I lodged a complaint concetning quality of wood bring delivered. Previous Kiln Dried Ash orders were most definitely NOT Kiln dried and was doubtful if it even was Ash???? Following co.plaint I rece... See more
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At ECOFUEL™, we specialise in better wood fuels for homes and professional kitchens across Ireland. For more than a decade, we’ve been supplying kiln-dried firewood, wood briquettes, lumpwood charcoal and professional pizza briquettes to customers who value performance, reliability and sustainability. For years, many households and businesses struggled with inconsistent firewood, damp logs, smoky fuels and unreliable deliveries. Fires that should bring warmth and comfort often became frustrating to manage. ECOFUEL™ began with a simple idea: wood fuel should just work properly. Our approach has always been simple: supply properly dried fuels that burn consistently and deliver them with service customers can depend on. From our CityBag® range for everyday home fires to SingleDeck® and DoubleDeck® crates of kiln-dried logs, and our Forno1889® pizza briquettes used by wood-fired pizzerias, every product we supply is designed to burn cleaner, hotter and more predictably. Our delivery service is part of that experience. Through our signature Final 40FT® delivery system, our team brings fuel directly to homes, sheds and kitchens across Ireland, helping customers store their fuel exactly where it’s needed. Every ECOFUEL™ product is sourced from 100% sustainably managed forests and verified by FSC® certification. As proud members of 1% for the Planet, we invest in reforestation and biodiversity projects because protecting the forests behind every fire is part of our responsibility. Many of our customers have been with us for years, trusting ECOFUEL™ to keep their fires burning season after season.
Unit 7, Millers Hall, H91 TD0F, Galway, Ireland
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I've had several deliveries from Ecofuel.
Products are always absolutely great & delivery date & times accurate.
I would highly recommend all their products

Reply from ECOFUEL™
I lodged a complaint concetning quality of wood bring delivered. Previous Kiln Dried Ash orders were most definitely NOT Kiln dried and was doubtful if it even was Ash????
Following co.plaint I received apology and delivery that most definitely was exactly what I had ordered.

Reply from ECOFUEL™
Your driver put the logs neatly into our shed -we are elderly and would find it hard to do it ourselves. We really appreciate it.

Reply from ECOFUEL™
A lot of the logs are very small this time, so they burn away quite quickly.
But it’s a good product and I’ll be happy to buy again

Reply from ECOFUEL™
Excellent service very helpful & polite delivery guys

Reply from ECOFUEL™
I find eco fuel oak box bundles excellent, wood is superior quality to competitors I find and packing so easy for storage. Prompt delivery also

Reply from ECOFUEL™
Delivery guy wheeled our CitiBags around back, right into our shed and took the bags back to re-use. Even offered to take a pallet from our last delivery away (but we had plans for it)!

Reply from ECOFUEL™
Great service and excellent quality logs and kindling, would highly recommend.Delivery drivers are amazing.

Reply from ECOFUEL™
Fantastic company to deal with. 100% satisfaction rate. Just love these products!

Reply from ECOFUEL™
Excellent quality product and very courteous delivery person - many thanks again, Ecofuel!

Reply from ECOFUEL™
Great Service and Great Product
Their Kilin dry wood is the best !!

Reply from ECOFUEL™
The product is always good and arrives as promised. The delivery personnel are really helpful with regard to getting the product as close as possible to the storage location.

Reply from ECOFUEL™

Reply from ECOFUEL™
5 stars all the way excellent fuel and a very friendly delivery on time every time!

Reply from ECOFUEL™
My delivery arrived within the predicted time, so I was able to be there to direct the driver when unloading. He was friendly and efficient and because he had delivered to my home before, knew where to unload the delivery. He also took the empty bags for reuse and the empty boxes for recycling. This is why I use Ecofuel again and again.

Reply from ECOFUEL™
Happy with my experience…the wood bundle was delivered within a couple days of ordering, the delivery man was helpful with getting purchase into my shed and the fuel burns well!

Reply from ECOFUEL™
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