Eccellenzanostra logo
Visit website

Eccellenzanostra Reviews 24

•
TrustScore 3.5 out of 5

3.5

Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Contact info

3.5

Average

TrustScore 3.5 out of 5

24 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 57% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

SCAMMERS DO NOT ORDER FROM THEM

I ordered a T-shirt from them and got sent a ring instead. I was very confused at the start as I thought it hadn’t arrived and they were quick to respond however as soon as I sent them a photo of the ring they went completely silent and stopped replying to my emails. It was my first time purchasing, do not risk ordering from this site as they clearly aren’t legit. They might reply saying it wasn’t their fault however they have made no effort to resolve the issue. DO NOT ORDER

March 21, 2026
Unprompted review
Rated 1 out of 5 stars

Already waiting a month

Already waiting a month, they are dropshipping from china

November 26, 2025
Unprompted review
Eccellenzanostra logo

Reply from Eccellenzanostra

Hey! Thanks for leaving your feedback. we really appreciate you taking the time.

We definitely want to look into this for you. To make sure everything gets sorted quickly, could you please send us your order number and the name/email used at checkout via DM or email? This will let us track your order and see what’s going on.
We value every customer and want to make sure you receive your items as expected. Looking forward to your message so we can resolve this together.

Warm regards,
Eccellenza Nostra Support

Rated 1 out of 5 stars

ssue with the Quality of Received T-Shirts

Good afternoon,
I received the t-shirts yesterday, and unfortunately, the quality is very poor — both the fabric and the print. I was honestly expecting a better product, as the final result does not match what was offered or what I expected to receive.

September 17, 2025
Eccellenzanostra logo

Reply from Eccellenzanostra

Dear,

We understand your concern about the delay, but please note that shipping times have been affected by national holidays. Courier services were temporarily slowed down, which has caused delays for all deliveries during this period.
Your order is on its way and will arrive soon. We kindly ask you to consider the full experience once your products are received, not just the delay caused by external circumstances.
Eccellenza Nostra always stands for quality and reliability, and we appreciate your patience and understanding.

Sincerely,
Eccellenza Nostra

Rated 1 out of 5 stars

I have ordered a t-shirt over two weeks…

I have ordered a t-shirt over two weeks ago. Still not delivered. Extremely disappointed. Hopefully it gets here one day

September 4, 2025
Eccellenzanostra logo

Reply from Eccellenzanostra

We can see that your order has now been delivered. Since your review was written before the T-shirt even arrived, we kindly ask you to delete it and leave a new review that reflects the product and your actual experience with it.
We value honest feedback, but it’s only fair that reviews are based on the product itself, not just on a temporary shipping delay.
Thank you for your cooperation.

Rated 1 out of 5 stars

Bad quality. Chinese

May 29, 2025
Eccellenzanostra logo

Reply from Eccellenzanostra



We’re sorry to hear you were disappointed with your order. We take quality very seriously and many of our customers have shared positive feedback about the craftsmanship of our products. It’s possible there was an isolated factory issue with your item and we truly apologize if that was the case.

Please feel free to contact us at [team@eccellenzanostra.com] We’d be happy to offer you a 30% discount on your next order to make up for your experience. We appreciate your feedback and hope to make things right.

Rated 5 out of 5 stars

Good

Eccellenza Nostra truly lives up to its name! The quality of the products is outstanding, and the attention to detail is impressive. You can tell everything is made with passion and care. The customer service was friendly, professional, and very responsive. I couldn't be happier with my experience – highly recommended!

May 8, 2025
Unprompted review
Rated 5 out of 5 stars

5 of 5

Amazing experience! The quality is top-notch, and the design is virkelig flot. I had a question, and the support team was super helpful – tak for det!

May 9, 2025
Unprompted review
Rated 4 out of 5 stars

Review

Shipping took a bit longer than expected, but the rest was great. The quality is top-notch, and the design has that little touch of élégance. Overall, très happy with my purchase – I’ll definitely order again!

May 7, 2025
Unprompted review
Show reviews in all languages. (24 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look