Beware the hidden costs
Beware the hidden costs. I recently signed up for this app & it’s offers of discounted prices at selected hospitality venues. I found with my first (and only purchase) a variation in the bill the venue gave me to the one EatClub claimed on my credit card (higher $$ for EatClub) My attempts to then get customer service proved to be a long process with multi phone calls & emails. I finally had a representative reply (admitting there was a large number of correspondence which indicates I’m not the only person affected)
It turns out that if there are ‘in house promotions’ such as Happy Hour prices, EatClub ignores those & will go to the full price of the drink. Also be aware that you will pay a surcharge on your ‘EatClub’ credit card & then you will pay a surcharge for booking with EatClub to cover their costs. To add intro injury you may get an email claiming you didn’t turn up for your booking which happened to me, and therefore you will be charged $6 on your credit card. When I questioned this I was informed that there was a tech problem. By now the great savings are minimal and you are questioning whether all this stress and exposure to an app that obviously has problems is worth the trouble.







