⭐⭐⭐⭐⭐ Highly Professional and Efficient"I recently dealt with Conor at the EBS Dundalk office to switch over to a Green Mortgage. Having dealt with standard, slow bank hotlines in the past, the face-t... See more
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See what reviewers are saying
No customer service. Nobody answers phone, messages left are ignored. 2 appointments made in person in branch to open savings account but, on the day of both occasions, EBS staff member said they we... See more
EBS are simply not reliable for banking services. It real is a coin flip whether their debit card is going to work, of if their Authenticator app is going to work. If you like the idea of not having a... See more
Tried contacting them to get my Authenticator App working on new phone. Had to hold for 15 minutes before call was answered. Then the amount of security questions I had to answer was beyond anything r... See more
Company details
Information provided by various external sources
EBS dac is a financial institution in Ireland registered as a designated activity company and was the country's largest building society until 1 July 2011.
Contact info
Burlington Road 2, D04 WV00, Dublin 4, Ireland
- ebs.ie
Getting access to my online account…
Getting access to my online account requires many log in attempts, on average 4 or 5. So frustrating. The only thing keeping me with the bank is the low costs.
November 10, 2020
Unprompted review
Love it
Love it, apart from internet banking.
Otherwise perfect
Would recommend to update the app
November 3, 2020
Unprompted review
online banking is really non exciting.
online banking is really non exciting.. Leaving it very difficult to view your account and usually means you have to go to one of there branches to get a statement.
July 28, 2020
Unprompted review
I lodged money to cover DDs on July 6th…
I lodged money to cover DDs on July 6th .Its not my main bank thankfully.
On July 22nd I got a letter from EBS looking for 10 euro and some cents for a returned DD .Money is always there for DD .I rang bank and was argued with that I never lodged it .I left my number for manager.short while later the girl rang me back and said the day I said I lodged the girl was over the amount I said I lodged !! She never put it I to my account , answered phone and then couldnt rem my name.They gave me back the 40 euro minus the 10 euro..I phoned Dublin they knew nothing about it even though manager told me they did .Dublin rang the branch and the girl rang me she said I had to wait for fee as it had to be requested. I told her it was taken out instantly and I want it back as i am going in to morrow to branch to close the account.Check any account you have with EBS .My problem was with the Sligo branch.
They couldn't care less I was told mistakes happen
July 23, 2020
Unprompted review
Atrocious online banking!
What an absolutely atrocious online banking system, 9 times out of 10 you can't get to check your balance, I have found the best time to try is after midnight... it's an absolute joke!
July 18, 2020
Unprompted review
Free of charge bank account but not worth it!
I have been with EBS over 6 months now and I am still having issues with them.
It took 3 months to have the bank account up and running, between branch visits, application forms and phone calls.
I still cannot log into the online banking straight away and I've just found out my account was not set up online correctly!
Out of all my standing orders my mortgage one has failed twice and this is still not resolved.
It is so obvious that someone in the building business one day woke up and decided to go into banking because it's easy money, decades later still have no clue about banking.
June 30, 2020
Unprompted review
Great Bank
It is a great bank that is not taking the money from people. There are some small issues but look it, it is not the end of the world for a bank such as EBS. Highly recommended.
January 24, 2020
Unprompted review
Great customer service
Great customer service. As close to an honest bank as you will get in Ireland. Competitive rates and low fees. However, they are still very much paper based and their digital offerings are weak.
May 3, 2019
Unprompted review
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