I discovered Ecigs4life whist looking to replace an outdated model and so Peter was so awesome helping with his knowledge on all things vape. Trialled the "Posito" 48hrs now Wow! What a difference to... See more
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See what reviewers are saying
Exceptional support by ecig, called us to discuss our order and was very informative and helpful with our order. Great communication and are out to please the customer rather than making a quick buck.... See more
I have been hunting for a decent vape store on line. Searching for quality and nicotine free. I found this site and place an order not really knowing which vape to order. Peter rang me within the hour... See more
By far the best company to go to if u wanna quit smoking cigarettes or if u need juice or a vape. The customer service is impeccable, it's the best service I've ever had with a company, I was almost a... See more
Company details
About ecigforlife
Information provided by various external sources
For over 10 years eCigForLife™ has strived to offer our customers the highest quality vape devices and independently tested vape liquids. As a leading Australian vape store, we understand that quality is the most important, especially for smokers trying to transition to vaping. All of our vape kits are sourced from original manufacturers and are tested for quality. All of our vape liquids are tested to prove there is no detection of PAH’s, Diacetyl, Acetyl Propionyl or Nitrosamines. We are proudly one of the leading vape shops in this regard. With over 300 tested flavours and the latest original products on the market, our professionally trained staff are here to help you find the right products to suit your needs. With eCig For Life you can be sure that we will provide a vaping solution to meet your personal and lifestyle needs. We take the time to help you understand your vape kit and provide step by step instructions so you can get the most out of your vaping experience.
Contact info
123 Nepean Highway , 3195, Aspendale, Australia
- 0418316209
- ivapeejuice@gmail.com
- ecigforlife.com.au
4.8
Excellent
467 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I am very impressed/satisfied
Customer service was great, this is only my 2nd time purchasing any eliguid . The other company was more than happy to sell me a heap fluid and gear that is rubbish and would of probably killed me, and will go into the bin . Only 3wks on after more research and speaking with Peter I am now using ecigforlife. Its only early days but I am very impressed with the service and the customer interest and feel a lot more comfortable vaping. Keep up the good work. Cheers Jack
June 5, 2023
Amazing quality, service, and communication
Service and communication
Amazing product and great quality
June 12, 2023
Very good setvice
June 1, 2023
very friendly and helpful…best e liquid out there
Always very friendly and helpful service. The best vape e liquid out there 💯
June 1, 2023
Absolutely Excellent!!! Highly recommend A++
Excellent service!!!!
Very knowledgeable and accommodating staff.
Every time I shop with them the experience is as good as the last. They go out of their way to make sure I always get what I'm looking for and leave feeling important. They really care about their clients - which is a nice change from what passes as customer service these days.
May 23, 2023
I have been dealing with Peter of E Cig…
I have been dealing with Peter of E Cig for life for 7 - 8 years . Its always a pleasure dealing with Peter
May 19, 2023
Want more than a price?
Customer service including detailed information that was very helpful. Relaxed, informed, friendly and professional.
May 1, 2023
Reply from ecigforlife
Valerie,
It's great to hear that you had a positive experience with customer service! Providing detailed information that is helpful is one of the key aspects of delivering excellent customer service, so it's great to see that this was a highlight for you.
Being relaxed, informed, friendly, and professional are all important qualities that customer service representatives should strive for. These qualities help to create a welcoming and supportive atmosphere for customers, and can make a significant difference in their overall experience. It's great to see that the customer service representative you interacted with embodied these qualities and left you with a positive impression.
Thank you for sharing your feedback, and I hope that your positive experience will encourage you to continue to use and recommend the company's products or services in the future.
Good service
Prompt reply to voicemail. Always happy to answer any questions I have. Good value for money and just good friendly service.
April 27, 2023
BUYER BEWARE, RIPOFFFFFFF!!!!!
How did this 'vape' company get the top spot on Trustpilot for "Best in Vaporizer Store"??
Their prices are an insult to the vape industry & these scheisters are taking advantage of newcomers to vaping. I say newcomers because nobody who knows what's what would pay the money they are asking.
All their 100ml juices are $150.00 !!!???
eScam4Life sell MilkKing Cereal 100ml fpr $150.00
ANYWHERE ELSE in Australia you will pay $30 - $35
Mods, tanks, starter setups are 3x or 4x the price of what all other REPUTABLE and TRUSTED stores sell.
I have to conclude that most of the reviews for this company are fake and solicited by the site owners. The others are from poor sods who have more money than sense.
Looking at their responses to negative comments on this site I fully expect some snarky PR response which aims to denigrate me in some way. Have at it boys! All I can say to anyone reading this review is...
SHOP AROUND!
SEE WHAT OTHERS ARE CHARGING FOR EXACTLY THE SAME ITEMS.
...and see for yourself what a money grubbing joke this company is.
April 26, 2023
Reply from ecigforlife
Dear reviewer,
Thank you for taking the time to leave a review about our company. While we appreciate your feedback, we would like to clarify a few points.
We are confused by your review as we could not find any record of you being a customer of ours.
While we welcome all feedback, we take pride in providing an honest and transparent service to our customers. It is difficult for us to address any concerns or issues that you may have had if you have not actually purchased any of our products or services. Do you perhaps have a mischievous agenda?
Firstly, we must respectfully disagree with your assessment of our pricing and product quality. Our prices are competitive and reflective of the high-quality products and exceptional service that we offer to our customers.
Secondly, we would like to highlight that not all products in the market are original or of the same quality. We source our products from reputable and trusted manufacturers who meet our strict quality standards.
Lastly, we can assure you that we do not engage in fake reviews or solicit them. We value our customers' feedback and strive to provide an honest and transparent service.
We understand that there are other options in the market, but we believe that our products and services offer value for money. We would be happy to discuss your concerns further and address any issues you may have had with our company.
Thank you again for your feedback, and we hope to have the opportunity to serve you better in the future.
Sincerely,
The Vape Company Team.
The best!
Easy to communicate with. Always efficient and quick delivery and great product
April 21, 2023
Great Service
Great Service.
The product ordered was unavailable. They took the time to phone and go through a better product available.
April 12, 2023
Great customer service and support
March 30, 2023
As always great customer service easy…
As always great customer service easy ordering & helpful information
March 14, 2023
Always Excellent service
Always Excellent service, and it's a pleasure to do business with you. 100% satisfied thank you.
February 19, 2023
Everyone is so friendly and helpful
Everyone is so friendly and helpful. Thank you xxx
February 16, 2023
Always a pleasure to speak with Peter…
Always a pleasure to speak with Peter and the team.
Great range of quality juice and coils .
cheers
February 6, 2023
Incredibly friendly and helpful
Incredibly friendly and helpful. I had an issue with my vape and I called and the owner helped me getting working again over the phone. What a legend!
January 13, 2023
Unprompted review
Very knowledgeable and helpful!
January 12, 2023
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