Ebuy7 Reviews 

316
•
TrustScore 3.5 out of 5

3.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The site is of excellent service, the people behind it are very friendly and open for the communication, even to the exent that i once had changed my mind and asked to cancel the order, - they did the... See more

Rated 1 out of 5 stars

Absolute crooks, swindlers, liars and rip off merchants. Order goods, wait 3 weeks, told carrier lost the consignment, asked two times for refund, told to be patient, they will tell supplier to resend... See more

Rated 5 out of 5 stars

I am a first time buyer. Got some heavy locks for the container. I orddred two to see what I actually receive and to test how the delivery goes. Alla was very smooth and the locks are a really good de... See more

Rated 1 out of 5 stars

Dreadful service. Tracking number does not work. I have been waiting 3 weeks for delivery. Nobody replies to emails or WhatsApp messages. Won't buy from them again. Supposed to deliver in 5 days on ex... See more

Company details

  1. Shopping Mall

Information provided by various external sources

Ebuy7.Com is an e-Trade Platform to show the best way for Overseas Buyer can Easy Shopping on Taobao in English Version, We are your Best Taobao English Shopping Platform, buy from taobao, taobao agent, taobao search in China


Contact info

3.4

Average

TrustScore 3.5 out of 5

316 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.4

All reviews

(316)

40 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

SCAM

I added an item to the basket, calculated the shipping to uk (which cost more than the item) added shipping to the basket, paid and then got an email saying they wanted more money for overweight shipping. SCAM!! Stay clear of this site!

April 14, 2022
Unprompted review
Rated 5 out of 5 stars

Thats just was a great

Thats just was a great ! Fast delivery strong box, original products and very lovely support. Can i give more stars for ebuy7? Cause ebuy7 its a 10 star. Best regards

April 13, 2022
Unprompted review
Rated 5 out of 5 stars

There was one little problem.

There was one little problem.
I bought the package, waited 2 days, the status was not updated then I write what is going on and the problem was solved after that package went very fast, no problem.

Then summary 5/5 can recommend

April 2, 2022
Unprompted review
Rated 5 out of 5 stars

Watercolor paintbrush set

I purchased a set of paintbrushes and they are beautiful. They perform beyond expectations, I love them. Shipping was very fast, packaging was perfect and customer service was excellent. I was so satisfied, I ordered 5 more. Thank you!

March 21, 2022
Unprompted review
Rated 5 out of 5 stars

Great purchasing experience

Great purchasing experience and wonderful customer service. My 3 pieces rosewood furnitures arrived in perfect condition lately, thanks. Highly recommend.

March 18, 2022
Unprompted review
Rated 5 out of 5 stars

Found it!

Found that little part that helps to get an entire set running. They even email me to make sure it will fit on it. GREAT Service! :D

March 15, 2022
Unprompted review
Rated 1 out of 5 stars

Absolute crooks

Absolute crooks, swindlers, liars and rip off merchants. Order goods, wait 3 weeks, told carrier lost the consignment, asked two times for refund, told to be patient, they will tell supplier to resend. Nothing received, claimed money back on credit card, do they took the payment again. Now told to claim back on ebay??

March 9, 2022
Unprompted review
Rated 5 out of 5 stars

SATISFIED FIRST TIME USER I received the hinges for the HP…

I received the hinges for the HP Officejet 7612 printer in good used/refurbished condition. From the time of the original order on 28 January 2022, to receipt on 28 February 2022, there is evidence that the timing of placing my order was affected by the Chinese New Year, there were notices of possible delays on the order page. My overall experience is good, the items I received are as described, and this is the first time I have used this shopping platform, the only comparable platform I have used is AliExpress that states 75 days time frame for receipt of items, and this order is within the comparable platform time frame. When the order was shipped, there are tracking links on the order page, so tracking from China to the USA is available. Thank You.

March 2, 2022
Unprompted review
Rated 5 out of 5 stars

5 stars excellent shipping to the USA

5 stars excellent shipping to the USA, CA it arrived here in just about 10 days shipping tracking was entire way it tracked. product was as i ordered and even came with bonus free tools. Do not be misled by these 1 star hastly or even fake reviews. they are legit i got my honewell PTM7950 ARRIVED WAYYYY EARLIER THAN EXPECTED faster than FED EX GROUND FROM USA LOCATION TO USA LOCATION INSANE !and product was intact and very carefully packaged as to ensure the fragile contents the phase change thermal mat wasnt tarnished in tranist. 5 stars will give china my buisness. and they EVEN SHIPPED IT BEFORE CHINESE NEW YEAR WHICH WOULD HAVE BEEN HORRIBLE BUT THEY SHIPPED IT IN TIME AND UNLIKE OTHER STORES WHO HAD THIS SPECIFIC ITEM I WAS LOOKING FOR EVERYWHERE FOR THEY GOT IT TO ME BEFORE THE CHINESE TIGER NEW YEAR BEGAN which is a shipping black out in china everything stop.

February 4, 2022
Unprompted review
Rated 5 out of 5 stars

Positive Customer Service

Made purchase (although low dollar value but important artistic item) from a reliable supplier in China.
Very quick response and help provided by both supplier and customer service staff from ebuy7 (named Wing). Excellent service and assistance provided by Wing.

January 30, 2022
Unprompted review
Rated 5 out of 5 stars

Good Customer Service!!!

Even thou the prices here are a little more expensive compared with other shopping platform BUT I am very well touched by their customer service. Prompt reply and updates via emails and Whatsapp.
I received all the items in good order as scheduled on my son birthday (except for the batteries-separate shipment due to customs). Thank you ebuy7.com

January 15, 2022
Unprompted review
Rated 5 out of 5 stars

A good experience

A good experience. I was a little worried because I hadn't heard about this shopping platform before, but the costumer service was nice, the shipment fast and the the deliver of my package took around 9 days.

Definitely I'll buy there again.

January 12, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look