Eco Bath London Reviews 147

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 39 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and design of the products, finding them to be exactly what they were looking for and exceeding expectations. Many people highlight the efficiency of the delivery service, noting that orders arrived quickly, well-packaged, and undamaged. The ease of ordering and the overall positive experience with the company are frequently mentioned, with many expressing their intent to reorder. However, some customers experienced minor issues, such as a defect in a product's stitching, which was promptly resolved by the company's responsive customer service. Additionally, a few people noted that refills for certain products were not available, which was a slight disappointment.

What people talk about most

Product

Consumers express satisfaction with the products, often highlighting their high quality and effective design.... See more

Quality

Reviewers highlight positive aspects of quality, with many customers expressing satisfaction with the high... See more

Delivery service

Customers consistently report positive experiences with delivery service, frequently highlighting super fast... See more

Order

People report positive experiences with their orders, often noting the ease of the ordering process and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered a bamboo laundry basket. On receipt I discovered that the cotton liner had a defect in the stitching. I notified EcoBath who responded promptly and sent a replacement liner. The real test... See more

Rated 5 out of 5 stars

I absolutely love my new Eco Bath body brushes! The detachable handle is brilliant for reaching my back, and it’s just as comfortable to use as a hand brush. The bristles are nice and firm (exactly wh... See more

Rated 5 out of 5 stars

Ordered 4 diffusers of different scents, 3 for various rooms in my home and 1 as a gift for someone. They arrived quickly and the scents are good, much better than the chemical smell of others I've... See more

Rated 5 out of 5 stars

Thrilled with my purchases. It’s my first time buying from this company. I bought a couple of back scrubber loofah straps, and added in 3 of the £1 mystery items too just to see what I ended up w... See more


Company details

  1. Bathroom Supply Store
  2. Beauty Product Supplier
  3. Foot Care

Written by the company

Starting as a small shop in Camden market, Eco Bath London has blossomed into a manufacturer and supplier of organic natural body care and bath accessories. We offer our customers the highest quality products made with ingredients sourced solely from environmentally sustainable sources. We are passionate about our products and understand the value they hold in the lives of our customers and for the planet.


Contact info

4.9

Excellent

TrustScore 5 out of 5

147 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

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Rated 5 out of 5 stars

Olive Wood Nail Brush

Bought this Olive wood nail brush from Eco Bath. Prompt delivery and good price when compared to similar products from other vendors. So far the product seems completely waterproof. Time will tell whether olive wood is a better material and longer lasting than other woods. Good natural bristles as well.

September 21, 2020
Unprompted review
Rated 5 out of 5 stars

I ordered an extra long natural loofa…

I ordered an extra long natural loofa and it arrived within 48 hours. I am so glad that I ordered from Eco Bath, as the item is just what my very tall husband needed. He loves the loofah and it is very good quality for the price I paid.
A great product from a great company where I shall be making future purchases.

September 21, 2020
Unprompted review
Rated 1 out of 5 stars

Avoid the walnut wood nailbrush unless you want a stained sink!

I bought the natural sisal walnut Wood nail brush 2 weeks ago. As soon as the brush got wet the brown dye leaked from the wood onto the bristles and onto our sink, and continued to do so each time we used it. The natural sisal is now a dark brown and there is brown staining on he sink. I will be putting it in the bin now so its a waste of money. I did email the company to complain but have heard nothing back.

September 8, 2020
Unprompted review
Eco Bath London logo

Reply from Eco Bath London

We're truly sorry to hear that has been your impression of our product, Charlotte. We can assure you we want you to have the highest quality, eco-friendly items from sustainable sources. We're currently investigating this matter and during that time, we've fully refunded your order.

Rated 4 out of 5 stars

Really been looking for a body scrubber…

Really been looking for a body scrubber thingy the usual plastic netting type needed to be more eco friendly and I found a replacement here which does a good job.
Bought soap on a rope in lavender too which smells gorgeous but dried my sensitive skin .

September 8, 2020
Unprompted review
Rated 5 out of 5 stars

Gift

I brought this as a gift after purchasing one from the Eden project. Lovely hair wrap.

September 8, 2020
Unprompted review
Rated 5 out of 5 stars

Happy Feet! Thanks to Eco Bath

I'm the very pleased owner of an Eco Bath foot massager. It's beautifully crafted and very good quality.
I get quite a lot of foot pain. This helped to ease it straightaway. I use it when I'm online or watching tv so it's part of my daily life.
Eco Bath supplied the massager very promptly too.
Absolutely brilliant! Thank you!

September 6, 2020
Unprompted review
Rated 5 out of 5 stars

Love love my foot roller

Love love my foot roller. It's sturdy, I can have a reflexology treatment without leaving the house. Highly recommended if you suffer from aching feet.

August 19, 2020
Unprompted review
Rated 5 out of 5 stars

Great items delivered quickly

Great items delivered quickly. Have been trying to buy whole loofahs that are large enough to use for washing rather than the rubbish small ones available. Loved the two I bought, well worth the money and would highly recommend the company and the products

August 18, 2020
Unprompted review
Rated 5 out of 5 stars

Eco bath

great service. Unexpected same day delivery, was pleasantly surprised! Great products would definitely use again!

August 14, 2020
Unprompted review
Rated 5 out of 5 stars

Great towel!

I ordered a bath towel and absolutely love it! Ordering some more hand towels soon :-)

August 6, 2020
Unprompted review
Rated 5 out of 5 stars

5 stars - always

Always 5 stars service, great customer service, fast delivery, every time included little surprise present. Products are natural, high quality.

August 4, 2020
Unprompted review

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