Easy Reserve Ltd Reviews 448

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the straightforward and quick booking process, highlighting how easy it is to find information and navigate the website. Many appreciate the prompt and helpful responses from the staff, noting their professionalism and knowledge. The overall service is frequently described as excellent, with consumers finding the user experience seamless and efficient. Some people were dissatisfied with their booking being cancelled after a few days, and one customer mentioned an issue after booking in a new location, though they noted the staff and company were very cooperative in resolving it.

What people talk about most

Booking process

Users describe positive interactions with the booking process. Many customers found the booking and payment... See more

Response time

Consumers find response times to be positive. Many reviewers highlight the prompt and quick responses to... See more

Service

Clients share positive opinions on service. Customers appreciate the responsiveness to their questions and... See more

User experience

Customers consistently note positive experiences with the user experience. Reviewers found the website very... See more

Staff

People report positive experiences with staff. Customers greatly appreciate the team's professionalism,... See more

Based on these reviews

Rated 4 out of 5 stars

Well, it is the first time I rent a house from you. I havo not seen the house

Company replied

Rated 5 out of 5 stars

So far booking went very quickly and all questions have been responded correctly and in short term. We hope the experience of the upcoming holidays will be as good!

Company replied


Company details

  1. Vacation Home Rental Agency
  2. Vacation Rental
  3. Wedding Venue

About Easy Reserve Ltd

Written by the company


Easy Reserve Limited is an online holiday rental company that publishes vacation rentals provided by large tour operators, agencies and direct homeowners.

Easy Reserve's websites are the best place to start when planning a holiday: from luxury villas with pool in popular tourist areas of Italy, to cosy apartments and vacation rentals in Greece, Croatia, Spain etc, we have it all!

Our multilanguage websites are
Easy Reserve Italy Villas Tuscany Villas Holiday Homes Provence Easy Reserve is based in Dublin, Ireland, but our multi-lingual support personnel are located internationally.

Our mission is to help people experience the local culture, history and the beauty of the location they choose for their holiday, providing them with the perfect accommodation that will suit all of their needs.

Our motto is “Easy Reserve… Great vacations made easy!”.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

448 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars
Easy Reserve Ltd logo

Reply from Easy Reserve Ltd

Hi Veronica,

Thank you so much for taking the time to leave us a review!

We're so happy to hear that you had great help and appreciated the personalised service so far.

Please do not hesitate to contact us should you need anything else throughout the entire process - from before your stay, to the holiday itself, to once you arrive home.

Best regards,
Easy Reserve

Rated 5 out of 5 stars
Easy Reserve Ltd logo

Reply from Easy Reserve Ltd

Hi Christian,

Thank you for taking the time to leave a review.

Glad to hear that you feel like we were able to walk the walk after talking the talk!

We hope you enjoy your vacation and continue to walk towards wonderful experiences with us in the future.

Best regards,
Easy Reserve

Rated 5 out of 5 stars

easy handling

offers, communication and after sale service are great, way less uncomplicated than usua

April 10, 2026
Easy Reserve Ltd logo

Reply from Easy Reserve Ltd

Hi Alexander,

Thank you for taking the time out of your day to leave us a review - we really appreciate it!

We're delighted to hear that you were happy with our service and communication.

Please do not hesitate to get in touch with our team of seasoned villa experts should you need any further support from us!

Best regards,
Easy Reserve

Rated 5 out of 5 stars

Straightforward - how it should be

The link to the portal worked fine and booking and payment was straightforward and working on the first try. How it should be, thanks!

March 23, 2026
Easy Reserve Ltd logo

Reply from Easy Reserve Ltd

Hi Johannes,

Thank you so much for taking time to leave us a review as we love to hear back from customers!

We're so glad to hear that all went well and as it should.

Please do not hesitate to get in touch should you need anything else before during or after your vacation!

Best regards,
Easy Reserve

Rated 5 out of 5 stars

The booking process was completely…

The booking process was completely straightforward. No issues.

March 15, 2026
Easy Reserve Ltd logo

Reply from Easy Reserve Ltd

Hi Stan,

Thanks for taking the time out of your day to leave us a review - we love to hear back from customers!

We're really happy to hear that you had a good experience booking with us and found it to be straightforward.

Please do not hesitate to get in touch with our team should you need anything else before, during, or after your vacation.

Best regards,
Easy Reserve

Rated 4 out of 5 stars

good choice of villa

good choice of villa
web site easy to use

March 12, 2026
Easy Reserve Ltd logo

Reply from Easy Reserve Ltd

Hi Patrick,

Thank you so much for taking the time to leave a review - we really appreciate it!

We're glad you had a good experience booking with us and that you were happy with the choice of villas.

Please do not hesitate to contact us should you need anything else at all. Perhaps, if you have as good an experience with your stay, you might come back and give us that fifth star 😉

Best regards,
Easy Reserve

Rated 5 out of 5 stars

yes it was good

March 8, 2026
Easy Reserve Ltd logo

Reply from Easy Reserve Ltd

Hi Thomas,

Thanks for taking the time out of your day to leave us a review - we really appreciate it!

We're glad to hear that your experience of booking with us was a good one.

Please be sure to reach out to our team if you need anything else at all!

Best regards,
Easy Reserve

Rated 5 out of 5 stars

Easy booking process

Easy to book with 🤩

March 7, 2026
Easy Reserve Ltd logo

Reply from Easy Reserve Ltd

Hi Alison,

Thank you so much for taking the time to leave us a review - we love to hear back from our customers!

We're so glad to learn that you found the booking process easy and that you were happy with it.

Please do not hesitate to get in touch should you need anything else before, during, or after your vacation.

Best regards,
Easy Reserve

Rated 5 out of 5 stars

Easy booking

Simple booking and prompt response to questions.

February 15, 2026
Easy Reserve Ltd logo

Reply from Easy Reserve Ltd

Hi Gina,

Thank you so much for taking the time to leave us a review - we love to hear back from customers!

We're also delighted to hear that you found the booking process simple and that our team were able to answer your questions swiftly.

Please let us know if you need anything else before, during, or after your vacation and we hope you have a wonderful trip!

Best regards,
Easy Reserve

Rated 5 out of 5 stars

Great Customer Service

Good Communication/Good Customer Service

January 27, 2026
Easy Reserve Ltd logo

Reply from Easy Reserve Ltd

Hi Torsten,

Thank you for taking the time out of your day to leave us a review!

We are so glad to hear that you had a good experience booking with us and that you were happy with the customer service.

Please do not hesitate to get in touch should you need anything else from us before, during, or after your vacation!

Best regards,
Easy Reserve

Rated 5 out of 5 stars

So far booking went very quickly and…

So far booking went very quickly and all questions have been responded correctly and in short term. We hope the experience of the upcoming holidays will be as good!

January 26, 2026
Easy Reserve Ltd logo

Reply from Easy Reserve Ltd

Hi Ingrid,

Thanks for taking the time out of your day to leave us a review, we really appreciate it!

We're very happy to hear that everything has gone smoothly for you thus far and that our team has been helpful. We also hope that your vacation goes as smoothly.

Do not hesitate to get in touch with us should you need anything else before, during, or after your trip.

Best regards,
Easy Reserve

Rated 3 out of 5 stars

My booking got cancelled

my booking was cancelled after a few days. we had also looked at other apartments, which had in the meantime been rented by others.

I am aware that mistakes can happen, but unfortunately it had major consequences our my family

January 25, 2026
Easy Reserve Ltd logo

Reply from Easy Reserve Ltd

Hi Jens,

We are so sorry to hear that you were let down like this. We always do our best to ensure that our guests can book the property that they were interested in.

As you can see from our other reviews, disappointments like this happen very rarely. It is unfortunate that the other options our team provided didn't suit you.

We are sorry for the inconvenience but we wish you luck in finding your rental this summer. Perhaps, in the future you might let us prove that this was a fluke and help you find a perfect villa.

Best regards,
Easy Reserve

Rated 5 out of 5 stars

I’ve just used Easy Reserve to book an…

I’ve just used Easy Reserve to book an apartment in Italy, and it was very Easy to do & a good price.

January 17, 2026
Easy Reserve Ltd logo

Reply from Easy Reserve Ltd

Hi Stephen,

Thank you so much for taking the time to leave a review - we love to hear back from our customers!

We're so glad to hear you had a positive booking experience and that you were able to find an apartment you like at a good price.

Please get in touch if you need anything else from us before, during, or after your vacation!

Best regards,
Easy Reserve

Rated 5 out of 5 stars

They were quick to respond to all my…

They were quick to respond to all my inquiries and made the reservation process easy.

January 20, 2026
Easy Reserve Ltd logo

Reply from Easy Reserve Ltd

Hi Sharon,

Thank you so much for taking the time to leave us a review - we love to hear from our customers!

We're so glad to hear that you found our team quick to respond and the booking process easy.

Please be sure to get in touch if you need help with anything else before, during, or after your vacation.

Best regards,
Easy Reserve

Rated 4 out of 5 stars

Quick response

Quick response, good communication.

January 13, 2026
Easy Reserve Ltd logo

Reply from Easy Reserve Ltd

Hi Anders,

Thank you so much for taking the time to leave a review - we love to hear back from our customers!

We're also glad to hear that you found our team to be quick to respond and good communicators.

Please do not hesitate to reach out should you need anything at all before, during, or after your vacation. And, maybe, if you find the vacation itself as easy and enjoyable, you might come back and give us that fifth star 😉

Best regards,
Easy Reserve

Rated 5 out of 5 stars

Quick response

They quickly answered my questions and explained the process of payment for the villa.

January 8, 2026
Easy Reserve Ltd logo

Reply from Easy Reserve Ltd

Hi Franco and Pamela,

Thank you for taking the time to leave us a review!

We're glad to hear that you had your questions answered quickly and that our team guided you through the payment process well.

Please be sure to get in touch should you need anything else at all from us in the future!

Best regards,
Easy Reserve

Rated 5 out of 5 stars

Lovely lady on the phone

Lovely lady on the phone, Lucy I think her name was.

January 6, 2026
Easy Reserve Ltd logo

Reply from Easy Reserve Ltd

Hi Andrew,

Thanks for taking the time out of your day to leave us a review as we love to hear back from our customers.

We're very pleased to hear that you had a good experience and that Lucy, in particular, was able to help you.

Please do not hesitate to get in touch should you need anything else in the future!

Best regards,
Easy Reserve

Rated 5 out of 5 stars

Really friendly

Really friendly, prompt responses and attention to detail.

December 29, 2025
Easy Reserve Ltd logo

Reply from Easy Reserve Ltd

Hi Matthew,

Thank you for taking the time to leave us a review, we really appreciate it.

We're so happy to hear that you found our team friendly and prompt and that they offered a particular attention to detail - it's what we always aim for!

Please let us know if you need anything else at all or if we can help you in any way going forward!

Best regards,
Easy Reserve

Rated 5 out of 5 stars

The communication was excellent

The communication was excellent . I was impressed with the quick response time ! I double checked your legitimacy and everything seems great! I look forward to a continued good experience!

January 1, 2026
Easy Reserve Ltd logo

Reply from Easy Reserve Ltd

Hi Cher,

Thank you so much for taking the time to leave us a review.

We are delighted to hear that you found our team to be responsive and that you have had a good experience booking with us so far.

Please do not hesitate to reach out if you need anything at all before, during, or after your vacation!

Best regards,
Easy Reserve

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