Terrible customer service, would not respond to emails (which is their only way of contact), over 8 days after guaranteed delivery, I have not received anything. Don’t trust them.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I love the toothbrush and have found it softer than commercial products but still as effective. My gums feel better (less sore from over brushing) but my teeth still feel as clean! My husband has f... See more
Lovely product and fast service! Placed an order from the site when it launched for the reusable cotton pads, and the quality is excellent, love the simple but premium feeling packaging! Not only is i... See more
Ordered the reusable cotton pads the other week and what can I say, I absolutely love them! They make my skin feel so soft as they have a super soft side and a gentle exfoliating side, I use them to a... See more
Company replied
Company details
Written by the company
Sustainable, Earth friendly, unique retailer of environmentally conscious homeware, gifting & well-being essentials. We plant a tree for every purchase!
Contact info
Dry Summer Cottage, HX2 6EP, Luddendenfoot, United Kingdom
- 07825558696
- ecogardenuk@gmail.com
- ecogardenuk.co.uk
2.4
Poor
109 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Super fast delivery of high quality products
Super fast delivery of high quality products. Really pleased with our purchases .
October 12, 2020
Reply from Eco Garden
Thank you so much for taking the time to leave us a review! It means the world to us to see people enjoying our sustainable products and joining us in our mission to make environmentally conscious living more approachable and accessible than ever before.
Delighted to hear you enjoyed your purchases and we hope you return to our store again in the future.
Thanks again,
Kind regards.
Eco Garden
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.