Fantastic service. EB IT Support LTD very quickly established the root cause of the problem with my Laptop. Luckily it was fixable. EB IT Support Ltd. Fully tested and serviced my laptop bef... See more
Company replied
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Review summary
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The support received from EB IT Support is amazing!!! I needed two portable appliances testing for my cleaning business and within 24 hours it was done. Good competitive prices and fantastic service... See more
Company replied
I recently had my computer upgraded by this service, and I’m extremely satisfied with the results. The team was professional, efficient, and delivered top-notch quality. Highly recommend them
Company replied
prompt, efficient, problem traced, repaired. serviced and further faults located with a quotation produced the same day. super service from a local business.
Company replied
Company details
- Computer Support and Service Company
- also in
- Computer Repair Service
- Telecommunications Service Provider
- Web Hosting Company
- Website Designer
Written by the company
At EB IT Support LTD we offer a wide range of service that help you with what ever issue you may be facing. From telecoms, to hardware repairs and website development. Our Support Desk support team are available Monday to Friday 9am to 5:00pm. Why not give our support desk a message to see how we can help you? support@eb-it.uk | 01205 627240. Our Support team can support you with broken screens, hinge issues, hardware replacements and upgrades, blue screens of death, error messages.
Contact info
EB IT Support, PE21 7TW, Boston, United Kingdom
- 01205 627240
- support@eb-it.uk
- eb-it.uk
4.8
Excellent
132 reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from EB IT Support LTD
Thank you for your kind words! I really appreciate the encouragement and will keep doing my best to provide great support.
Ed is very helpful and understanding…
Ed is very helpful and understanding and polite and his costs are very reasonable. I am looking forward to my journey going forward with him. He gets back to you very quick if you need his support, I would defiantly recommend him if you are setting up and need IT support initially and going forward.
July 22, 2025
Unprompted review
Reply from EB IT Support LTD
Wow, thank you for your incredibly kind words! I'm so glad I could help and that you're happy with the service.
The feeling is mutual—I'm very much looking forward to working with you and supporting you on your journey ahead. I always aim to provide quick, clear, and reasonably priced support, so your feedback is very encouraging.
Your recommendation is the highest compliment I could ask for. Thank you again!
Great service
Very quick, knowledgeable and good value for money. He came out to the house too. Great service.
July 8, 2025
Reply from EB IT Support LTD
Thank you so much for the wonderful 5-star review (★★★★★)! We are thrilled to hear that you found our service to be quick, knowledgeable, and good value for money.
Providing convenient on-site support is a cornerstone of our business, so we're very glad we could come directly to you. We truly appreciate you taking the time to share your positive experience.
Eddie is prompt
Eddie is prompt, helpful and not patronising. He will explain things as he goes along.
June 26, 2025
Reply from EB IT Support LTD
Thank you so much for your kind words. I'm especially happy to hear you say that I'm "not patronising" – that's very important to me. I always think it's best when you understand what's happening with your own devices, so I'm glad you found the explanations helpful. Thank you again for the 5-star review!
HP printer.
Excellent and prompt service.
Eddie was very polite and professional and the problem with my printer was fixed in no time. Would recommend. Wouldn't hesitate to call again.
May 20, 2025
Reply from EB IT Support LTD
Hi David,
Thank you so much for your kind words! I'm glad I could help get your printer up and running again. It was a pleasure assisting you, and I truly appreciate the recommendation. Don’t hesitate to get in touch if you ever need support in the future!
— Eddie, EB IT UK
Reply from EB IT Support LTD
Hi Dia,
Thank you very much! I really appreciate your kind words and am glad you were happy with the service. Always here if you need anything in the future!
— Eddie, EB IT UK
Our tech expert
Our tech expert, Eddie, arrived exactly on time. He was very helpful, courteous throughout his visit, offered to answer anything and every question we might have. Very pleased with the service.
May 9, 2025
Reply from EB IT Support LTD
Thank you so much for your kind words! We're thrilled to hear that Eddie provided such a helpful and courteous service. Punctuality and professionalism are values we take seriously, and it's great to know he met your expectations. If you ever need any further assistance, we're always here to help!
Fast reliable service excellent…
Fast reliable service excellent communication and very fairly priced,well done EB IT would highly recommend
April 22, 2025
Reply from EB IT Support LTD
Thank you so much for the fantastic feedback!
We’re really pleased you found our service fast, reliable, and fairly priced – that’s exactly what we aim for.
Your recommendation means a lot, and we’re always here if you need us again.
– Eddie
EB IT Support LTD
Eddy knows his tech inside and out.
Eddy showed me stuff I didn't know existed on my laptop - all tech related of course!
He also took my newly acquired machine back to factory settings and then installed everything I needed onto it. Efficient, friendly and trustworthy for sure. If I need to know anything he is always the chap I call.
April 17, 2025
Reply from EB IT Support LTD
Thank you so much for the kind words! I'm really glad I could help you get the most out of your new laptop and show you a few new tech tricks along the way. It's always a pleasure to assist, and I'm just a call away whenever you need anything. Thanks again for your trust and support!
Excellent highly recommended
Eddie was very kind, helpful and efficient I highly recommend this company
April 10, 2025
Reply from EB IT Support LTD
Thank you so much for sharing your positive experience with Eddie and for recommending our company! We’re delighted to hear that Eddie made such a great impression with his kindness, efficiency, and helpfulness.
Thanks again for your support!
Very helpful service would use again if…
Very helpful service would use again if needed thankyou Eddie
April 8, 2025
Reply from EB IT Support LTD
Hi Christine,
Thank you for your review. If you have any further questions or need any help please contact us on: 01205 627240 or email support@eb-it.uk
Great Service
March 13, 2025
Reply from EB IT Support LTD
Thank you for your review. If you have any further questions or need any help please contact us on: 01205 627240 or email support@eb-it.uk
Great service …
The service Eddie provided was excellent. He was on time, knowledgeable and fixed my laptop in no time at all. He is extremely fair priced and l would definitely recommend him. He came to my home which was good as l wasn't happy leaving my laptop with someone as it has lots of personal stuff on it. If you're having problems with your tech stuff, definitely give Eddie a call.
March 10, 2025
Reply from EB IT Support LTD
Hi Deborah,
Thank you so much for your kind words! I'm really glad I could help with your laptop and that you were happy with the service. I understand how important it is to feel comfortable when dealing with personal tech, so I always aim to provide a trustworthy and convenient service. If you ever need any more IT support in the future, don't hesitate to reach out. Thanks again for your recommendation – it really means a lot! 😊
Best regards,
Eddie – EB IT Support LTD
Absolutely brilliant honest service
Absolutely brilliant honest service . Many thanks . 🙏
March 4, 2025
Reply from EB IT Support LTD
Hi Hugh,
Thank you so much! I really appreciate your kind words and support. I'm always happy to help, and if you ever need anything in the future, don’t hesitate to reach out. Thanks again! 🙌
Best regards,
Eddie – EB IT Support LTD
Great experience
Ed was great and knew exactly what he was doing.
He explained to me the best way of proceeding and then got on and did it.
I have had no problems since
February 3, 2025
Reply from EB IT Support LTD
Hi Fowler,
Thank you for your feedback! I'm really glad I could help and that everything has been running smoothly since. I always aim to provide clear advice and effective solutions, so it’s great to hear you had a positive experience. If you ever need any more IT support, feel free to reach out!
Best regards,
Eddie – EB IT Support LTD
Absolutely phenomenal service
I have been a customer of Eddie's for many months now, and each visit he has been nothing short of wonderful, respectful, and knowledgeable about everything to do with computers and technology. He is extremely helpful and such a pleasure to converse with. For him, nothing seems too much or too large of a job and his constant positivity is so refreshing. An absolutely lovely man and I would highly recommend his services.
February 18, 2025
Reply from EB IT Support LTD
Hi Summer,
Wow, thank you so much for your kind words! It truly means a lot to hear such positive feedback. I always strive to provide the best service possible, and it's great to know that my help has made a difference. It’s always a pleasure to assist, and I really appreciate your continued trust and support. If you ever need anything, I’m just a call away!
Best regards,
Eddie – EB IT Support LTD
Star man
I do appreciate such personal, efficient and effective service. Such consideration and good manners are an increasingly rare commodity these days.
January 24, 2025
Unprompted review
Reply from EB IT Support LTD
Hi Graham,
Thank you so much, Graham! I truly appreciate your kind words. Providing a personal and efficient service is something I take pride in, and it’s great to hear that it made a difference for you. Good manners and consideration should never go out of style! If you ever need anything, don’t hesitate to reach out.
Best regards,
Eddie – EB IT Support LTD
Simple payment arrangements
January 28, 2025
Reply from EB IT Support LTD
Hi Keith,
Thank you! I’m glad you found the payment process straightforward. I always aim to make things as simple and hassle-free as possible. If you ever need any further assistance, feel free to reach out!
Best regards,
Eddie – EB IT Support LTD
Eddie has repaired my laptop on a…
Eddie has repaired and updated my laptop on a number of occasions, he is always reliable and gives such a brilliant service. Nothing is any trouble, Eddie explains what he's doing in layman's terms making it far more understandable for someone like myself who is not really savvy on some things. He is patient and friendly and I would most certainly recommend his services, I would not use anyone else. A very knowledgeable and intelligent young man who I have learnt many useful tips from.
January 23, 2025
Unprompted review
Reply from EB IT Support LTD
Hi Susan,
Thank you so much for your wonderful feedback! I'm really glad I could help and make everything easy to understand. I always strive to provide a reliable and friendly service, so it’s great to hear that you’ve had a positive experience. Your recommendation truly means a lot, and I’m always happy to share useful tips along the way! If you ever need any more assistance, I’m just a call away.
Best regards,
Eddie – EB IT Support LTD
This Man goes beyond a nice human being he knows his Jjob and he treats me with being a honest trust worthy and last but not least I can not put into words the high esteem I have for him Thank you
this Company know their job Thank you Eddie for all your support when I mess up my computer I do not Know this Young man personally but his vibes are Honest and Lovely I think this young man will be and is successful in life And that is all I can say I am not tec minded and he as put my lap top right again on more than one occasion latest this last week
December 13, 2024
Reply from EB IT Support LTD
Hi Chrstine,
Wow, thank you so much for your incredibly kind words! It truly means a lot to hear such heartfelt feedback. I always strive to provide honest, trustworthy, and reliable service, so it’s wonderful to know that it’s appreciated. I'm always happy to help, and if you ever need any more support, you know where to find me! Thanks again for your trust and support—it really does mean the world.
Best regards,
Eddie – EB IT Support LTD
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