Easy to read documents and bullet points. A detailed description of the topic, and understanding of information. You can take as many times to read and do your exams, until you are completely sa... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
After being explained that you don't have to leave a review to proceed on each course and many emails asking me to change my review to something more positive... What a fantastic app, it has been... See more
Company replied
I'm not the most technically minded, I've been a care worker for over 10 years and I use to dread the online training, but I have to say I only started my training yesterday with ecert online and I ha... See more
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We were gutted when you stopped doing paper based training. However, your support has been amazing and all the staff adapted well to this change. We love it, it’s easy to fit it in where we have a... See more
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Company details
- Occupational Safety and Health
- Career and Education Provider
- Emergency Training
- Mental Health Service
- Training Centre
Written by the company
At eCert Training, we specialise in providing high-quality, CPD-accredited courses tailored for the healthcare sector. With a focus on compliance, skill-building, and career advancement, we offer a range of certifications designed to meet the latest industry standards. Our courses are crafted by industry experts and delivered through a user-friendly learning management system (LMS), making it easy for learners to study at their own pace, track progress, and achieve their goals. eCert Training is committed to helping individuals and organisations maintain compliance, improve safety standards, and foster a culture of excellence in healthcare. What sets us apart: Flexible Learning: Access courses anytime, anywhere, with on-demand support. Accredited Certifications: Recognised by CPD and built to meet UK standards. Expert Content: Developed and regularly updated by healthcare professionals. Customer-Centric Support: Our responsive support team is dedicated to assisting learners every step of the way. Choose eCert Training for reliable, comprehensive healthcare certification that you can trust to build your skills and advance your career.
Contact info
36 Scotts Road, Bromley, England, BR1 3QD, Bromley, United Kingdom
- 020 3817 0891
- info@ecerttraining.co.uk
- ecerttraining.co.uk
4.6
Excellent
282 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Amazing trainings and provide good
Amazing trainings and provide good
Knowledge and skills
June 1, 2025
Reply from ecert Training
Hi Antzela,
Thank you so much for the 5-star review! 🌟
We’re delighted to hear that you had an amazing experience with ecert Training. Your feedback truly means a lot to our team, and we’re glad we could support your training journey with good knowledge and skills.
If there’s ever anything more we can do to help, don’t hesitate to get in touch. Thanks again for your trust and support!
Best Regards,
Sarim Rafi
The ecert Training Team
Great experience on the app.
May 30, 2025
Reply from ecert Training
Hi Michael,
Thanks a ton for your 5-star feedback! 🌟
It’s great to know we’ve been able to deliver a learning experience on the application that worked well for you. We’re here whenever you need us — and we look forward to supporting you again.
Cheers,
Sarim Rafi
The ecert Training Team
A really good module on sepsis
A really good module on sepsis.
Excellent information which will help in my role as a care assistant
May 30, 2025
Reply from ecert Training
Hello Andrew,
Thank you for the amazing rating! 🌟
We're really glad you enjoyed your time with us and found value in the training. If you ever need help or have questions, our team is just an email away.
Take care,
Sarim Rafi
The ecert Training Team
Reply from ecert Training
Hi Elizabeth,
Thanks so much for the 4 stars!
We’re happy to hear you had a good experience. We're always looking for ways to go that extra mile — feel free to drop us a message with any ideas on how we can make things even better next time.
Cheers,
Sarim Rafi
The ecert Training Team
Reply from ecert Training
Hi Catherine,
It’s fantastic to know you had such a great experience! 😊
We’re so pleased that everything went smoothly for you. It’s our goal to make training concise, easily accessible, and impactful — and feedback like yours keeps us motivated.
Warm regards,
Sarim Rafi
The ecert Training Team
You should let us finish before interrupting while the training is going on
I stop interrupting in the middle of the curse
May 26, 2025
Reply from ecert Training
Hello Asmaou,
Thank you for your feedback, and I’m very sorry to hear that interruptions have been affecting your learning experience. We aim to provide seamless, uninterrupted training.
I’ve sent you an email regarding this issue—could you please reply at your earliest convenience? I’ll be more than happy to help resolve this for you.
Kind regards,
Sarim Rafi
The ecert Training Team
Reply from ecert Training
Hi Mr John,
Thank you for leaving a review. We’re glad that your experience was positive, though we understand there’s room for improvement. I have sent an email to you. Can you please reply to the email?
We’d love to hear from you — your input helps us grow.
Best regards,
Sarim Rafi
The ecert Training Team
The training content are educative and…
The training content are educative and interactive
May 16, 2025
Reply from ecert Training
Hi Ibukun,
Thank you so much for the 5-star review! 🌟
We’re delighted to hear that you had a positive experience with ecert Training. Your feedback truly means a lot to our team, and we’re glad we could support your training journey.
If there’s ever anything more we can do to help, don’t hesitate to get in touch. Thanks again for your trust and support!
Best Regards,
Sarim Rafi
The ecert Training Team
Reply from ecert Training
Hi Akhil,
Thanks a ton for your 5-star feedback! 🌟
It’s great to know we’ve been able to deliver a learning experience that worked well for you. We’re here whenever you need us — and we look forward to supporting you again.
Cheers,
Sarim Rafi
The ecert Training Team
Reply from ecert Training
Hi Serena,
We really appreciate your review and support! It’s great to know you had a positive experience with our useful content. If there's any feedback you'd like to share to help us improve further, please don’t hesitate to get in touch.
Warm regards,
Sarim Rafi
The ecert Training Team
Reply from ecert Training
Hello Debbie,
Thank you for the amazing rating! 🌟
We're really glad you enjoyed your time with us and found training, and website easy to follow. If you ever need help or have questions, our team is just an email away.
Take care,
Sarim Rafi
The ecert Training Team
easy to use training platform
May 22, 2025
Unprompted review
Reply from ecert Training
Hi Christopher,
Thank you for your kind words and great rating!
We're glad you had a good experience, and we're always looking for ways to improve. If there’s anything we could’ve done to make it a 5-star experience, we’d love to hear your suggestions.
Best regards,
Sarim Rafi
The ecert Training Team
Reply from ecert Training
Hi Carole,
It’s fantastic to know you are very happy! 😊
We’re so pleased that everything went smoothly for you. It’s our goal to make training simple, accessible, and impactful — and feedback like yours keeps us motivated.
Warm regards,
Sarim Rafi
The ecert Training Team
Reply from ecert Training
Hi Rachel,
We’re grateful for your 4-star rating.
I am extremely sorry that you were facing an issue at the time of submitting the course. We’d love the opportunity to resolve and improve this as soon as possible.
I have sent out an email to you. Can you please reply to the email, and I will be more than happy to help you out.
Kind regards,
Sarim Rafi
The ecert Training Team
Reply from ecert Training
Hi Dionne,
Thank you so much for the 5-star review! 🌟
We’re delighted to hear that you had a positive experience with ecert Video-based Training. Your feedback truly means a lot to our team, and we’re glad we could support your training journey.
If there’s ever anything more we can do to help, don’t hesitate to get in touch. Thanks again for your trust and support!
Best Regards,
Sarim Rafi
The ecert Training Team
Was able to access the training site…
Was able to access the training site without problems.
May 21, 2025
Unprompted review
Reply from ecert Training
Hi Hazel,
We’re grateful for your 4-star rating and happy to hear that you were satisfied overall.
If there’s anything that didn’t quite hit the mark, we’d love the opportunity to improve. Your feedback is always welcome!
Kind regards,
Sarim Rafi
The ecert Training Team
Reply from ecert Training
Hi Aj,
Thank you for bringing this to our attention. We’re genuinely disappointed to hear that things didn’t go smoothly for you.
If you’re open to it, we’d love the opportunity to turn your experience around — please drop us your phone number so we can assist further.
Warm regards,
Sarim Rafi
The ecert Training Team
Some of it is incorrect information
May 19, 2025
Reply from ecert Training
Hi Olivia,
Thank you for taking the time to share your feedback on Trustpilot about your experience with us.
Customer satisfaction is crucial to us, and I am sorry that you have found some information incorrect. Please reply with your phone number, and I'll be happy to help resolve any issues you're experiencing.
Looking forward to hearing from you.
Best regards,
Sarim Rafi
The ecert Training Team
This website does exactly what it is…
This website does exactly what it is supposed to do.
May 19, 2025
Reply from ecert Training
Hi Kim,
Thanks a ton for your 5-star feedback! 🌟
It’s great to know we’ve been able to deliver a learning experience that worked well for you. We’re here whenever you need us — and we look forward to supporting you again.
Cheers,
Sarim Rafi
The ecert Training Team
A great experience feel good because i…
A great experience feel good because i learned something new.
The company is doing well by treating customers nicely and they keep things clean and organized
May 17, 2025
Reply from ecert Training
Hello Valley,
Thank you for the amazing rating! 🌟
We're really glad you enjoyed your time with us and found the training experience great, and learned something new from our platform.
If you ever need help or have questions, our team is just an email away.
Take care,
Sarim Rafi
The ecert Training Team
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