It's quite simple why I'm giving Chefly 5 stars! Chefly do exactly what they say they will - they deliver really good food - and you always have plenty of choice. The prices are very reasonable a... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I've been using Chefly for more than 2 years now and absolutely love it! I found them on deliveroo. I decided to subscribe to their meals when I got a first baby and so I wanted to save time. Being... See more
I opted for the 5 day juice cleanse, since having a baby a few months ago Iv felt bloated, sluggish and my skin felt dull. I was honestly dreading it but the 5 different juices throughout the day k... See more
Company replied
Been using KBK for a couple of weeks now and really impressed by them. Tried a few others companies doing similar things and KBK are the best I've found so far. Don't rely on additives, good quality f... See more
Company replied
Company details
Written by the company
Chef prepared meals delivered to your door
Contact info
Unit 17, SE24 0HG, London, United Kingdom
- food@eatchefly.com
- eatchefly.com
Replied to 25% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The best of all meal delivery services I’ve tried
I have tried A LOT of different meal delivery companies and this is the ONE that I keep coming back to. Great value for money, the food tastes amazing, fresh. I like that they keep it simple but delicious. Absolutely recommend!
Healthy and yummy
Healthy and yummy.
I hope to see more gluten-free Asian options. I crave Chinese foods but most of them contain gluten.
I have had my first delivery of Chefly…
I have had my first delivery of Chefly meals and I was impressed with the packaging and efficient service from DPD. The first meal eaten last night was delicious. I am looking forward to the rest!
Highly recommended so far!
Superb
I received my meals two days ago and tried two meals so far. I am so happy with my order. The meals I tried were nutritious, delicious and their portion were perfect for me. This is exactly what I needed - a healthy meal that includes the right nutrients and calories while being healthy and delicious. Thank you and the entire Chefly team for a superb meal service.
I have to also applaud you for the smart packaging. I loved the fact that all meals were airtight.
I look forward to trying the rest of your meals and continuing as your customer.
KBK, what a lost.
I'm so saddened to find that KBK has ceased trading, what a lost, your food was exceptional, please came back.
Completely scammed!!!
I paid £325 up front for a monthly subscription (2 meals per day) and after not getting anything delivered I found out that they stopped trading a few days later without ANY notice!!!!! I have been completely scammed. Does anyone know if there is a way to get the money back when the company status says 'Dissolved'?
BUST
Paid for the first week only to find the company went under few days later. No notice. Money gone.
Paid for 1 month in advance
Paid for 1 month in advance, 2 weeks meals received now gone bust, kiss goodbye to your money.
the meals were nice and fresh but frankly repetative just same set up with different legumes. I had already cancelled next month thankfully.
Disappointed like others to find out…
Disappointed like others to find out KBK have gone out of business and having a payment taken only a few days prior; could well be that history is repeating itself here??? Immediate course of action should be to cancel recurring payments coming out of your bank account or off your CC and dispute the payment via your bank. Sad way to treat good customers..
Ceased trading and took everyones money in the process
Used them for the firdt time ever and paid a month up fron for £325 only for them to stop trading a few days later so no I'm left with no food for the month nor the money to buy any food now. Feels like I've just been completely scammed.
Scammed and never given notice
Like so many other customers, charged on Tuesday 6th and saw no delivery today. I looked at their website to see an announcement they stopped trading the day the money went out of my account. C&&s.
Absolutely recommend!
Great healthy meals delivered right to your door, what's not to love? Their customer service team is super responsive as well if you need to make changes or skip a delivery. I recommend KBK to my friends.
Stopped trading & exit scammed
Stopped trading & exit scammed all of their customers, including me. All the doing of Gary Nixon & Colin Holliday, who performed a hostile takeover of the company, accrued massive fraudulent debt (that they made money on) and then jumped ship before dirt hit the fan. Onto the next victim!
Birthday Bod.... to being robbed
My birthday is next week and I wanted the extra help with getting lean. I've been so pleased with the food portions, flavors, and desserts. Every week it was a different menu, and everything came on time and packaged properly. I will definitely be using KBK in the future.
Update: After submitting my review, I read other reviews of the company and realized they ceased trading as a company as of Sept 6th. I cancelled my subscription on Aug 29th for my last meal to be delivered on Sept 4th. I checked my account and I was charged again on Sept 6th for a full weeks worth of meals. I want my refund immediately. This is unethical.
KBK ceased Trading
Took payment on Sept 1 2022, due delivery yesterday but did not arrive. Meals were excellent and charged for accordingly, looks like something untoward. Have seen numerous postings about the directors, none of which was positive. I am sure this service will return again under a different brand name. £90.00 out of pocket!!
Gone bust 09 22.
Absolutely shocking and below any…
Absolutely shocking and below any trading and ethical standards. £100 taken on 3/9/2022 and 6/9/2022, information about insolvency displayed on your website !
I rarely write reviews but after having…
I rarely write reviews but after having tried their service and food i felt fair give them 5 stars minimum. Starting from the delivery which has been made via dpd electric so very eco-friendly with also an exact window time.
The food is simply tasteful and amazingly cooked. I enjoyed the variety of the menu and for those like me who have no much time for cooking this is the perfect compromise with an eye for your diet being healthy but tasty.
Very well done, you have made a client 150% satisfied.
Tip: if possible, heat the food in the owen, it will preserve all its greatness and consistency.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








