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EconomyBookings Reviews 

150,360
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 32,756 reviews, reviewers overwhelmingly had a great experience with this company. Many customers found the booking process and user experience to be exceptionally easy and convenient. Reviewers consistently praised the platform's intuitive website, which offered a wide selection of options and made the rental process smooth. The pricing was frequently highlighted as competitive and fair, often being more affordable than other services. However, some customers also noted discrepancies between the initial quoted price and the final amount charged, often due to additional fees or unexpected insurance requirements at pick-up. These unexpected costs, sometimes related to insurance or airport fees, led to frustration and additional payments upon arrival.

What people talk about most

Booking process

Customers generally report positive experiences with the booking process, finding it easy to navigate and... See more

User experience

Reviewers mention positive feedback about user experience, with many finding the website and booking process... See more

Price

Consumers find price to be positive, with many reviewers reporting reasonable and competitive pricing... See more

Service

Customers consistently note ambiguous experiences with service, with many expressing significant... See more

Website

Reviewers highlight positive aspects of the website, with many customers finding it easy to navigate and use... See more

Reviews shaping this summary

Rated 4 out of 5 stars

the final price I was quoted was 664.30. I accepted this price and immediately paid through PAYPAL Pay in 4 Plan. The total payment shown on my Pay in 4 Contract is $ 699.88. Why is this different... See more

Company replied

Rated 4 out of 5 stars

Very busy location and took some time to get the car but the drop off was easy and quick. The car had not been cleaned but for what I needed it for it was fine. Staff at the location was friendly a... See more

Company replied

Rated 4 out of 5 stars

First time user booking for overseas holiday. Website was a little tricky to use. Hoping my holiday booking goes off without any problems. Good price

Company replied

Rated 4 out of 5 stars

Easy car rental, and helpful and polite staff. Prices are generaly high for car rentals in Sardinia.

Company replied


Company details

  1. Car Rental Agency
  2. Car Leasing Service

About EconomyBookings

Written by the company

Book Your Next Car Rental
with EconomyBookings

EconomyBookings.com EconomyBookings is a global online car rental comparison platform, founded in 2008 and trusted by over 4 million customers worldwide. The platform helps travelers find and book affordable rental deals from over 800 car rental suppliers, including major brands like Sixt, Hertz, Avis, Dollar, Budget, and Enterprise, as well as trusted mid-range and local providers across more than 20,000 locations in 150 countries. As a car rental broker, EconomyBookings lets customers search, compare, and book vehicles directly through the platform, with reservations fulfilled by the rental companies themselves. This model allows travelers to access a wide range of options, from compact city cars to spacious SUVs and minivans, review transparent pricing with a full cost breakdown before booking, making it easy to find the best value for any trip. EconomyBookings offers free cancellation up to 48 hours before pickup on eligible bookings, giving travelers flexibility to adjust their plans without penalty. The platform also provides 24/7 multilingual customer support to assist at every stage of the rental process, from booking through vehicle return. The platform's commitment to service quality has been recognized with multiple industry awards. EconomyBookings earned the prestigious Magellan Awards Gold Winner distinction in both 2023 and 2024. The company has also consistently achieved the Feefo Platinum Trusted Service Award from 2022 through 2026, a recognition reserved for businesses that maintain three consecutive years of Gold Trusted Service status based on verified customer feedback - reflecting sustained excellence in customer satisfaction. EconomyBookings is available in multiple languages and partners with leading travel metasearch engines such as Skyscanner, Kayak, and Autorentals, making its inventory accessible to millions of travelers worldwide. Whether booking for business, family holidays, or one-way trips, EconomyBookings is committed to making car rental straightforward, transparent, and stress-free.

We Make Car Rentals Easy and Cheap for You

Written by the company

Your Opportunity to Save
Thanks to established relationships with a wide range of rental companies, we provide access to competitive rates, allowing you to make cost-effective rentals. Explore the road with confidence knowing you've secured a great deal.
Where Booking Meets Simplicity
Our website is designed for easy navigation, enabling you to effortlessly choose, compare, and book a car anywhere in the world. Efficient search tools and an intuitive interface make the rental process straightforward and enjoyable. Enjoy the journey from the very beginning.
Experience You Can Rely On
Our long-standing presence in the car rental industry signifies not just reliability but a commitment to delivering exceptional service. By choosing us, you ensure not only a car but also an experience you can rely on.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

150K reviews

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4.4

All reviews

(150,360)

42,684 reviews in the last 12 months

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Rated 5 out of 5 stars

Easy booking process

Easy booking process

July 17, 2026
EconomyBookings logo

Reply from EconomyBookings

Hi Sean,

Easy booking process is a lovely thing to hear — thanks for taking the time to note it. Glad it stayed simple for you, because that’s often what sets the tone for the whole trip. Wherever the next journey takes you, hope it’s just as straightforward.

Lisa Whitmore
Community Relations

Rated 5 out of 5 stars

This was fast and simple highly…

This was fast and simple highly recommend

July 16, 2026
EconomyBookings logo

Reply from EconomyBookings

Hi Carrie,

Fast and simple is a lovely pair of words to read — thanks for leaving them. “Highly recommend” is just as good to hear, and it’s nice when the booking stays out of the way and does its job. Wherever the next trip takes you, hope it goes just as smoothly.

Lisa Whitmore
Community Relations

Rated 5 out of 5 stars

Got the most economical deal

July 11, 2026
Unprompted review
EconomyBookings logo

Reply from EconomyBookings

Hi Sheila,

A most economical deal is a pleasing outcome, Sheila — thanks for letting us know that’s what stood out. It’s always good when the price comes in where it should. Wherever the next trip takes you, hope you find the same sort of value again.

Lisa Whitmore
Community Relations

Rated 5 out of 5 stars

Very helpful and friendly.

Very helpful and friendly.

June 25, 2026
Unprompted review
EconomyBookings logo

Reply from EconomyBookings

Hi Cornelius,

Grateful you left this — “helpful and friendly” is a lovely way to describe the experience. It’s good to know that came through so clearly. Wherever the next trip takes you, hope it feels just as straightforward.

Lisa Whitmore
Community Relations

Rated 5 out of 5 stars

Good customer service

Have good customer service.

July 16, 2026
EconomyBookings logo

Reply from EconomyBookings

Hello, Mohamed Zaki Bin Noor Din,

Thanks for the note, Mohamed Zaki Bin Noor Din — good to hear the customer service came across well, and that was the part worth mentioning. Hope the next booking is just as straightforward from start to finish.

Lisa Whitmore
Community Relations

Rated 5 out of 5 stars

Easy to use!

July 16, 2026
EconomyBookings logo

Reply from EconomyBookings

Hi Garry,

An easy-to-use booking is lovely to hear — thanks for passing that on. Glad it stayed straightforward for you, because that’s often exactly what makes the difference. Hope the next trip is just as smooth.

Lisa Whitmore
Community Relations

Rated 5 out of 5 stars

Easy & Value.

Ease of digital booking process. Competitive pricing

July 16, 2026
EconomyBookings logo

Reply from EconomyBookings

Hi Christine,

Nice of you to mention both the digital booking process and the competitive pricing — that’s a rather pleasing combination to hear about. Thanks for taking the time to leave it, Christine. Wherever the next trip takes you, hope it’s just as straightforward.

Lisa Whitmore
Community Relations

Rated 4 out of 5 stars

Price charged discrepancy to price quoted.

the final price I was quoted was 664.30. I accepted this price and immediately paid through PAYPAL Pay in 4 Plan. The total payment shown on my Pay in 4 Contract is $ 699.88. Why is this different to the price quoted. I received an answer promptly and accept the explanation. Thank you

July 16, 2026
EconomyBookings logo

Reply from EconomyBookings

Hello, Trevor,

A quoted $664.30 turning into $699.88 on the Pay in 4 contract is a $35.58 gap, and that’s worth explaining. The booking quote is the rental price; PayPal’s Pay in 4 is a separate payment agreement, so the total on that contract can differ because PayPal sets its own terms. If you’d like the figures compared, do send your booking number and a screenshot of the PayPal breakdown through the Help Center, and the team can check where the extra amount sits.

Lisa Whitmore
Community Relations

Rated 5 out of 5 stars

Was great enjoyed

Was great enjoyed

July 12, 2026
Unprompted review
EconomyBookings logo

Reply from EconomyBookings

Hi Hilel,

Thanks for letting us know, Hilel — “was great, enjoyed” is a lovely note to read, and it’s good to hear the trip came together so easily. Hope the next one’s just as straightforward.

Lisa Whitmore
Community Relations

Rated 5 out of 5 stars

Smooth booking

Smooth booking. Great service.

July 16, 2026
EconomyBookings logo

Reply from EconomyBookings

Hi Pete,

A smooth booking and great service are a nice pair to read together. Thanks for coming back to say so — it’s good to know the whole thing felt easy from the start. Wherever the next trip takes you, hope it goes just as smoothly.

Lisa Whitmore
Community Relations

Rated 4 out of 5 stars

The booking process was relatively…

The booking process was relatively straightforward and I booked car hire with a great supplier at a reasonable price.

June 16, 2026
Unprompted review
EconomyBookings logo

Reply from EconomyBookings

Hello,

It's pleasing to hear the booking process stayed straightforward, and that you found a great supplier at a reasonable price. Thanks for taking the time to share that — a clean start and a fair rate are a good combination. Wherever the next trip takes you, hope it keeps the same easy rhythm.

Lisa Whitmore
Community Relations

Rated 5 out of 5 stars

Easy process

July 16, 2026
EconomyBookings logo

Reply from EconomyBookings

Hi there,

A smooth process like that is a good thing to come away with — thanks for letting us know. “Easy process” is exactly the kind of note we like to hear, and it’s good to know the booking side stayed straightforward for you. Whenever the next trip comes around, we’d be glad to have you back.

Ethan Carter
Feedback Manager

Rated 5 out of 5 stars

Great job bravo

July 16, 2026
EconomyBookings logo

Reply from EconomyBookings

Hi Mohamad,

A simple “great job, bravo” is lovely to read — thanks for taking the time to leave that. Glad it left such a strong impression. Whenever the next trip comes around, we’d be glad to help again.

Ethan Carter
Feedback Manager

Rated 5 out of 5 stars

easy booking and quick service

July 11, 2026
Unprompted review
EconomyBookings logo

Reply from EconomyBookings

Hi Adrian,

Nice of you to leave that — easy booking and quick service is a great combo to hear about. Thanks for sharing it; when both parts move along cleanly, it makes the whole thing much easier. Hope the next trip is just as straightforward.

Ethan Carter
Feedback Manager

Rated 5 out of 5 stars

The representative l spoke to about…

The representative l spoke to about removing the insurance coverage was quite understanding. I have complete coverage with my credit card and my insurance company. Thanks so very much. See you in Newark!!😊🙏🇺🇸

July 16, 2026
EconomyBookings logo

Reply from EconomyBookings

Hi Susan,

Glad the conversation about removing the insurance coverage felt straightforward, and thanks for coming back to say the representative was understanding. Having complete coverage through your credit card and your own insurer makes the Newark plan sound nicely sorted. Hope the trip goes smoothly when it comes around.

Ethan Carter
Feedback Manager

Rated 1 out of 5 stars

Still Waiting for My €2,340 Refund

EconomyBookings replied to my review, but their response simply directs me back to Customer Support, where I have already submitted multiple requests over a long period of time. Despite repeatedly contacting support, I have only received automated replies asking me to wait 5–7 business days, and no one has actually processed my case.

EconomyBookings acknowledges that my €2,340 refund requires manual processing because the withdrawal option is missing from my account. However, nothing has changed. My money is still locked in the E-Wallet, I still cannot transfer it back to my original payment card, and the issue remains completely unresolved. Very disappointing customer service.

June 29, 2026
Unprompted review
EconomyBookings logo

Reply from EconomyBookings

Hi Juan Carlos,

€2,340 stuck in your E-Wallet, with only the same “wait 5–7 business days” replies coming back, is a long way from resolved. You’re right that the missing withdrawal option means this isn’t finishing through the normal self-service flow.

When that button isn’t available, the transfer back to the original card has to be handled manually on the account side, rather than by the usual E-Wallet process. If the Help Center thread is still looping on auto-replies, ask for the case to be marked for manual withdrawal review and include your booking number and the email tied to the wallet.

Ethan Carter
Feedback Manager

Rated 4 out of 5 stars

Convenient

July 16, 2026
EconomyBookings logo

Reply from EconomyBookings

Hi Hans,

A convenient experience is a nice thing to hear about, and thanks for letting us know it came through that way. Short, simple, and easy to use is often what matters most. Whenever the next trip comes around, we'd be glad to help again.

Ethan Carter
Feedback Manager

Rated 3 out of 5 stars

I happy to book a car with you

All is good about it

July 16, 2026
EconomyBookings logo

Reply from EconomyBookings

Hi Amelia,

Nice to hear everything felt good overall — thanks for dropping a note. “All is good about it” is a tidy verdict, and it’s good to know the booking left you with an easy impression. If there’s another trip ahead, hope it feels just as straightforward.

Ethan Carter
Feedback Manager

Rated 5 out of 5 stars

CAR RENTAL BOOKING

As a Canadian citizen planning an upcoming trip to Portugal, I found that booking a car rental via this platform was user friendly and well detailed.

July 15, 2026
EconomyBookings logo

Reply from EconomyBookings

Hi there,

A user-friendly, well-detailed booking for Portugal is lovely to hear. Thanks for taking the time to share it, and I’m glad the information was clear while you were planning the trip from Canada. Whenever the next journey comes around, we’d be glad to have you back.

Ethan Carter
Feedback Manager

Rated 2 out of 5 stars

Ridiculous hidden toll tag price

Very good pricing (initially). Pick up and dropping car off at a off site location is acceptable but must allow extra 1hr

This company charged £53 for 4 days rental then upon getting the car, extra £25 on toll tag. Absolutely ridiculous! Be warned!

July 11, 2026
Unprompted review
EconomyBookings logo

Reply from EconomyBookings

Hello, Maw Wang,

The £25 toll tag on top of a £53, 4-day hire is the bit that turns a decent-looking price into a frustrating one. Off-site pickup and drop-off can work fine, but the extra hour you mentioned is often the real trade-off, and any local add-ons at the desk should be clear before you agree to them. If you want the charge looked at against the booking details, our support team via the Help Center on the website can review what was shown before pickup.

Ethan Carter
Feedback Manager

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