You damn scammers You tried to take away my money without sending the goods, but I won in the end. I paid in January, but I didn't send the product, I answered the protest and acted as if I was g... See more
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I ordered a Kitchen robot BOSCH for 200€ supposedly NEW. When using it for the first time, the robot was grinding some vegetables, and fumes started coming out of the engine!! I had to unplug it i... See more
We ordered a bike more than month ago and we didn't receive anything. Also we didn't receive any response after asking about our order, delivery date...etc.so we had to cancel our payment through our... See more
Item I paid for, I assume, became unavailable as I received refund. There was no information to what has happened - I've just received refund. Misinformation on the website as item was shown as availa... See more
Company details
Written by the company
Discover a world of innovation and technology at Eazyro. Explore a vast selection of Domestic Appliances, AV & Photo equipment, Computer & Peripherals, Telecom solutions, and cutting-edge Media products. Elevate your digital experience with our premium offerings. Shop now for top-quality tech solutions.
Contact info
5 rue chateau d'eau, 3364, Leudelange, Luxembourg
- +352691304131
- info@eazyro.com
- eazyro.com
1.5
Bad
56 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Refunded without telling the reasons
May 2, 2022
Did not deliver an item "in stock"…
Did not deliver an item "in stock" within 3 weeks. Trying to cancel order.
Support said I would receive "monday", but that is 5 days ago ... lying or incompetent?
April 1, 2022
Unprompted review
I have not received the item I ordered…
I have not received the item I ordered 4-weeks ago.
No tracking information provided. Can only check status of order by signing up with an account
March 20, 2022
Horrible experience
Horrible experience. Product not in stock and they never notified me. When I requested status I was told they didn't have the products. Have reached out 3 times asking about status of refund and they have no replied! DO NOT BUY FROM THESE CROOKS!!!!!
UPDATE
It gets even worst folks - STILL NO REFUND!!! STAY AWAY from these guys!!! Will be contacting the Better Business Bureau.
March 14, 2022
Unprompted review
Very good selection of products
Very good selection of products, excelent quality, i do recomand
February 18, 2022
Unprompted review
Horrible shop. Don't buy from here
Terrible customer service. They didn't reply for like a week or so and when they replied it didn't make sense at all. When I bought the product no shipping info was sent. Literally nothing was sent. They just took my money. Never buy from this horrible shop.
January 30, 2022
Unprompted review
We ordered a bike more than month ago…
We ordered a bike more than month ago and we didn't receive anything. Also we didn't receive any response after asking about our order, delivery date...etc.so we had to cancel our payment through our bank credit card to get our money back..no product, no communication and if we wouldn't have been so lucky to use a credit card no refund either.. one of the worse experiences online ever..
January 29, 2022
After I made the purchase I had not…..
After I made the purchase I had not received any shipping information. I tried to contact the seller several times but no answer, so I had to open the paypal case. Beware of this online shop!!
January 19, 2022
Received refund without any explanation
Item I paid for, I assume, became unavailable as I received refund. There was no information to what has happened - I've just received refund. Misinformation on the website as item was shown as available. Either way there should be some sort of information shared. Two stars instead of one at least for returning money without issues.
November 19, 2021
They sent me wrong tracking id but it…
They sent me wrong tracking id but it came in the mail 10 days later anyway.
November 10, 2021
Wrong items sent
4 incorrect items sent. Some email issues, but once solved the supplier moved fast to deal with this and arrange a refund. Good service.
August 6, 2021
Placed an urgent order with this…
Placed an urgent order with this company. They were extremely helpful in fulfilling my order and their communications were excellent. I would recommend this supplier.
August 6, 2021
Unprompted review
Strong delay and poor customer service
I’ve ordee a scooter for mu daughter birthday on June 24th. Before finalising it I’ve contacted the company live chat to be sure regarding delivery time. They wrote me 2-3 day delivery max. 9 days have passed and still they have to start the delivery process from their warehouse. Very disappointing service. No one is answering to the chat anymore. Only a phone call after one week telling me they have to start the delivery yest
July 3, 2021
Unprompted review
Reply from Eazyro Sarl-S
Hello, we are really sorry for the experience, the supply chain has been disrupted badly and all the product we've been promised that will be delivered on a certain date, were delayed. We do hope though, that you will give us another chance to make up for the delay. Thank you, Eazyro customer service team.
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