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Company details
Written by the company
EasyPets is dé online bestemming voor hoogwaardige, eigen merkproducten speciaal voor honden en katten. Wij combineren topkwaliteit met gebruiksgemak, zodat zowel jij als je huisdier alleen het allerbeste krijgen, zonder gedoe. EasyPets doet er alles aan om om het leven van je huisdier te verbeteren en jouw leven als baasje makkelijker te maken.
Contact info
Hongkongstraat 71-73, 3047BR, Rotterdam, Netherlands
- +31 85 065 36 92
- hello@easypets.com
- easypets.com
4.6
Excellent
296 reviews
Replied to 70% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Amazing product and fast delivery
Amazing product and fast delivery. My dogs are very happy. I recommend the brand without any doubt
February 28, 2026
Unprompted review
I ordered a large delivery 3 weeks ago
I ordered a large delivery 3 weeks ago, but they have sent it twice to a pick-up point in the centre of a nearby city instead of to my house. So, as home delivery seems to be impossible, I have to somehow figure out how to retrieve it from the Bruna.
November 3, 2025
Reply from EasyPets
Hi Simon,
Thank you for your review and for taking the time to share your experience. I’m really sorry to hear that your parcel was redirected to a pick-up point twice. I completely understand how inconvenient that is, especially with such a large and heavy order.
Unfortunately, we don’t have control over the moment PostNL decides to deliver to a pick-up point instead of your home, even when home delivery is selected. This should of course not happen repeatedly, and we have filed a complaint with the carrier to address this.
If you’re unable to pick up the parcel, it will automatically be returned to us. As soon as we receive it back, we can either resend it or issue a full refund, whichever you prefer.
Again, our sincere apologies for the frustration this has caused. Thanks for bringing it to our attention.
Kind regards,
Team EasyPets
Best online shop ever!!!!
The day after the order I got it! Should I say more??? The best ever!!!
October 7, 2025
I have ordered pee pads
I have ordered pee pads, the next day arrived. Price wise was also perfect. I would buy things again. Only thing they don't have too many variety of goods.
September 8, 2025
I like their peepad
I like their peepad, I’ve bought it many times and I’m very satisfied with it
October 16, 2024
Unprompted review
Quick deliver and great products
October 9, 2024
Unprompted review
We had a very smooth and easy…
We had a very smooth and easy experience with Easy Pets - both time efficient and value for money. Very good service all round.
April 23, 2024
Unprompted review
No shipment
I do not recommend this company. I lost 50€ and did not receive a parcel or refund.
September 6, 2023
Unprompted review
Reply from EasyPets
Dear Maria,
Thank you for choosing Easypets.com for your recent order! 😊
We tried calling, but couldn't reach you. The Track and Trace shows it's delivered, but if not, we're here to fix it – either with a refund or a new package, your choice!
Check your email too, as we've sent you a message there. 📧
Best,
Easypets.com Customer Support Team 🐾
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