Eco4 energy saving Reviews 81

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and polite demeanor, often highlighting their efficiency and clear communication throughout the process. Many people appreciate the smooth coordination of services and the prompt completion of work, with several noting the respectful and tidy approach of the installation teams. However, some customers were not happy with the service, mentioning issues such as unfinished work, radiators not functioning after installation, or receiving different colored shades than expected. A few people also felt let down by the company.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their professionalism, politeness, and... See more

Service

Consumers find service to be positive, highlighting smooth, quick, and efficient experiences from start to... See more

Based on these reviews

Rated 5 out of 5 stars

Amazing and helpful company. The application process was easy and fast. Great communication and quick responses to all my enquiries. My little one and I used to live in a freezing cold flat with... See more

Company replied

Rated 5 out of 5 stars

Got to admit when I first heard about the scheme i was very sceptical about the whole thing...sounded to good to be true. However it's been a very good experience with eco4 from the first phone cal... See more

Company replied

Rated 5 out of 5 stars

This company was recommended to me by a friend. Khizer is a very reliable and responsible person. He handled all the heating work in my home, including the heating system, radiators and boiler, entir... See more

Rated 5 out of 5 stars

I was very impressed with Connor and his team. They all worked extremely hard and were a pleasure to meet and deal with. Connor co-ordinated everything superbly and kept me fully updated throughout th... See more

Company replied


Company details

  1. Solar Energy Company

Written by the company

Apply today to have your old & inefficient boiler replaced for FREE. Many people now qualify for free Boiler Grants under the 2023 Government’s ECO scheme.


Contact info

4.8

Excellent

TrustScore 5 out of 5

81 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Professional

Connor was my point of contact. He kept me up to date with all details of the process. Very smooth, quick and efficient service provided. The boiler fitters were professional, polite, clean and tidy. No problems. Would recommend for all home improvements.

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding Service

Excellent service from start to finish. Connor was amazing explained everything to me and kept me informed all the way . Outstanding Service one happy customer

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

A company you can trust

This company was recommended to me by a friend. Khizer is a very reliable and responsible person. He handled all the heating work in my home, including the heating system, radiators and boiler, entirely on his own. His pricing was reasonable, the work was carried out efficiently, and he showed a strong sense of responsibility throughout. He also helped us deal with a few additional issues that were not even part of his original scope of work. My wife and I are extremely grateful for his help, and we highly recommend him to others. Excellent!
Wallace/Shanise

January 19, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

The engineers that came to install our boiler were very professional and were very respectful of our home. Slater made sure everything ran smoothly from start to finish I would deffo recommend them.

January 15, 2026
Unprompted review
Rated 5 out of 5 stars

A big thank you to ECO 4 for the…

A big thank you to ECO 4 for the support and advice and helping me upgrade our heating system an amazing customer service thanks to Ozzy and Connor for ensuring a smooth process from the initial surveys and all the way thru to the installation of our new heating system everything was smooth and promptly completed

December 10, 2025
Unprompted review
Rated 5 out of 5 stars

Warm Happy Bunny

Many thanks to Slater, Harris and all the rest of the team for both negotiating the grant and the professionally installation of a new boiler and upgraded loft insulation.
I am now a warm Happy Bunny.
Thank You

November 27, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing and helpful company

Amazing and helpful company.
The application process was easy and fast. Great communication and quick responses to all my enquiries. My little one and I used to live in a freezing cold flat with a 40-year-old boiler and almost non-existent insulation. Eco4 and especially Connor, helped us to get approved for a grant. We now live in a cosy and warm place.

Thank you, Eco4, and Connor, for all your help and assistance.

November 3, 2025
Unprompted review
Eco4 energy saving logo

Reply from Eco4 energy saving

Thank you so much for your wonderful feedback! We’re thrilled to hear that Connor and the team were able to help make your home cosy and warm. It’s great to know the application process was smooth and that our communication made things easier for you.

We truly appreciate your kind words and are so happy we could help improve your home comfort!

Best regards,
The ECO4 Energy Saving Team

Rated 5 out of 5 stars

Totally amazing from start to finish…

Totally amazing from start to finish very efficient very professional all the way through from application to instalation. Slater ,thank you very much for all your kindness and support.

October 4, 2025
Unprompted review
Eco4 energy saving logo

Reply from Eco4 energy saving

Thank you so much for your kind words! We’re delighted to hear that everything from application to installation was smooth and professional. Slater will be thrilled to know his support and kindness made such a positive impact.

We really appreciate your feedback and recommendation!

Best regards,
The ECO4 Energy Saving Team

Rated 5 out of 5 stars

Eco4 fantastic

Got to admit when I first heard about the scheme i was very sceptical about the whole thing...sounded to good to be true. However it's been a very good experience with eco4 from the first phone call to the last installment.
Communication was excellent especially with a lady called Rachel who kept in contact throughout.
All the chaps that turned up to do the work were great not one issue.
Would highly recommend eco4 to anyone who qualifys for the scheme definitely 5 star rating

September 23, 2025
Unprompted review
Eco4 energy saving logo

Reply from Eco4 energy saving

Thank you so much for your fantastic feedback! We completely understand the initial scepticism, and we’re delighted to hear that your experience with us turned out to be such a positive one. Rachel will be thrilled to know her communication and support made a real difference.

It’s great to hear that our installation team delivered excellent service from start to finish. We truly appreciate your 5-star recommendation and are so pleased we could help make your home more energy-efficient and comfortable.

Kind regards,
The ECO4 Energy Saving Team

Rated 5 out of 5 stars

Eko4 Slater did great job with my…

Eko4 Slater did great job with my tenant , required patience on access , engineers on the day were punctual and good communication, happy with result for our tenant.

September 17, 2025
Unprompted review
Eco4 energy saving logo

Reply from Eco4 energy saving

Thank you for your kind review! We’re really pleased to hear that Slater and the installation team provided great communication and handled everything with patience and professionalism. It’s wonderful to know your tenant is happy with the results.

We truly appreciate your feedback and your trust in ECO4 Energy Saving.

Best regards,
The ECO4 Energy Saving Team

Rated 5 out of 5 stars

The whole process was hassle free and…

The whole process was hassle free and easy from the start. Brilliant workers whole procedure done in 4 hours. Rebecca kept in touch with me through the whole process. Very highly recommended and a brilliant scheme.

September 11, 2025
Unprompted review
Eco4 energy saving logo

Reply from Eco4 energy saving

Thank you for your wonderful feedback! We’re so pleased to hear that the whole process was smooth and hassle-free for you. Rebecca will be delighted to know her support and communication made everything easier.

It’s fantastic that the installation was completed efficiently and to your satisfaction. We truly appreciate your kind words and recommendation!

Best regards,
The ECO4 Energy Saving Team

Rated 5 out of 5 stars

I am so very greatful to Rebecca for…

I am so very greatful to Rebecca for her assistance with my install of eco4 grants loft insulation, trickle vents extractor fans and new combi boiler. Very professional service and great communication through out. The workmen were clean polite and very efficient. Can't thank them all enough.

September 11, 2025
Unprompted review
Eco4 energy saving logo

Reply from Eco4 energy saving

Thank you so much for your kind words! We’re delighted to hear that you’re pleased with your new installations and that everything went smoothly. Rebecca will be so happy to know her support made the process easy and stress-free for you.

It’s great to hear our installation team provided a clean, polite, and efficient service. we’ll be sure to pass on your appreciation to everyone involved. Thank you again for choosing ECO4 Energy Saving!

Best regards,
The ECO4 Energy Saving Team

Rated 5 out of 5 stars

They were amazing from start to finish…

They were amazing from start to finish very professional and explained everything to me
Stayed in contact and would highly recommend this service I am over the moon thank you , Connor was fab and Harris they are a really genuine / people / company and I felt safe with the whole team I would recommend them to everyone

September 8, 2025
Unprompted review
Eco4 energy saving logo

Reply from Eco4 energy saving

Thank you so much for your lovely review! We’re delighted to hear that you felt supported and informed throughout the whole process. Connor and Harris will be so pleased to know their efforts made such a positive impression. It means a lot to us that you felt comfortable and confident with our team that’s exactly the experience we aim to provide for every customer. We truly appreciate your kind words and recommendation!

Rated 5 out of 5 stars

Quick easy and efficient.

Quick easy and efficient.
Connor initially made contact and explained fully what was required and helped giving support and always in contact to ensure everything was correct. Harris was the second person to assist and both were very supportive and ensured everthying ran smoothly.

August 8, 2025
Unprompted review
Eco4 energy saving logo

Reply from Eco4 energy saving

Thank you for your kind review! We’re so pleased to hear that Connor and Harris provided clear guidance and support throughout the process. Our team always aims to make everything as straightforward and stress-free as possible, and it’s great to know everything ran smoothly for you.

We’ll be sure to pass on your kind words to both of them — they’ll be delighted to hear your feedback.

Best regards,
The ECO4 Energy Saving Team

Rated 5 out of 5 stars

I spoke to Connor who was very helpful…

I spoke to Connor who was very helpful and polite. He definitely got the wheels in motion very quickly. I was amazed how simple it all was obviously these people have great contacts absolutely ecstatic with how it all materialised.
Thank you to this great company ECO4 energy saving

July 10, 2025
Unprompted review
Eco4 energy saving logo

Reply from Eco4 energy saving

Thank you so much for your wonderful feedback! We’re delighted to hear that Connor was able to assist you promptly and make the process smooth and straightforward. It’s great to know you’re so pleased with how everything came together. We truly appreciate your kind words and your support for ECO4 Energy Saving!

Rated 5 out of 5 stars

Call handler rebecca amazing

Call handler rebecca amazing. To fabulous installation team Muhammad and team. Amazing experience. Thank you from the bottom of my heart. You have no idea how much I appreciate everything. Thanks

July 28, 2025
Unprompted review
Eco4 energy saving logo

Reply from Eco4 energy saving

Thank you for your feedback and the 5 Star review.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look