Ebuy7 Reviews 

316
•
TrustScore 3.5 out of 5

3.4

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Rated 5 out of 5 stars

The site is of excellent service, the people behind it are very friendly and open for the communication, even to the exent that i once had changed my mind and asked to cancel the order, - they did the... See more

Rated 1 out of 5 stars

Absolute crooks, swindlers, liars and rip off merchants. Order goods, wait 3 weeks, told carrier lost the consignment, asked two times for refund, told to be patient, they will tell supplier to resend... See more

Rated 5 out of 5 stars

I am a first time buyer. Got some heavy locks for the container. I orddred two to see what I actually receive and to test how the delivery goes. Alla was very smooth and the locks are a really good de... See more

Rated 1 out of 5 stars

Dreadful service. Tracking number does not work. I have been waiting 3 weeks for delivery. Nobody replies to emails or WhatsApp messages. Won't buy from them again. Supposed to deliver in 5 days on ex... See more

Company details

  1. Shopping Mall

Information provided by various external sources

Ebuy7.Com is an e-Trade Platform to show the best way for Overseas Buyer can Easy Shopping on Taobao in English Version, We are your Best Taobao English Shopping Platform, buy from taobao, taobao agent, taobao search in China


Contact info

3.4

Average

TrustScore 3.5 out of 5

316 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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3.4

All reviews

(316)

40 reviews in the last 12 months

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Rated 1 out of 5 stars

I pay extra 24 euros for postage the…

I pay extra 24 euros for postage the first postage was 58 euros plus a extra 24 totaly 82 euros for extra fast delivery with fedex to Greece it will supose to come in 7 days as the item cost only 40 euros i pay double price for the post and the item comes in 3 weeks near o month . realy this site was very very expensive and the post was very very slowly even if you pay for fast nothing is working corect there

November 17, 2024
Unprompted review
Rated 5 out of 5 stars

Nunchaku x3 plus padding covers

Items received VERY pleased with the outcome high quality items arrived in less then 11 days all the way from Shenzhen China to the United Kingdom would like to put a big shout out to Wing for helping me with the shipping calculator couldn't be more happy thanks guys.

October 26, 2024
Unprompted review
Rated 5 out of 5 stars

Genuine Platform to buy Electronics in India with excellent customer support

I wanted to get PTM7950 & M.2 Heatsinks for my Laptop to prevent overheating of various parts(CPU, GPU, SSD etc.). But these things were NOT available to buy in India.

I came to know about this website from YouTube/Reddit and went forward to order the items. The order shipped late (10 days) due to local holidays, but the order was shipped finally.

I got the order after 23 days after shipping (Total 33 days after Order) and all the items were present in good condition.

Their customer support is also very good; they reply instantly within 10 mins.

Now I've placed another order( Thermal Putty & Pad).

TIP: Select "Pay Shpping Later" for cheaper shipping.

October 10, 2024
Unprompted review
Rated 5 out of 5 stars

Top-of-the-Line Asian site. I highly recommend it.

I've ordered 33 items from this site and they all arrived as described. I did pay for EMS (International Priority Mail) shipping so the time in transit wasn't an issue. Language problem -- Mandarin Chinese has no verb tense, that is there is no past, present, or future tense. The Chinese often write English in past tense, meaning any tense. I dated a Chinese woman a few years ago and she found English to be an incredibly difficult language - which it is. This is a Chinese site, so expect misspellings in English. I'm in the USA and this is the finest Asian site I've found. One of my products had a minor scratch that occurred during shipping. I sent them a nice note in very basic English asking them to use a heavier box for the next order. I specifically told them that I did not want a refund or replacement. Still, they sent me a new item at no charge for the item or the shipping cost! I won't order from any other merchant in China.

December 28, 2023
Unprompted review
Rated 1 out of 5 stars

Ridiculous extra delivery costs.

Bought something for £22.69 with fed-ex priority delivery at £13.93 as per the sites recommended list.
Only to receive 2nd bill for £29.14 extra delivery cost, totalling £43.07 for delivery.
Wouldn't of made the purchase if I'd known.

November 6, 2023
Unprompted review
Rated 5 out of 5 stars

At first I was skeptical about buying…

At first I was skeptical about buying items shipping directly from China, but I made the purchase using Paypal and the electronic unit arrived within a week shipping directly from China to U.S. The seller was pleasant to deal with, communicated as needed. Item arrived as pictured and described. I would buy from Ebuy7.com again.

August 29, 2023
Unprompted review
Rated 1 out of 5 stars

Be warned about deceptive business…

Be warned about deceptive business practices when ordering merchandise from a website called Ebuy7.com. I placed an order with them on January 28, 2023. They requested more money for shipping so I cancelled the order on February 1 and again on Feb. 9, 2023. They shipped the order anyway and I found it on my front porch Feb.23rd. That same day I refused to accept delivery -- took the parcel to the US post office -- the clerk took parcel and marked it Refused. (image can be attached) ............
I then submitted a dispute with PayPal. The USPS tells me new tracking numbers are not provided because no money is exchanged. My understanding is that the package would be returned to the sender, or to the address on the package. I informed Troy at Ebuy7 of this situation. Now Troy is expecting me to pay for the order. The fact that Ebuy7 would ship a cancelled order is deceptive at best. It smells of fraud. Too bad China does not have a Better Business Bureau -- they need one.
I have found 3 addresses in China for associated with Ebuy7.

The people who give good reviews for Ebuy7 probably do not realize they have been scammed in some way ... from counterfeit goods, to purposely inflated shipping cost to extract more money. Even the 5-star reviews look bogus.

July 21, 2023
Unprompted review
Rated 2 out of 5 stars

Im Disappointed

I worked with ebuy7 for 6 months to supply ptm7950. Initially, their service was perfect. However, after 3 months, there was an incident where the product got spread inside the package when bought in bulk, causing damage to 1 batch of products upon arrival. When I bought the 6th batch this month, they swapped to a different ptm7950, claiming it was just a packaging change, and I trusted them blindly. But after selling half of the batch, I started receiving bad reviews that the ptm7950 we sold was fake. When we tested it with cinebench, the score was 1000 lower than the usual product. I demanded a return, but they refused, saying I should return the product in the same state they sent it, and since I had already sold half of the batch, I was stuck. Overall, ebuy7 turned out to be a bad supplier.

April 4, 2023
Unprompted review
Rated 1 out of 5 stars

Terrible customer service

Works well if you don't need to contact customer support, but if you do order and have a problem, don't expect them to help you.

My order was out of stock and they only told me after I threatened to file a PayPal dispute after days of it being stuck on pending. After I said I would like a refund or I would go ahead with the dispute, they told me to "go ahead".

There are other reputable Taobao agents you can use that are cheaper and provide better services and I would suggest looking at those alternatives.

January 11, 2023
Unprompted review
Rated 5 out of 5 stars

Wonderful Product and Service

The transaction was smooth and convenient, and as a return customer, I am quite happy with the overall service! The products I'd ordered arrived quickly and were just as described, and I couldn't be happier!

December 15, 2022
Unprompted review
Rated 5 out of 5 stars

Perfect service!

I can only recommend the service of Ebuy7 to everyone! Fast delivery and all products as expected. They even took some overweight shipment cost from me.

October 7, 2022
Unprompted review
Rated 5 out of 5 stars

I received the order very fast

I received the order very fast. Faster than I expected and the goods are in very good order. After sales service is superb! I had a few questions to ask and they replied rightaway and solved my issues. Excellent. I strongly recommend them.

October 14, 2022
Unprompted review
Rated 5 out of 5 stars

Order received in ten days

Order received in ten days; considering preparation, shipping by Fedex, EU custom control procedures, the delivery was very fast. Material in full accordance with my expectation.Functioning ok.

August 12, 2022
Unprompted review

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