While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
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I purchased an engagement ring from 'ecogemsjewelry.com.' Everything went smoothly until I sent the ring for resizing. When I received it back, I noticed that the ring was slightly deformed, and one of the small diamonds on the side had fallen out. I contacted them to explain the issue, but they refused to take responsibility and review the evidence.
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Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
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Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
