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Greener Homes Reviews 8

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TrustScore 2.5 out of 5

2.6

Green Energy Supplier
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Company details

  1. Green Energy Supplier

Written by the company

Greener Homes help you to secure an ECO4 Government Grant so that you can save money on your energy bills.

Contact info

2.6

Poor

TrustScore 2.5 out of 5

8 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

What customer care

At first the director and project manager said they’d sort the whole project within 2 weeks. 80% of the workmanship was worse than poor quality throughout the ongoing project - even though I’m still waiting for the project to be finished (March start 2023 still waiting for the phrase ‘next week to complete ‘ to happen 20 October 2023 - it’s a great 2 weeks!!. ) I even tried to help the company by signing a completion to enable them to obtain finances - this had a caveat to complete the work - we are still waiting. Wouldn’t mind but I’m poorly with various issues so struggle with anxiety and the people I dealt with knows this.
What has been completed is working and it’s improved our home, just very frustrated at being put off by the companies contacts we have What do I do to enable to get the documents for the heating and work done ??
1 Nov- one job done since the review was posted, done well must say. But where are the completion documents?? Leave rest of the outstanding jobs as it’s painful asking for them done. Just the documentation now showing completion and logging with the boiler company- please!!
Dec 4 2023
Two weeks ago we where told we would receive the documents- guess what we asked again last week to be told the director is doing it today well it seems that he’s forgot about our job that has been going on since March - wouldn’t mind they never even finished the work ! Trickle vents in the post too ? I’ve had the rest of the work done !! Is anyone doing the customer care at this place !!

Any chance you can just complete what was agreed - I really don’t want to send this to the omnibus

Tony of oldham

December 4, 2023
Unprompted review
Rated 5 out of 5 stars

Very informative and Efficient

Very informative and efficient in delivering exactly what they said they would.

I would recommend Eco Greener Home for all Home Energy Improvements. Thank You!

March 22, 2023
Unprompted review

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