EBLOfficial Reviews 117

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 47 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their quality, usefulness, and versatility. Many appreciate the high energy density, durability, and reliability of the batteries, noting that they last a long time and recharge quickly. The delivery service is also frequently commended for being fast, efficient, and well-packaged, with products arriving as described and in perfect condition. However, some customers experienced issues with products not charging fully or not lasting as long as expected. A few people also reported receiving products with a lower amperage rating than advertised, and there were isolated incidents of packages not arriving or products powering off unexpectedly.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers praise the batteries for their high energy... See more

Quality

Reviewers highlight positive aspects of quality. Customers are satisfied with the product, noting that... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the fast shipping, with some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been using EBL rechargeable AAA batteries for more than 4 years. It's quality vs price is what I am expecting. The only drawback is shelf life being short due to the internal inverter. Latel... See more

Rated 5 out of 5 stars

I purchased several types of batteries on this order. I had one Li-ion battery that would not charge. I contacted support and are replacing it. Support was worked with me on this issue and agreed it n... See more

Rated 5 out of 5 stars

I've been an EBL customer for a long time, but this was the first time I purchased directly from their website. I'm happy to report the experience was pleasant and efficient. Much like Amazon Prime, s... See more

Rated 5 out of 5 stars

I ordered a Dyson battery for an old stick vacuum that had stopped working and this company came up when I searched for a replacement. I was pleasantly surprised at the high level of customer service... See more


Company details

  1. Battery Store
  2. Battery Manufacturer
  3. Power Station

Written by the company

EBL specializes in AA, AAA, C, D, 9V, and 18650 batteries and chargers, committed to delivering an eco-friendly, efficient, and intelligent energy experience for everyday use.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

117 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Could not access their customer service…

Could not access their customer service to complain about their NTN7143 battery that heats up to damaging levels. Tried 2 different Motorola chargers with same result on both.

July 11, 2024
Unprompted review
EBLOfficial logo

Reply from EBLOfficial

Hello, I apologize for the delayed response and for the inconvenience you're experiencing with the NTN7143 battery.

To assist you further, please send your order details along with a description of the issue to our customer support team at support@eblofficial.com. They will be able to address your concerns and provide the necessary assistance.

Thank you for your understanding, and we look forward to resolving this matter for you.

Rated 1 out of 5 stars

No responsibility

As a wholesaler, we place large orders via Echo from EBL and Grecell and have already purchased several thousand euros from this party. There is currently a delivery where 2 power stations are missing and this has been going on for weeks. We do not receive updates and they take no responsibility for their episodes. Very unfortunate and not entirely confident in the business relationship.

June 28, 2024
Unprompted review
Rated 1 out of 5 stars

Absolutely garbage

Absolutely garbage. Dosent last long at all. I have cough on video while charging one of the batteries bursted...crap crap crap...

May 12, 2024
Unprompted review
EBLOfficial logo

Reply from EBLOfficial

Thank you for sharing your experience with us. We sincerely apologize for the issues you experienced.

To better understand the situation, please contact our customer service team directly with your order details and a video of the incident. We would like to arrange a replacement or full refund and investigate the cause of the issue to prevent it from happening again.

Rated 2 out of 5 stars

Not sure this company is trustworthy.

Their products may be ok but customer service is lacking. I also left a review for a product that wasn’t 5 stars and they never posted it. I wouldn’t trust the reviews on their site because of this.

August 2, 2022
Unprompted review
EBLOfficial logo

Reply from EBLOfficial

Hi dear, we apologize for any inconvenience caused and thanks a million for your support.❤ Actually, we appreciate all reviews no matter 5 stars or negative reviews, reviews are a chance for us to listen to our customers.❤ Our customer service also sent an email to you, if you don't mind, you could check the email at your convenience.❤
Hope u have a nice day!

Rated 5 out of 5 stars

Great products

Absolutely love my batteries and flashlight. Long lasting and rechargeable makes saving money easy. A definite must have for every home. Great for all your everyday needs. Super easy online ordering.

April 14, 2022
Unprompted review
Rated 5 out of 5 stars

I have a few of them

I have a few of them. The chargers and
batteries are life savers and I truly
appreciate how fast they charge and haven't
had any problems whatsoever yet. EBL has a
top notch customer service.

April 6, 2022
Unprompted review
Rated 5 out of 5 stars

A Guarantee brand you can trust

I have received EBL Batteries a couple different times now as a gift from Powerrextra and their other groups that they have and I am apart of I have been with them for a couple of years now and I love the gifts they send as well as their wide variety of merchandise they offer to sell! I am still using the same batteries from a year ago I have no complaints so thank you EBL FOR YOUR GREAT PRODUCTS And Thank You for introducing me to EBL Powerrextra I will continue to use your batteries and if by chance you are someone reading this review I highly recommend giving their batteries a chance

April 5, 2022
Unprompted review
Rated 1 out of 5 stars

Appalling customer service

Despite what they say on their website about aspiring to provided good customer service, EBL have given me what is probably the worst customer service, and worst piece of equipment, that I have experienced for years.
I purchased one of their 40 unit AA battery chargers - C880 - and less than a month later 20 of the charging slots stopped working and now all 40 have stopped. I twice emailed the customer service address given in the instruction leaflet - March 25 was the first email - and asked for a speedy resolution but the company did not respond to either email. I then emailed a different address on their website and received an acknowledgement but have still not had any resolution. I feel very let down by EBL as I need to use 40+ AA batteries in my photo set ups on a daily basis. This is very disappointing as their batteries are great.
They don't seem to be a company that can be trusted to deliver what they promise on their website.
If possible I would not have awarded them any stars at all. Gordon Wilcock
I'd just like to add that I have now discussed the situation with Amazon who share my feelings and have arranged to refund me the price I paid for the battery charger.

April 4, 2022
Unprompted review
EBLOfficial logo

Reply from EBLOfficial

Dear, we are very sorry about this. Thank you for providing your feedback and letting us know about this issue.
We will try our best to improve our service. We appreciate your support and trust.
Sometimes there are too many messages in our email, and sometimes it's our holiday, so some emails can't be answered in time. We are very sorry. But please believe us, and we will try our best to solve problems for our customers. We hope you have a pleasant shopping experience next time!

Rated 5 out of 5 stars

Love My EBL Products

I love my EBL rechargeable batteries, spacers and chargers that I use to keep all my electronics powered up and ready to go. They last a long time and are eco-friendly. I have the AA, AAA, C, D, 9V, Ni-MH, 18650 Li-ion and the 3.7v 2800mAh Lithium-ion rechargeable batteries. I also have the size C and D spacers by EBL which are very easy to use by placing one AA battery into the spacer to convert it into a C or D size battery. I have multiple battery chargers which I use to charge my different types of batteries to keep all my electronics going.

I use rechargeable batteries for toys, handheld kitchen gadgets, wall clocks, cassette players, alarm clocks, radios, flashlights, headlamps, lanterns, scopes, tv remotes, handheld thermometers, grooming gadgets, gaming controllers and more. Great to have for everyday use and emergencies like hurricanes, storms and power outages, which we have quite a lot of living in the South.

I have battery storage boxes for my batteries to keep them stored and protected to expand their life when not in use. The rechargeable batteries may be charged up to 1200 times each and they have a n excellent charge and slow discharge performance. Being a family of 7, we go through a lot of batteries and using these EBL rechargeable batteries and battery chargers has saved me a lot of money over the last couple of years.

April 1, 2022
Unprompted review
Rated 5 out of 5 stars

Keep Being Great

I thought the transaction went smoothly and the customer service was very friendly and answered any questions that I had. I would recommend this site to anyone that is looking for electronics or other accessories for their home. I wouldn’t change anything, so keep up the great work

April 1, 2022
Unprompted review
Rated 5 out of 5 stars

Awesome products

Well I have got quite alot of there Different products and I have to say I love them.Great Quality and very reasonably priced.None of my products have ever let me Down customer Service is fab and Delivery is Quick. My Whole family use the Chargers,Batteries all over the house for all sorts of Gizmo's and Gadgets we all have.Highly reccommend there Products.Great for the Kids remotes for their consoles,Torches,cameras even Down to Air freshners basically everything that needs batteries.

March 31, 2022
Unprompted review
Rated 5 out of 5 stars

Great Products

Well I have got quite alot of there Different products and I have to say I love them.Great Quality and very reasonably priced.None of my products have ever let me Down customer Service is fab and Delivery is Quick. My Whole family use the Chargers,Batteries all over the house for all sorts of Gizmo's and Gadgets we all have.Highly reccommend there Products.Great for the Kids remotes for their consoles,Torches,cameras even Down to Air freshners basically everything that needs batteries.

March 31, 2022
Unprompted review
Rated 5 out of 5 stars

EBL has what you need when it comes to batteries

EBL has great products the EBL rechargeable batteries are great to have ..they are easy to use & can also buy a sleeve to make a AA a size C the chargers are also great especially the 40 holder those are nice to have jus to keep your batteries charged & ready to use..

March 31, 2022
Unprompted review

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