E Cigarettes World Distribution Ltd Reviews 184

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast and efficient delivery service, often highlighting the convenience of next-day delivery. Many people appreciate the wide selection of products available and the competitive pricing. The ordering process is frequently described as smooth, with users finding the website easy to navigate and orders always arriving correctly. The service provided is often noted for its efficiency and promptness. Consumers also mention the excellent condition in which products arrive. Some customers also felt that the company is reliable, with issues being resolved quickly and effectively.

What people talk about most

Delivery service

Consumers consistently report positive experiences with delivery service. Many praise the speed and... See more

Product

Customers consistently note positive experiences with product. Reviewers praise the wide selection of... See more

Order

Clients share positive opinions on order. Many customers praise the quick delivery, with orders often... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the fast and efficient... See more

User experience

Reviewers highlight positive aspects of user experience. Customers consistently praise the easy-to-navigate... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing delivery service and unbeatable prices. I have been a loyal customer of E Cigarettes world for 6 months now. Their site is a pleasure to navigate, offering an abundance of high quality p... See more

Rated 5 out of 5 stars

I’ve been using E Cigarettes to order my vapes, pods and vape juices for a while now, along with my sister. We don’t have a vape shop in our town so it’s really handy being able to order online. D... See more

Rated 5 out of 5 stars

I have been purchasing from e cig world for a couple off years now I give them a 10 outa 10 reasonable prices great selection off products and next day delivery.

Rated 5 out of 5 stars

The product I regularly order is delivered promptly and always arrives in perfect condition. There has never been an issue and the fact that it is an Irish product,distributed from Irela... See more


Company details

  1. Food, Beverages & Tobacco

Written by the company

E Cigarettes World provides electronic cigarettes to Ireland. E cigarettes Ireland provide the best choice and highest quality of vape e liquid and electronic cigarettes.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

184 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Distribution consistent

The product I regularly order is delivered promptly and always arrives in perfect condition.
There has never been an issue and the fact that it is an Irish product,distributed from Ireland is encouraging to know.

April 30, 2025
Rated 5 out of 5 stars

5 star service

I have been ordering online with this shop for a number of years. Excellent communication and sometimes they throw in a free sample product which is a nice touch. Highly recommend for efficient and reputable store.

April 30, 2025
Rated 5 out of 5 stars

Professional & reliable, highly recommended.

I have been ordering from E-Cigarettes World for several years now and have never had a bad experience. I have never failed to receive exactly what I ordered, and my orders have always been dispatched within a day of payment. If only all online retailers were so reliable!

April 30, 2025
Rated 1 out of 5 stars

Terrible customer service

Sent me out 15 bottles of vape liquids on the 14th of April with the date ending in April. Emailed to see if they could be changed, was told they were still in date until end of April. When I emailed back asking to speak to management I was then ignored. Pawning off expired liquid, there's no way anyone could get through 15 bottles in 15 days. Even so vape liquid should not be sold with such a short date. Also it's gone off from start of month not the end. Have shopped with this company over a year, will not be returning after this.

April 16, 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely dreadful customer service

Absolutely dreadful customer service.
After receiving 15 disposable elf bar vapes at best price of 3e each only to discover 10 of them had less than 50 puffs in them.

Customer service was both rude and non compliant. Would not provide a name of who i was emailing or any contact info for the head office.

Offered a 9e voucher as recompense and said take it or leave it.

Wanted the failed vape back to send for testing?? How can you test an empty vape and know if it worked for 50 puffs or 600???

I can not be the single only customer having this complaint with the best price sell off vapes...

Avoid this shop they are gangsters

April 17, 2025
Unprompted review
E Cigarettes World Distribution Ltd logo

Reply from E Cigarettes World Distribution Ltd

Hi, thank you for your opinion. This is pure nonsense supported by what? Email conversation in the link: https://postimg.cc/TyQqpyV5

Do you always do this, throw away the product and go back to the point of sale and say the product was faulty? I understand that the seller, not seeing the product you are complaining about, gives you your money back? Seriously, do we live in the same world?

This is not about 1, 2 or 3 devices, but the entire order.

You claim that all the devices from the order were faulty and you did not keep any. To be precise, these are products of different brands in different flavors and according to you, they were all faulty.

You want to talk to the owner about what? Are you going to yell at him? Are you going to intimidate him? We received a sample of your possibilities in the email. Please report us to GARDA, sue us and do whatever you want.

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