stars

I like the design and usability of the app. I also love the idea, it makes parking much much easier. The only thing I don't like, is when you want to extend active parking time. Assume talking with... See more

Rated 5 out of 5 stars

Cheeper price, no minimum parking fee. Billigere pris, ikke noe minimum parkerings pris. Enkelte automater har minimum 45 kr, men ved hjelp av appen, har jeg betalt så lite som kr 9, for kort parker... See more

Company details

  1. Parking Lot

Written by the company

Vi gjør parkering enkelt! EasyPark gjør det enklere og mer effektivt å komme fram til destinasjonen for bilister rundt om i verden. Med kun noen få trykk i EasyPark-appen kan du administrere din parkering som det passer deg – og du behøver ikke engang være i nærheten av bilen. Trekker et møte ut? Ingen bekymring – du kan forlenge parkeringen via appen. Ble du ferdig med handlingen tidligere enn forventet? Null problem – bare stopp parkeringen din tidligere. Vårt mål er å gjøre din hverdag litt enklere. Kort sagt – med EasyPark kan du bruke mer tid på deg selv, og mindre tid på parkering.


Contact info

4.0

Great

TrustScore 4 out of 5

942 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Parking Oslo

The app is not accurate when You use the map to find the correct tariff group it is often wrong and You get a bill if you have paid or not. Not good enough!!

January 25, 2017
Unprompted review
Rated 5 out of 5 stars

Esay park fantastic

Comparing to Italian system , country where I come from , it is really excellent and gives many possibilities to have a parking in secure way

October 13, 2016
Unprompted review
Rated 1 out of 5 stars
EasyPark Norge logo

Reply from EasyPark Norge

Hi Helder.

Sorry to hear you are not satisfied. We do our outmost to present our prices, and the info regarding the 15% fee are presented when you register in the app, online, and on all signs present in the parking lots. We will review this, and see if we can do better in the future.


Regards,

EasyPark.

Rated 5 out of 5 stars

Excellent Parking App

Very practical and easy to use! I am happy that I don't need to go to my car and renew the parking ticket when needed. A must have application for car owners who frequently use public parking!

May 3, 2016
Unprompted review
Rated 3 out of 5 stars

Works great, but the app can use some improvements

I used the application a couple of weeks now and there is no stress anymore if I put to less or to much in the automat. Most of the time I save a couple of kroners with this app even will you have to pay the additional fee.

While the idea of parking with the app is great, the app self can use some improvements.

The spinningwheel is quite difficult to use. I would prefer that I just could set a time.

I dont like that I have to look up each time the parkingspot on the map. Having favorites in the app would solve this.

In garages there is no internet connection. Should I pay before I drive into the garage, or can I do it a couple of minutes after I parked the car

February 5, 2016
Unprompted review
EasyPark Norge logo

Reply from EasyPark Norge

Hi, and thanks for your feedback!

It’s great to hear that you are happy with our app! I think we have some easy fixes for a few of the things you would like us to improve.

If you change the input method to digital clock, I think you will find it smoother to use. To do that, you go to Menu – Settings – Time input method and choose Digital clock.

You actually can set you own favorite areas in the app. Just go to Menu – My account – Favorite areas, and add the areas you use most.

Regarding garages with bad internet connection, we strongly recommend you to start the parking before you drive into the garage. We understand that this is not the optimal solution, but we unfortunately have little control over the internet connection. However, we are currently looking into what we can do to make this easier for our users.

I hope this helps!


Best regards, EasyPark

Rated 2 out of 5 stars

Insufficient options

The app is fast and easy to use if you want to do an individual parking for a few hours or a day.

But many people, like me, park in car parks where we need to park there all week. The car parks offer a one week ticket at a substantial discount at their terminals; the app does not offer this option. This means that I will not use the app, even though it would have been much easier. I think this is a missed revenue stream for EasyPark, and a feature that customers would want.

January 21, 2016
Unprompted review
EasyPark Norge logo

Reply from EasyPark Norge

Hi, and thanks for your feedback!

The app is set up with the same prices and discounts you would get if you pay at the terminal. This is a general rule, and if this is not what you experience where you park, we would like to take a closer look at the case. Please contact us at 23 30 88 80 or kundeservice@easypark.no with the details, and we will look at the specific parking area.

Best regards, EasyPark

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