OE replacement for my 2017 Leon FR ST. Plain disc and standard pads. Very much improved initial bite followed by a linear and superior bite thereafter. Thoroughly recommend these over other afterma... See more
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About EBC Brakes Direct
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Fast and Free Shipping
Free next day deliver on most orders
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Replied to 92% of negative reviews
Typically replies within 24 hours
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Poor Service
The company's own website information is incorrect regarding brake lines for the bike i was ordering for.
It took several phone calls 2 weeks plus to get the refund sorted.
Most unprofessional.

Reply from EBC Brakes Direct
Let down by courier took over a week to…
Let down by courier took over a week to turn up

Reply from EBC Brakes Direct

Reply from EBC Brakes Direct
Outstanding Build Quality and Incredible Brake Feel
I recently purchased the EBC BSD930 discs and DP81517RPX pads for my 2017 Volkswagen Polo GTI 6C, and I couldn’t be more satisfied.
The components fit perfectly on my car, and the build quality is absolutely impressive:
the machining, coating, and overall finish show real attention to detail. After the bedding-in process, braking performance became absolutely incredible.
These components fully meet the specifications and expectations set by EBC. Highly recommended for anyone looking for high-quality parts with perfect fitment and exceptional craftsmanship.

Reply from EBC Brakes Direct
New break discs
The discs came on time and look great on the bike,they were also a very good price.

Reply from EBC Brakes Direct

Reply from EBC Brakes Direct
poor communication
Let me order parts online, pay for them then not hear back. After not hearing anything for a week, I asked for an ETA and was told the items were cancelled and they couldn't supply them. I have now purchased elsewhere.

Reply from EBC Brakes Direct
Great products and service
I have used EBC discs and pads for many years and always found them to be good quality and they perform well. Sure you can find cheaper brands but not with the same quality. Delivery is usually next day and free with my orders. I will continue to use them!

Reply from EBC Brakes Direct
Great product but watch the fitting!
concise web page with plenty of options.
easy to order. quick dispatch and delivery.
well packed and quality items.
HOWEVER, hub centre a little small and disc wld not sit squarely on the hub with a little run out being the clue that all was not right. i fabricated a step nut and managed to impact drive the disc onto the hub. i hope i dont have to replace the disc anytime soon.
would still recommend these to anyone.

Reply from EBC Brakes Direct

Reply from EBC Brakes Direct

Reply from EBC Brakes Direct
Absolutely perfect fit and bite well.
I have Greenstuff on both my Shogun and Mk2 Golf.
A great OEM+ option and the initial bite is very confidence inducing . Deals with both the very light Golf and very heavy Shogun equally well.
Look great too :)

Reply from EBC Brakes Direct
Very happy with brakes appear to be…
Very happy with brakes appear to be working well, quick delivery and at competitive price.

Reply from EBC Brakes Direct
Ordering was quick and easy
Ordering was quick and easy, easy to navigate the website and find the exact Discs and Pads, Quick and secure delivery, quality products at the right price point.

Reply from EBC Brakes Direct
Web site not too helpful
Web site not too helpful, unlike staff and representatives at Goodwood. Delivery company advised delivery time as end of day then turned up a lunch time so I had a four mile round trip to pick up parcel. It is fortunate that I have transport and can carry a relatively heavy parcel. I am more than happy with the quality of the product ,but getting hold of it more than a little problematic .

Reply from EBC Brakes Direct
First attempt at clutch replacement
First attempt at clutch replacement. Perfect product. Great price. Speedy delivery..
Used in anger last weekend - worked perfectly!

Reply from EBC Brakes Direct
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