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Rated 5 out of 5 stars

Great range of eco friendly toy products for children. Very well packaged. I had made a mistake on my order and the owner was very responsive and helpful in helping me resolve it. Will definitely be s... See more

Rated 5 out of 5 stars

Excellent service , nothing was too much trouble . I paid for express delivery and it certainly was express ! Items arrived well -packaged and in less than 48 hrs . Would certainly recommend Eco-tots... See more

Rated 5 out of 5 stars

I have been ordering from eco-tots for almost 18 months now. They have such a wonderful selection of beautifully made, consciously crafted toys and activity sets for children. I am always asked where... See more

Rated 5 out of 5 stars

I’ve had a Lanka Kade subscription with Eco Tots for nearly a year and I couldn’t recommend them enough. Jacqui curates each box with so much love and care - thank you!

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4.8

Excellent

TrustScore 5 out of 5

92 reviews

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Rated 5 out of 5 stars

My go-to for beautiful, ethical toys

I have been ordering from eco-tots for almost 18 months now. They have such a wonderful selection of beautifully made, consciously crafted toys and activity sets for children. I am always asked where my nephew's toys are from! Thank you for helping me be 'the cool aunt'. :D

July 28, 2021
Rated 5 out of 5 stars

Great Product

This is the first time I have bought from this company. The farm animals are exactly as described and a great size for little hands. I shall definitely use this company again. Environmentally friendly packaging too.

June 24, 2021
Rated 5 out of 5 stars

I ordered the gorgeous 'Hedera' bumble…

I ordered the gorgeous 'Hedera' bumble to add to my 'Barky' and 'Forest' bumble family.

Online ordering and payment via my android phone was straightforward, easy, and delivery was prompt.

Eco-tots have sourced this amazing environmentally friendly bumble product from a small business and it doesn't disappoint.

The bumbles are wonderfully tactile and promote hand eye co-ordination in your little ones when the sections are unscrewed and jumbled.

June 3, 2021
Rated 5 out of 5 stars

Great service

Great service. My order was dispatched within a day of ordering and arrived packaged without plastic. I would definitely order again.

May 9, 2021
Rated 2 out of 5 stars

Poor customer service

Product as described and good quality. Bought as a gift. Received an email saying one item was out of stock and would I like a replacement or refund.

Replied to email within a couple of hours and advised would like a replacement. No response.

Sent another email a few days later requesting the same thing. No response.

Tried to call mobile number detailed on website - goes straight to voicemail repeatedly. Left two voicemail messages. Both not responded to.

Eventually receive a refund from eco tots and no further communication. Dire customer service. Would not shop with this company again.

April 27, 2021
eco-tots.co.uk logo

Reply from eco-tots.co.uk

Hi Saoirse,

there seems to be a communication error here as i replied to your email twice, asking about the item that was out of stock and explained id made all those in stock visible on the website - rather than showing all items. I didn't get a reply so i refunded the one item and sent the rest as i was concerned for the time. As for the phone calls all i can do is apologise and I'll look into this. As you can see from all the other reviews we strive for excellent customer service, so all i can do is apologise.

Kind regards,

Jacqui

Rated 5 out of 5 stars

Very helpful

Very helpful, able to answer questions and went out of her way to help me in advance of purchase. Great company, will use for years to come.

March 11, 2021

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