European Business Institute of Luxembourg Reviews 318

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user-friendly online learning platform, highlighting its accessibility for all students, including those with disabilities. Many people appreciate the engaging and well-structured courses, finding the content informative and easy to follow at their own pace. The staff, including lecturers and support teams, are frequently commended for their helpfulness, commitment, and ability to create an inclusive learning environment. However, some customers mentioned issues with accessing their grades for initial quizzes, requesting the opportunity to retake them for better scores. A few other people also felt that some quizzes, mid-terms, and exam questions were too simplistic.

What people talk about most

User experience

People report positive experiences with user experience. Customers praise the user-friendly online platforms,... See more

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the supportive,... See more

Website

Customers had positive experiences with the website. Reviewers consistently praise the platform for being... See more

Artificial intelligence

Reviewers express high satisfaction with artificial intelligence courses and programs. Customers highlight... See more

Service

Clients share positive opinions on service, highlighting the flexibility and support provided to students.... See more

Based on these reviews

Rated 5 out of 5 stars

Wow, I can't believe it's already been a year since I joined EBU!🎉Their amazing scholarships made diving into courses so much more accessible and, honestly, life-changing.The holistic approach to lea... See more

Company replied

Rated 5 out of 5 stars

EBU gave the opportunity to rise from a place of obscurity in the African rain forest to global relevance in the AI race. I started with the AI Certificate Program in 2023 and now an MSc candidate f... See more

Company replied

Rated 5 out of 5 stars

I really enjoyed my Term I course at EBU. As a hearing-impaired student, I found the program was very accessible and clear. The instructors explained everything well and the program was well organized... See more

Company replied

Rated 5 out of 5 stars

I enjoyed the course and students during class discussions. The lecturer was also the best he would respond to our questions promptly and provided advice where needed. The course itself was an eye op... See more

Company replied


Company details

  1. University

Written by the company

Located in the Grand Duchy of Luxembourg, the European Business Institute (EBU) is a distinguished non-profit institution providing top-quality online and on-campus business education. EBU offers scholarships to students from Africa, Asia, and Latin America. The institute also provides specialized live online courses, dedicated to upholding academic excellence and delivering a world-class education, particularly for those unable to bear conventional educational expenses. To reach its mission, EBU has a fully supported team of internationally recognized faculty who are subject matter experts. EBU is especially committed to the idea that evolving innovation is the enabler that will benefit those who cannot afford a higher education. It is this spirit that can be found in every aspect of our online program and its activities, from our committed enthusiastic and highly motivated faculty and support staff to our global network of students and partners. Discover our wide range of certificate and degree programs at EBU.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

318 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Love the practical and problem-based learning

I absolutely loved the practical-based approach to learning in The Applied Blockchain and Artificial Intelligence Course. The learning model forced us to literally walk through the building of blockchain-based solutions to real life situations! Kudos to EBU and kudos to Dr. J. Mulli!

April 12, 2026
Unprompted review
Rated 3 out of 5 stars

Daylight saving confusion – otherwise a good experience

I had a generally positive experience with EBU and appreciate the flexibility and support provided to students.

However, I would like to highlight an issue that may particularly affect international students. As someone based in East Africa, where we do not observe daylight saving time, I was not aware of the time change and unfortunately missed an exam as a result.

To help prevent this in the future, I strongly suggest that the institution sends clear email notifications to all students whenever there are daylight saving time changes that might affect schedules. This would ensure that students in different regions are properly informed and can adjust accordingly.

Overall, I value the institution and believe that improving communication around time changes would significantly enhance the student experience.

April 7, 2026
Unprompted review
Rated 4 out of 5 stars

I would like to sincerely appreciate…

I would like to sincerely appreciate the European Business Institute (EBU) for a successful first semester. The staff have been very supportive, and the knowledge gained so far has been impactful and valuable for my academic growth.

January 1, 2026
Unprompted review
Rated 5 out of 5 stars

EBU is awesome

The amazing lecturers and discussions that made the lectures so lively. The knowledge was also very strong and made me love every bit. They also make time if you request. No one is put down and if you request for repeat or you say you do not understand the lecturers go back to teach you.

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

Machine Learning

The lessons was easy to follow, organized step-by-step, and didn’t overwhelm me. the topics were broken down simply, it’s much easier to understand and stay engaged.

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

Currently undertaking online classes…

Currently undertaking online classes with EBU, the institution is very professional, well organised, user friendly platforms. I am enjoying my classes, and i will definitely recommend it.

March 17, 2026
Unprompted review
European Business Institute of Luxembourg logo

Reply from European Business Institute of Luxembourg

Dear Omponye,

Thank you so much for your kind words and positive feedback! We’re truly delighted to hear that you are enjoying your learning experience with EBU.

Our team is committed to providing a professional, well-organized, and user-friendly environment for all our students, and it’s wonderful to know this is reflected in your experience.

We greatly appreciate your recommendation and wish you continued success in your studies. If there’s ever anything we can support you with, please don’t hesitate to reach out.

Rated 5 out of 5 stars

I’m on my 9th week and I’m absolutely…

I’m on my 9th week and I’m absolutely loving it. The material is rich and the lectures are great.

March 16, 2026
Unprompted review
European Business Institute of Luxembourg logo

Reply from European Business Institute of Luxembourg

Dear Yusuf,

Thank you for sharing your experience! We’re so pleased to hear that you’re enjoying your journey with EBU, especially at this stage in your studies.

It’s great to know that you find the material rich and the lectures engaging—our academic team works hard to ensure a high-quality learning experience.

We wish you continued success as you progress, and we’re here to support you every step of the way!

Rated 3 out of 5 stars

User friendliness of the site is above…

User friendliness of the site is above average

March 5, 2026
Unprompted review
European Business Institute of Luxembourg logo

Reply from European Business Institute of Luxembourg

Dear Isaiah,

Thank you for your feedback! We’re glad to hear that you find our platform user-friendly.

Creating an intuitive and accessible learning environment is a key priority for us, and it’s great to know this is reflected in your experience.

We truly appreciate your support and will continue working to enhance your learning journey even further!

Rated 5 out of 5 stars

Well structured course.

It was a great experience being in an online class at EBU. I liked the structure of the Units. The Orientation makes you feel at ease because it gives you all you need to know to access the website as well as the course materials. The calender was available to alert you on when you have an upcoming course or Webinar. The classes were never postponed, they took place as scheduled. The timing of the exams were on point as well as the discussion sessions. The instructors were very friendly and patient with us. Also I loved that I was able to interact with different students from different parts of the world especially during the break out discussion rooms. I look forward to undertaking another course in leadership.

March 4, 2026
Unprompted review
European Business Institute of Luxembourg logo

Reply from European Business Institute of Luxembourg

Dear Christal,

Thank you so much for this detailed and thoughtful feedback! We’re truly delighted to hear that you had such a positive experience with your online classes at EBU.

It’s especially rewarding to know that the course structure, orientation, and scheduling supported your learning journey and that our instructors created a friendly and engaging environment. We’re also glad you enjoyed connecting with fellow students from around the world—this global interaction is something we highly value at EBU.

Your kind words mean a lot to us, and we’re excited to hear that you’re considering another course in leadership. We look forward to welcoming you again and supporting you in your continued growth!

Rated 5 out of 5 stars

EBU delivers real time knowledge.00

By far and wide, having completed a certificate program on AI for Leaders and Managers in Healthcare from EBU is a plus because I can confidently explain how AI helps in streamlining processes, suggesting better individualized treatments, enhancing patient satisfaction, and promoting positive healthcare outcomes.EBU, you really came to me at the eleventh hour.

March 1, 2026
Unprompted review
European Business Institute of Luxembourg logo

Reply from European Business Institute of Luxembourg

Dear Etiir,

Thank you so much for sharing your experience! We’re truly delighted to hear that the AI for Leaders and Managers in Healthcare program has had such a meaningful impact on your knowledge and confidence.

It’s especially rewarding to know that you can now clearly articulate how AI contributes to improved processes, personalized care, and better healthcare outcomes—this is exactly the kind of transformation we aim to support.

Your words about EBU coming to you at the “eleventh hour” truly resonate with our mission to provide timely, accessible, and impactful education. We’re grateful to have been part of your journey and wish you continued success in applying these insights in your field!

Rated 5 out of 5 stars

Unlearning to learn again in the confort of my house.

I was able to study while mostly travelling , i sat through my evenings and enjoyed the interactive sessions with Madam Bella, and also the strategic Prof , The swiss gentleman. Just allowing myself to unlearn the old ways of leadership and pick on what matters now for a good leader. You have what universities need in the current times especially a mailed certificate. Just was beautiful. I would recommend you unreservadly to anyone . Thank you.

February 19, 2026
Unprompted review
European Business Institute of Luxembourg logo

Reply from European Business Institute of Luxembourg

Dear Lyma,

Thank you so much for your heartfelt and inspiring feedback! We’re truly delighted to hear that you were able to balance your studies while traveling and still fully engage with the learning experience.

It’s wonderful to know that you enjoyed the interactive sessions with our faculty and found value in rethinking and evolving your approach to leadership—this kind of transformation is exactly what we aim to support.

We’re also pleased that the flexibility of our programs and the recognition through certification met your expectations. Your recommendation means a great deal to us.

Thank you once again, and we wish you continued success on your leadership journey!

Rated 5 out of 5 stars

I did a certificate course in strategic management

I did a certificate course in strategic management.
It was great studying at EBU, I gained alot of insights regarding leadership, planning and alot more professor Nicholas is a great lecturer i really enjoyed is lectures.
I would recommend other students to study at EBU.

December 10, 2025
Unprompted review
European Business Institute of Luxembourg logo

Reply from European Business Institute of Luxembourg

Dear Mercy,

Thank you so much for sharing your experience! We’re delighted to hear that you enjoyed your strategic management certificate and gained valuable insights into leadership and planning.

It’s especially great to know that you found Professor Nicholas’ lectures engaging and impactful—our faculty strive to deliver meaningful and high-quality learning experiences.

We truly appreciate your recommendation and are grateful to have been part of your learning journey. Wishing you continued success in your academic and professional endeavors!

Rated 5 out of 5 stars

My experience was great.

My experience was great..
I would recommend ebu courses to anyone.
And the variety of courses are even very accurate and give a lot of options
Thank you for a wonderful experience.

February 20, 2026
Unprompted review
European Business Institute of Luxembourg logo

Reply from European Business Institute of Luxembourg

Dear Millio,

Thank you so much for your kind words! We’re delighted to hear that you had a great experience with EBU.

It’s wonderful to know that you value the variety and relevance of our courses—we aim to provide diverse, high-quality options that meet the needs of our global learners.

We truly appreciate your recommendation and thank you for being part of the EBU community. Wishing you continued success in your learning journey!

Rated 5 out of 5 stars

I did my certificate in AI FOR LEADERS…

I did my certificate in AI FOR LEADERS AND MANAGERS IN HEALTHCARE. The learning experience was phenomenal and I will surely take up another course in future with EBU Lux

February 20, 2026
Unprompted review
European Business Institute of Luxembourg logo

Reply from European Business Institute of Luxembourg

Dear ActiveDove,

Thank you so much for your wonderful feedback! We’re delighted to hear that you had a phenomenal learning experience in the AI for Leaders and Managers in Healthcare program.

It’s especially rewarding to know that you’re considering another course with EBU—we would be thrilled to welcome you back for your next learning journey.

We truly appreciate your support and wish you continued success in applying your knowledge and skills!

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