As a customer of 7 years, they used to be great at delivering to Ireland but they stopped without notifying me. When I phoned and asked if they could deliver to Northern Ireland, they said yes but req... See more
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Always straight forward ordering. Fill in the Order, press the 'Pay' Button, then sit back and wait for the fast delivery. Never had any problems, and I've been using them for Years. As they sometim... See more
The company is great, quickly despatch orders. And I've always been satisfied with my purchases. But I must admit that these last automisers seem below par... they just don't seem to deliver the nice... See more
I can't find my usual brand of e-liquid in Northern Ireland anywhere. I am so glad i found eCigs-Direct as I ordered my liquid and its sent within 3 days, plus the more you buy the bigger the savin... See more
Company details
Information provided by various external sources
eCigs-direct is the one stop superstore for great Vaping e-liquids and e-cigarettes. Top brands, Low prices & delivery, Vapouriz, Vivid, Pocket Fuel & more
Contact info
United Kingdom
- ecigs-direct.com
Hasn’t replied to negative reviews
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Exceptional service
Exceptional service. Easy ordering, personally would prefer to pay using PayPal, but that seems to have stopped.
Great service items arrived as stated
I like being able to fone order not…
I like being able to fone order not good on internet
Fantastic company
Fantastic service, easy ordering. I have used eCigs before and not a problem. Delivery is on time which is good as I sometimes forget to order till last minute.
Cannot fault service and delivery…
Cannot fault service and delivery always tracked and lost or never not received! But a little more of a discount on times purchased wouldn't go miss as a loyal customer 😉 but never the less 👌 Thanks ecigs derict👍
Fast and efficient service.
I’ve been using this company for quite…
I’ve been using this company for quite some time now and have absolutely no problems with them I’m a 77yr old and not entirely comfortable with online ordering however when I have a problem I can phone the company and they are more than happy to help. To actually get to speak someone these days is nothing short of a miracle. Customer service is excellent and delivery normally within 3 days I can work out from when ordered when to expect delivery.i have also recommended this company to friends who are very happy and use them regularly.
Good advice & fast service
Good advice on best choice of vapes to replace old "Logic Compact pods".
Quick mail out service.
Excellent service 👏 highly recommended
Stock my favourite brand that is no longer available in N.I
I can't find my usual brand of e-liquid in Northern Ireland anywhere.
I am so glad i found eCigs-Direct as I ordered my liquid and its sent within 3 days, plus the more you buy the bigger the saving. Fast efficient service first class
Excellent Service Everytime!…
Always get exactly what I order and quickly. Nothing to complain about ever. Excellent service!
Easy system for making orders with 1st…
Easy system for making orders with 1st class customer service from start to finish. Price's are good and have discounts available.
Fast and reliable
does amazon accept your invoices
i want that does amazon accepet your invoices are you brand athentic distribeautor
I have used EcigsDirect for several…
I have used EcigsDirect for several years. They continue to provide a great service. Easy to use Website giving a large selection of products at very competitive prices. I always buy 20 packs therefore it entitles me to a discount. Occasionally EcigsDirect have Special Offers making my discount even better.They also provide an Easy “add to basket” and secure checkout. My identity is Confirmed by Text Message giving me piece of mind, knowing I’m definitely dealing with EcigsDirect. There is several optional secure payment methods. I always used PayPal but I didn’t have that option with my last order. I used Credit Card payment.. no problem. Unfortunately “Apple Pay” my usual method of Online Payment isn’t available. Shipping is Free, depending on size of order and Order received within a couple of days.
For me… Using is EcigsDirect is the Perfect online buying experience. Highly Recommended! ..
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