eco tyres southamLTD Reviews 

I haven't been very impressed with eco tyres. Our clutch and fly wheel needed to be replaced and the car was undriveable. We managed to get a few quotes all between 1,100 to 1,300. Unfortunately our reliable garage that we normally go to wasn't able to fit us in for a week and a half. So we decided to go with Eco Tyres who had quoted us approximately 950 for the clutch to be replaced and said that it would be around another £350 for the fly wheel. This quote was the higher end, but because they had availability we decided to go with them.

The few pros:
- they were able to pick up our car for a small extra fee
- they were available to do the work relatively promptly (or so we thought).

CONS:
- POOR COMMUNICATION: They picked up our car on Friday and we had no further communication with them unless we contacted them. We called on Saturday and they told us that they needed a part and that should come in on Monday. We called on Monday (again we had had no contact from them) and we were told the work wouldn't be finished and to call again on Tuesday. During this call I asked about if they offered a blue light discount as it had suggested previously that they did on their facebook page (this may have been out of date), the man on the phone said not to worry and we would be able to talk about the payment tomorrow.
- Tuesday - We called to ask if the work was done and they said it was (again we hadn't had a call to say it was done or to come and get it). When we arrived we expected the cost to be around 1,300 (again the higher end of the quotes we had received). Instead the cost was £1,500 plus. My husband explained what we had been quoted - however they stated that that was the price.

I expect that if a cost is going to be higher than originally quoted that this is communicated to the client before the work is done. I would also expect good communication around when the work is likely to be completed by. The reason we chose Eco Tyres was because we wanted a prompt service due to the level of inconvenience we were experiencing without the car. If we had known it would cost as much as it did and would have taken as long as it did we would have waited a couple of days extra for our own garage to be able to do the work. People we trust who are reliable, good communicators and honest with their prices.

Used Eco tyres a few times now, having bought tyres via their ebay shop. Also some light mechanical work following on.
Friendly and approachable and fair prices.
Importantly wheels are torques back properly with a torque wrench rather than just over tightened with an air wrench at some other shops.

If I could I will give 0 stars
Avoid this EcoTyres at all
Let me begin:
I have been at EcoTyres on Friday 13/05/22 for swapping my my old alloy wheels with new alloy wheels, basically just to take down old ones and put new ones that’s it ,my new alloy wheels was a complete set with tyres from WheelBase company which their coming already balanced with correct tyre’s pressure with wheel nuts , complete set .
I have arrived there in the afternoon and ask the gentleman calling himself “ manager “ how much £ will that be to take down old ones and fit new ones ( 15 minutes job maximum) the “ manager “ told me a price of 80£ .. lol … yes yes 80£ , when I’ve heard the price I was left speechless 😶 asking him if he joke he say no is not joking and best price can do it is 60£ as he charge per hour , ridiculous price , how to pay 60£ for swapping some wheels 🛞 loool ( of course i did not pay 60£ )
The so called himself “ manager “ it is robbing people, he make the price by the car you drive he invented the price , he make the price the way you look the way you’re dressed, he basically trying to fool people ( with who is working ) with didn’t work , he is charging enormous amount of money he put the money in his own pocket, other reason I don’t see to charge 80£ initially and after 60£ , he was nice making me 20£ discount 🤣
The funniest part it is I have send to EcoTyres a lot of people trough my recommendation, until I was needed for my car and this happened to me lol
You have lost me as a customer and possibly other customer do to this very bad experience, I will never ever recommend you to no one , I will recommend my customers to avoid you at all cost
I have been after this jaw dropping experience to Lee Tyres trade garage , next to Spartan Gym , guess what they have charged me 15£ for swapping, 10 minutes job , I have give them 25£ , very nice people, I would recommend them with pleasure.
Avoid avoid avoid EcoTyres if you don’t want to be robbed.

Horrendous company, very hard to deal with, very poor customer service, still awaiting refund for my tyres that never arrived, avoid like the plague

Bought 2x tyres via their amazon store. Having been let down by two other suppliers I emailed first to check they had stock. They responded quickly to my question, and advised that delivery would be on the 23rd/24th. I received a tracking reference on despatch, and the tyres turned up as described on 23rd. Couldn't ask for more. I wish I had gone to these guys first!

really solid tyres change.

good friendly and fast and efficient service. definitely good value for money with decent product roadstone tyres (fuel efficiency B grip efficiency A)

first time customer

only criticism is and this is me being picky is that they were almost to fast in asking for my key to the car.

UNBELIEVABLE customer care, above & beyond all expectations! These guys really pulled out all the stops for me & helped me tremendously with their EXCELLENT communication & effort to make sure i received my order ASAP , THANKYOU,THANKYOU everyone.
You will never get more professionalism anywhere on this planet.
This is EXCELLENCE in the making, couldn't wish for better !!!!! 🏆 🏆 🏆 🏆 🏆 🥇