EcoCaffè Reviews 

895
TrustScore 4.5 out of 5

4.7

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Rated 4 out of 5 stars

I'm not sure whether it's been the growing season, changes in market choice but the stronger blend pods are gorgeous (robust without any bitterness). Whatever, KEEP doing it! Quick response to my r... See more

Rated 5 out of 5 stars

- Well constructed pods - Purchased two "Taster" 4 pack variety selections and found it to be excellent top quality coffee both straight Arabica and Blends. - Well packed pods (7 different boxes... See more

Rated 5 out of 5 stars

I recently stayed at an Air B and B and sampled your wonderful coffee! On arriving home I was able to easily source and order some sample packs for my work office. The feedback all around has been ove... See more

Rated 5 out of 5 stars

Hi peter Sorry for the delay in responding, I wanted to say the last order of decaf coffee came in the new style pods absolute winner, they pour well compared to previous pods which occasionally u... See more

Company details

  1. Coffee Store
  2. Coffee Wholesaler
  3. Food Products Supplier

About EcoCaffè

Written by the company

EcoCaffè is the home of the largest selection of Organic coffees in 100% certified biodegradable and compostable capsules for Nespresso.

EcoCaffè started off by exclusively selling the world's first biodegradable coffee pods to Australian consumers. These biodegradable coffee pods were produced by Ethical Coffee Company, which was established by its CEO Jean-Paul Gaillard, the man behind the Nespresso coffee capsule success.

The EcoCaffè Company is a fully Australian-owned company that exclusively distributes Dingo Republic Coffee. We continue to develop new and innovative ways to ensure that our products are of the highest quality whilst having the lowest negative impact on the environment and people involved throughout production and delivery.

Dingo Republic is 100% Australian-owned and operated, dedicated to sustainability and quality in coffee production. Dingo Republic was created as a tribute to the true origins of coffee and a way in which our customers can sample blends from around the world.

By providing the next generation of certified biodegradable and composable capsules, Dingo Republic is revolutionising the coffee capsule market, with a strong environmentally friendly approach and commitment to real sustainable development. Our pods are made from renewable biobased materials and contain no aluminium or petroleum based plastics. Capsules and lids will break down within 180 days according to the stringent AS4736 and EN13432 standards.

Our coffees are sourced from the best growers around the world and carefully selected and roasted using traditional methods right here in Australia. The coffee is of the highest quality and our capsules are compatible with all current Nespresso®* Original Line machines. The result is a first class coffee that respects the best traditions.

The best coffees of the world in our certified compostable and biodegradable capsules.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

895 reviews

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4.7

All reviews

(895)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Great ethics and improved quality

I love EcoCaffe coffee pods, both the taste and the ethics. I am unsure as to whether you have made changes due to customer feedback, but I have noticed that, with my last order or two, the pods are definitely easier to fit smoothly into the coffee machine than they were previously. In the past, I experienced some wastage of coffee pods because they would get jammed and crushed out of shape and I would need to start again with a new pod. Glad that this is not the case now!
One query.... I have just attempted to place a new order for chocolate pods with the winter season approaching and can't find them. Are they not available anymore? It would be disappointing if that were the case.
Overall, very happy with EcoCaffe products and service. Thanks.

April 29, 2021
Rated 5 out of 5 stars

Great coffee

Really nice tasting coffee, purchased a couple of different flavor pods and have enjoyed them all. Great online experience with easy ordering and prompt delivery. We will definitely purchase again.
Thank you for great coffee and good service.

April 18, 2021
Rated 5 out of 5 stars

Nice coffee

Nice coffee- prefer the stronger ones, very fast delivery, decent price and I like the biodegradable pods. Winning all round

April 9, 2021
Rated 5 out of 5 stars

Exceptional service 👏

Wow!
We are so thrilled with your online service and prompt delivery
We have ordered twice so far and are very impressed with the product we purchased
We will be reordering and recommend Ecocaffè to everyone.

March 18, 2021
Rated 5 out of 5 stars

Absolutely love this coffee !

Absolutely love this coffee !! I’m so glad I found it !! Organic, Australian, no aluminium, BPA or nasties and biodegradable fully compostable. Great strong coffee. I have tried all the different types and love them all, but my faves are Dingo Smooth. Extremely prompt and informative from order to delivery. I’ve gone to a subscription and won’t be leaving. Very happy

March 14, 2021
Rated 5 out of 5 stars

Best Organic Coffee ever

Best Organic Coffee ever. I don't drink anything else now. In my recent order a mistake was made and one of the Coffees sent was incorrect. Peter from Ecocaffe sorted it out immediately and my correct Coffee arrived 2 days later.
Great Coffee from a Great Company.

March 14, 2021
Rated 2 out of 5 stars

Very disappointing ordered the…

Very disappointing ordered the flavoured ones could even taste the flavour and coffee was very mild

February 28, 2021
EcoCaffè logo

Reply from EcoCaffè

Hi Vicky, really sorry to hear the flavoured coffees fell short. We're unsure why there'd be such a discrepancy in your experience/batch of pods, so we've gone ahead and applied a full refund to your order, as we don't want you to feel out of pocket. Once again, appreciate you giving us a shot and the genuine feedback - it's the only way we can improve :-)

Rated 3 out of 5 stars

Great coffee slow postage

Great coffee, bit expensive and very slow postage

February 22, 2021
EcoCaffè logo

Reply from EcoCaffè

Hi Ant, thanks so much for all your support over the years and for providing us with your valued feedback. Great to hear about the coffee :) This recent order was dispatched within 24 hours as per our promise, but then took 9 business days to WA. Australia Post has advised us that parcels may take longer than usual to arrive. Recent severe weather has caused delivery delays across WA :( We do offer Express Post if you need your coffee shot urgently ;)

Rated 5 out of 5 stars

Loyal and long term customer

I have been an eco Caffe customer for about 6 years' now, and they always have a terrific range of coffees, and special treats. I just love that the pods are better for the environment. It's easy to shop online and deliveries are always quite quickly despatched. Any issues are easily dealt with over the phone. Thanks Peter and the team.

February 18, 2021

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