EasyPass Preston Reviews 125

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their excellent teaching skills, patience, and supportive approach, which greatly helped in building confidence. Many people highlight the clear instructions and effective teaching methods that contributed to their success in passing tests, often on the first attempt. The overall service is frequently described as professional and highly recommended. However, some customers expressed dissatisfaction, noting that lessons could be unstructured and progress felt slow. A few reviewers mentioned that their instructors occasionally used their phones or took personal calls during lessons. These individuals also felt that the teaching focused primarily on passing the test rather than developing comprehensive driving skills for real-world scenarios.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting several instructors for their... See more

User experience

Consumers find user experiences to be positive. Many customers praise their instructors for their clear... See more

Instructions

Reviewers mention positive feedback about instructions. Many customers praise their instructors for being... See more

Service

Customers had positive experiences with service. Many reviewers praised the instructors for their supportive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I would like to sincerely thank my instructor mansoor sir.He is an excellent teacher and a very hard-working instructor. He explained every single thing clearly and made sure I understood everything.... See more

Rated 5 out of 5 stars

I just passed my driving test and I couldn’t have done it without Adam! From the very first lesson, they were patient, professional, and incredibly knowledgeable. They helped build my confidence behin... See more

Rated 5 out of 5 stars

I am very pleased to say that I was able to pass in my very first attempt. All thanks tk my instructor, Mr. Mansoor. Even in lesser time than normal, he was able to guide me properly and appropriately... See more

Rated 5 out of 5 stars

Passed on my 1st attempt thanks to Mansoor. He really paid attention to my weak areas and helped me perfect them without neglecting anything else. He adjusted his teaching methods to my learning style... See more


Company details

  1. Driving School

Written by the company

Preston based driving school with over 10 years of modern experience in driver tuition.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

125 reviews

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1-star

Replied to 50% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I passed first time with Vikesh!

After 12 years of learning to drive with countless lessons and instructors from other companies, I passed first time with Vik at EasyPass! Vik is motivating, reassuring and makes lessons fun and engaging. He always made me feel comfortable and goes above and beyond for his students. I can't thank EasyPass enough!

August 1, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend EasyPass!

I had Vikesh as my instructor and he’s amazing! He’s super patient and explained everything in detail as to why something was wrong and how to improve it. I passed in his new amazing Ioniq 5!

July 24, 2025
Unprompted review
Rated 5 out of 5 stars

I just passed my driving test and I…

I just passed my driving test and I couldn’t have done it without Adam! From the very first lesson, they were patient, professional, and incredibly knowledgeable. They helped build my confidence behind the wheel and always made sure I understood everything clearly. Their calm approach and helpful tips made a huge difference in my progress. I genuinely looked forward to each lesson, and I’m so grateful for the support throughout. Highly recommend to anyone learning to drive – thank you again!

July 18, 2025
Unprompted review
Rated 5 out of 5 stars

Mansoor Mahmood ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

Mansoor was my instructor and I passed my driving test on my first attempt 2 months ago.
He is an excellent teacher, helps you build your confidence and improve on areas you’re struggling.

Thank you Mansoor, I had a nice time learning from you.
Now that I’ve gotten a car, I still hear your voice when faced with difficult situations when driving e.g less space less speed…lol

July 1, 2025
Unprompted review
Rated 5 out of 5 stars

Mansoor mahood

Instructor was mansoor mahood, really good and fast at teaching, didn’t hold back and moved at the pace I needed to move at, passed my test within a month and 2 week. really good instructor!

July 2, 2025
Unprompted review
Rated 5 out of 5 stars

Adam lambert is my driving instructor

Adam Lambat is my driving instructor, the best thing about the experience was his attitude towards driving. He expected really high standards from myself and knew my way of learning was tough love. He adapted his way of teaching to me and I managed to pass first time with just 1 minor. Great driving instructor and recommend getting a lesson in with him whenever you can.

June 28, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Excellent Service by Instructor Adam, highly recommend as a very experienced instructor and had a lots of knowledge to how to be a good driver, Thanks for helping me to pass my test on first trial.

June 27, 2025
Unprompted review
Rated 5 out of 5 stars

Had such a great experience with…

Had such a great experience with Mansoor! He taught me every behavior and maneuver that I needed for the exam so I didn’t encounter anything unexpected. I’m so thrilled I was able to pass the first time, as I had done everything multiple times in my lessons. So thankful and would 100% recommend!

June 27, 2025
Unprompted review
Rated 3 out of 5 stars

Cheapest lessons in Preston, but you get what you pay for

I did 40 hours of lessons with EasyPass in Preston and they were okay, but lessons were unstructured and we ended up doing a lot of the same things too often (e.g. right turns, pulling up). My progress felt really slow as a result - i was doing lessons for over 6 months, 2 hours every week. Feedback was not always given, so it was hard to understand my mistakes and how to improve them. I was never offered to do any mock tests before my first driving test and was constantly told what was unlikely to come up (e.g. parallel parking) - those were things we practiced the least (they did come up, and those aspects were where I got 2 serious faults and failed). In hindsight, I wasn't very confident driving independently because my instructor constantly hovered over the dual controls and always took control of the handbrake to a point I was so not confident in knowing how to use it during my real test and my planning and awareness was poor as we didn't practice a lot of fully independent driving.

My instructor also spent half the lessons on his phone and taking personal calls over the car speaker.

They teach you how to pass a test, but not how to drive properly in the real world.

I passed my test with no minors with a different instructor after 1 week of practice- their teaching style made me realise how much I actually didn't understand how to drive prior, and if I did pass first time, I would probably be a nervous wreck on the roads.

Overall, not a terrible experience with easypass, but its a school built for those who just want to pass their test quick - not for those who really want to be confident driving in real life scenarios.

June 16, 2025
Unprompted review
EasyPass Preston logo

Reply from EasyPass Preston

Thank you for leaving a review.
We will look into your issues and we will improve our services to be able to deliver and improve service. Kind regards

Rated 1 out of 5 stars

Total scam

Total scam. Corresponded with them via WhatsApp where I repeatedly asked for over 2 hours for their business bank account details to make a block booking for driving lessons. They eventually gave me the personal bank details of some woman (not an instructor). Very vague on why there is no business account. Quick look on Companies House shows that Easy Pass was dissolved over 6 years ago. Total scam. Avoid!!!

February 18, 2025
Unprompted review
EasyPass Preston logo

Reply from EasyPass Preston

Hello Wendy, you have reviewed the wrong easypass company we are based in Preston Lanshire and we are a registered business. Please remove this post as it’s hurting our ratings.

Rated 1 out of 5 stars

Had some lessons with Neil Walker

Had some lessons with Neil Walker, terrible driving instructor, slagged students off online and then couldn’t even manage to teach anything, just wanted the money, find someone better

January 17, 2025
Unprompted review
EasyPass Preston logo

Reply from EasyPass Preston

Hello, you have reviewed the wrong EasyPass. We are based in Preston Lancashire. It is affecting our ratings. Please remove this post and I will greatly appreciate it.

Rated 1 out of 5 stars

I would give 0 stars if possible

I would give 0 stars if possible.
I booked a 2 hour session and confirmed the date and time a week in advance and sent a text message in the morning as a reminder to Tom of my address, he the sent me a message saying “ Hi Yehuda. Ive totally messed up and put you in my diary for tomorrow at 8-10!! Is that ok? Not sure why I’ve done that!!”
I called him up and he didn’t sound apologetic at all and didn’t care that I moved around work, gym, family commitments and loss of income.
The company states that a student must give a 48 hour cancellation notice, but for Tom, less then an hour isn’t enough, don’t waste ur time with this company

November 27, 2024
Unprompted review
EasyPass Preston logo

Reply from EasyPass Preston

Hi, I think you have reviewed the wrong company. Pls remove this post

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