While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I ordered an item through Tesco Market Place and wanted to return it. Tesco only instructs you to contact the seller directly, but they have not responded to my request for a return. I would not recom... See more

Rated 1 out of 5 stars

An absolute disgrace of a business. ordered items through Debenhams 37 days ago, stuff was delivered with missing items, damaged items that had leaked over the rest of the order and ruined them. Been... See more

Rated 1 out of 5 stars

7 LED FACE MASK. Cheap tat that quickly developes faults. No responses at all from eclats customer service. Really Really wish I had seen all these other reviews here before I purchased. Had to inv... See more

Rated 5 out of 5 stars

I purchased 3 items, retinol serum, vitamin c serum and retinol moisturizer. I've only used a few times and havent noticed any changes to my complexion as it is too soon. However, all 3 of the product... See more

1.6

Bad

TrustScore 1.5 out of 5

41 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.6

All reviews

(41)

2 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Noname beauty "brand" with questionable products

Claim themselves premium skincare brand, yet the only "premium" is piggyback on the Eclat name. I got the "glow" facial oil in a beauty box, claiming its value in retail is 60eur, however it is just heavily perfumed water rather than oil.
The "active" ingredients which they claim are at the very end of the ingredients list after the parfum.
Looks like another "noname" beauty brand created to lure "influencers" by putting high retail price and then selling it to influencers with 50% discount. I am sure it doesn't cost even $10.
Their instagram followers seem fake, with 14k followers they hardly get 25-30 likes on their posts. Facebook page is fairly empty with 5 reviews only.

An update from Dec '20, after I received two more products from two more London based no name companies with the same address! Apparently, this and also "dr.Eve_Ryouth" and "London Botanical Laboratories" - three companies registered at the same address (up to the same unit) in one of London business centers. And Eclat Cosmetic Ltd has just 2 employees, both are directors of the same.

August 20, 2020
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look