Hi Support Could you please help me to understand something, I have my Trial mining running and it has some money in it , and from your Dashboard you said I should activate a Contract to withdraw... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
ECOS makes you feel like you’re earning Bitcoin daily. In reality, you’re just watching your rewards vanish into so-called “service fees”. On average, 87% of your earnings are swallowed up... See more
Company replied
I read people's opinions about this platform but I was surprised because when I invested I didn't find any flaws or defects in the platform. Everything went well. I really appreciate their 24/7 servic... See more
Company replied
I used to like Ecos and undeniable that I learned a lot about btc and passive income. However, I started to see many things not fun. I keep seeing not up to date gains (bugs software/website related e... See more
Company replied
Company details
Written by the company
ECOS company was established in 2017 in the eponymous Free Economic Zone (FEZ) in the city of Hrazdan, Armenia. Created jointly with the Government of the Republic of Armenia, the FEZ is a unique space for the development of projects in the crypto and blockchain industry. Starting with a simple sale of equipment, by today ECOS is the world's largest company operating in the field of mining and creating its own investment infrastructure. The product line already has 6 working projects: cloud mining, ASIC mining, investment portfolios, hosting, wallet, and cryptocurrency exchange. ECOS data center is located on the territory of Hrazdan thermal power plant. To date, it has more than 20,000 devices and supports an energy infrastructure of 60 MW, capable of expansion to 200 MW. The location in Hrazdan creates a number of significant advantages, such as: direct receipt of electricity from thermal power plant, ideal climatic conditions and the presence of its own service center. Armed guards monitor the safety and security of the equipment around the clock, and a team of engineers working on the site 24/7 ensures uninterrupted operation.
Contact info
Gortsaranain street, bldg 1, 2302, Hrazdan City, Armenia
- ka@ecos.am
- ecos.am
You should know
2.7
Poor
1K reviews
Replied to 77% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good Day Support
Hi Support
Could you please help me to understand something, I have my Trial mining running and it has some money in it , and from your Dashboard you said I should activate a Contract to withdraw this trial Mining right. So now confirm this for me. If I activate $100 contract like now am I eligible to withdraw what i have in my Trial Mining. Is there anything that can stop me from withdrawing , please be specific according to your Ts&Cs. Explain clearly on this as i am about to activate and I want to withdraw. Thank you
May 7, 2026
Unprompted review
100 USD Lost
I bought a cloud miner for $100. At first, it seemed to work, but the more time passes, the more they take your money with supposed fees. After a year, I've only earned $8... because they take more in fees than I earn mining, and the minimum withdrawal is $30. Basically, I paid to have my money slowly siphoned off. Fortunately, it was only $100 and no more. If you can, stay away from this company, and if you can, buy BTC from a trader or something like that; it will be more profitable.
May 6, 2026
Unprompted review
Reply from ECOS mining
Dear Customer,
Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet expectations. Please note that cloud mining returns depend on multiple factors, including market conditions, mining difficulty, and maintenance fees, all of which are outlined in advance.
We understand your concerns regarding fees and withdrawals, and our team is always available to review your case in detail and provide clarification. Please feel free to contact our support so we can assist you further.
Best regards,
ECOS Team
Fee trap
ECOS makes you feel like you’re earning Bitcoin daily. In reality, you’re just watching your rewards vanish into so-called “service fees”.
On average, 87% of your earnings are swallowed up by fees.
You see green numbers in the dashboard – and then red ones right underneath, taking nearly everything back.
This isn’t cloud mining. It’s a slow, silent drain on your funds wrapped in a pretty interface.
You end up with almost nothing in your wallet while ECOS keeps cashing in.
Stay away. Seriously.
Also worth noting: when I raised questions about fees and payouts in their Telegram channel, I was blocked shortly after.
May 2, 2026
Unprompted review
Reply from ECOS mining
Dear Customer,
Thank you for sharing your feedback. We’re sorry to hear about your experience.
At ECOS, we aim to maintain full transparency regarding fees and payouts. All service fees, including maintenance and electricity costs, are clearly outlined in the contract terms and reflected in the dashboard to provide a complete picture of mining performance.
Mining profitability can vary significantly depending on network difficulty, Bitcoin price, and operational costs — factors that affect all cloud mining providers.
Regarding your concern about Telegram moderation, we strive to keep discussions constructive and in line with community guidelines. If there was a misunderstanding, we’d be glad to review the situation.
We appreciate your input and are always open to improving our service.
Sincerely,
ECOS Team
The cloud miners simply do not work.
The cloud miners simply do not work.
P2
Now you want to verify my wallet by asking my seed phrase
And add a BTC adress on the erc-721 network.
May 3, 2026
Unprompted review
Reply from ECOS mining
Dear Customer,
Thank you for your feedback. We’re sorry to hear that you’re experiencing issues with cloud mining. Our services are operating as intended, but results may vary depending on market conditions and contract parameters. If something isn’t working correctly on your side, our support team will be happy to investigate and assist you. Please contact us with more details so we can help resolve the issue.
Best regards,
ECOS Team
Real platform
I read people's opinions about this platform but I was surprised because when I invested I didn't find any flaws or defects in the platform. Everything went well. I really appreciate their 24/7 service and the team of this company. This is a real Bitcoin mining company. You can make long-term profits by purchasing a long-term package. I really thank you. It deserves more than five stars.
May 1, 2026
Unprompted review
Reply from ECOS mining
Dear Customer,
Thank you for your kind words and for sharing your positive experience. We’re glad to hear that our platform and 24/7 support have met your expectations. Your feedback motivates our team to continue delivering reliable service and improving every day.
Best regards,
ECOS Team
High costs, declining revenue, losing value
The cost is USD-based and is converted daily according to the BTC exchange rate. Performance is constantly declining, and for months now, the deductions have exceeded the earnings.
I have already lost half of my invested money.
I’ve complained multiple times, but they’re simply ignoring it.
April 21, 2026
Unprompted review
Reply from ECOS mining
Thank you for your feedback. We’re sorry to hear about your experience.
Mining results and profitability depend on multiple factors, including network difficulty, market conditions, and cryptocurrency exchange rates, all of which can change over time. Maintenance fees and service costs are applied in accordance with the service conditions and may, in certain periods, exceed mining rewards.
We understand how frustrating this can be and take your concerns seriously. Please contact our support team at https://ecos.am/en/support
so we can review your case in detail and provide assistance.
- ECOS Team
This place is not leget they are a…Ecos is not valid
This place is not leget they are a bunch of crooks.. the miner never crosses the payment range . I bought 100 dollars contract and to withdraw it keeps saying buy a contract .. I contacted several times and they keep giving me run around.. this is a scam site..DO NOT INVEST HERE!!! LIERS AND SCAMMERS
April 20, 2026
Unprompted review
Reply from ECOS mining
Dear Customer,
We’re sorry to hear about your experience.
Please note that according to ECOS terms, withdrawals are only available when the balance exceeds the minimum withdrawal amount.
If the balance is below the required amount, the system may prompt you to purchase a new contract to continue mining and reach withdrawal eligibility.
ECOS does not restrict withdrawals arbitrarily, and all conditions are clearly outlined in our Terms and Policies. We recommend contacting support with your account details so we can review your case and provide specific clarification.
Sincerely,
ECOS Team
Non-existent support and lack of…
Non-existent support and lack of transparency regarding balance
A deeply frustrating experience so far. Customer support is practically non-existent; they do not respond to inquiries or provide any actual solutions. Furthermore, there is zero clarity on when the "temporary balance" will finally be credited to my total balance. It is impossible to trust a platform that fails to meet accreditation timelines and offers no effective communication channels. I am still waiting for my funds.
April 15, 2026
Unprompted review
Reply from ECOS mining
Hello,
We take such statements seriously, but we must clarify that ECOS operates in accordance with its terms and does not withhold user funds without reason.
Temporary balances are not part of the available balance until all required conditions and processing steps are completed. These timelines depend on specific transaction parameters and are clearly defined within the platform.
Regarding support, response times may vary depending on request volume, but all inquiries are handled. Claims of “non-existent support” do not reflect the actual operation of our service.
If you require clarification on your specific case, please contact support with accurate account details. General accusations do not help resolve individual situations.
Best regards,
ECOS Team
No support
Ecos sent me several emails re 2 special contract, but those contracts are not listed on their website.
I am now trying for several days to get some kind of answer from their live chat - sadly they do not respond.
I will rather not invest any funds with them.
April 14, 2026
Unprompted review
Reply from ECOS mining
Hello,
Thank you for your feedback.
Promotional offers or special contracts may occasionally be sent directly to users via email and may not always be publicly listed on the website. We apologize if this caused any confusion.
We are also sorry to hear about the delay in live chat responses. This is not the level of service we aim to provide. Please contact our support team so we can assist you promptly and clarify the offers you received.
Best regards,
ECOS Team
Ecos is a skillful scammer
Ecos is a skillful scammer. Don't be deceived by the juicy lies posted on their site, it is trap to lure navie investors. I opened an account with Ecos to try the 30 days Trial Mining before investing. 20 minutes after an Agent called me to fund my account to start Real mining and I declined. He then blocked my Trial Mining.
Which genuine dealer would compel a prospect investor to fund account?
Be warned
your company is a scammer. I am not tarnishing your reputation, am just saying the Truth about your Company.
April 14, 2026
Unprompted review
Reply from ECOS mining
Hello,
Thank you for your feedback.
ECOS does not require users to fund their accounts, and declining an offer does not result in account restrictions. Trial mining access may be subject to specific conditions or technical factors, which could explain the situation you experienced.
We take such concerns seriously and encourage you to contact our support team with your account details so we can review your case.
Best regards,
ECOS Team
They took myoney and then turned around…
They took myoney and then turned around and just ghoasted me me Been on here a frw yrs now. Never any problems up untill now so be aware. Just another scam and theifs like the rest of them.
April 8, 2026
Unprompted review
Reply from ECOS mining
Hello,
We’re sorry to hear about your experience and understand how frustrating this situation must feel. Please note that ECOS does not ignore or “ghost” our users, and we take all claims like this very seriously.
We kindly ask you to contact our support team directly with your account details so we can investigate your case thoroughly and provide a clear resolution.
Our goal is to ensure transparency and reliable service for all our users, and we’re committed to resolving any issues as quickly as possible.
Thank you for bringing this to our attention.
Don't be deceived by this platform
Don't be deceived by this platform, you will never get your withdrawal, and all the promises are fake because you will end up getting nothing in return. I have learned my lesson the hard way. I know #Crop#Mines..............# has been consistent in their service and assures good returns without any delay.
April 8, 2026
Unprompted review
Reply from ECOS mining
Attention, ECOS users and community:
This review is completely unreliable. You have become the target of scammers who are trying to defraud you and steal your money, tarnishing the reputation of ECOS. These fake reviews are designed to involve unsuspecting users in fraudulent schemes.
Do not follow the links and do not trust these third-party platforms! Be extremely careful, especially if you see suspiciously low prices — if it looks too attractive to be true, then it is a hoax.
ECOS has been operating for more than 8 years, serving about 1 million users from more than 80 countries. We are a legitimate, trustworthy company and never require additional payments to withdraw your funds or for any other reason.
Always use only the official website or mobile app: https://ecos.am
Protect yourself, be vigilant, and don't fall for scammers trying to tarnish ECOS' reputation.
– ECOS Team
I used to like Ecos and undeniable that…
I used to like Ecos and undeniable that I learned a lot about btc and passive income. However, I started to see many things not fun. I keep seeing not up to date gains (bugs software/website related error) and right now withdrawal isn’t active with kyc filled more than a month ago. Honestly, things look disappointing and started to switched to different place to elevate my investment/wealth planning away from Ecos. It seems that withdrawal issues is revolving now so will be great to resolve the barrier and make things done freely .
April 5, 2026
Unprompted review
Reply from ECOS mining
Dear Customer,
Thank you for your honest feedback and for being with ECOS. We truly appreciate that you’ve been part of our community and that the platform has contributed to your understanding of BTC and passive income.
We’re sorry to hear about the issues you’ve experienced, especially regarding outdated data display and withdrawal availability. Please note that temporary inconsistencies may occur due to technical updates or system improvements, and withdrawal functionality can depend on account verification status and additional security checks.
We understand how important smooth access to your funds is, and we regret any frustration caused. To resolve your case as quickly as possible, we kindly ask you to contact our support team at support@ecos.am with your account details.
We are committed to improving our services and hope to restore your confidence in ECOS.
Best regards,
ECOS Team
Fraud, please don't invest on this company
I have an account with Ecos.am for over a year, I have download it the data, to proof that I was doing bussiness with them. I just wanted to withdrawl $65 dollars to make sure my money was going directly to my account. Well, I get to find out 3 days later, when they said that it will take 24 hours for reviewing, that they don't answer my emails, now customer support on the site sees me and they completly ignorn me.
Now, they ability to withdrawl is off from the account.
How is that so many people have make the same complaint and they answer the question on trustpilot but they can not solve the problem on your withdrawl,
I will reverse this post and a few other that I am planning to do if they solve my problem, but to be honest I don't think that will happend. I see how they behive.
I have sent several emails to review specialist and they just drive you around and let you in the same place you started, how can you recommend this company to other people? I feel very bad with my friends because they asked me and I spoke well about this company, little did I know.
April 3, 2026
Unprompted review
Reply from ECOS mining
Dear Customer,
Thank you for sharing your feedback. We are truly sorry to hear about your experience and understand how concerning this situation must feel.
Please note that withdrawal requests may require additional verification and review for security and compliance reasons, which can sometimes take longer than expected. However, you should never feel ignored, and we sincerely apologize if our communication did not meet your expectations.
We kindly ask you to contact our dedicated Fraud & Security team directly so we can urgently investigate your case and assist with your withdrawal. Please reach out to us via our support center at support@ecos.am, including your account details and any relevant information.
Your case is important to us, and we are committed to resolving it as quickly as possible.
Best regards,
ECOS Team
100% scam
It s simple to explain. I ve paid a one year contract and at the end of the contract, my reward is 0.000
Pass your way . And when you speak with their moderator they treat you like sh..t. what a scam....just received your answer but it s just a stupid answer with no contradiction because you have no choice then accept the fact it s a scam. What I don t understand is how can you still exist as an application support by Google play and other platforms, you should be ban.
April 3, 2026
Unprompted review
Reply from ECOS mining
Thank you for your feedback.
Mining results depend on external factors such as market conditions, mining difficulty, and network rewards, which can significantly impact final outcomes over the contract period. Fixed-term contracts do not guarantee profitability.
We also take concerns about support quality seriously and are working to ensure professional communication at all times. If you have a specific case, please share your ticket number so it can be reviewed.
- ECOS Team
Fees Higher Than Earnings – Be Very Careful!
This service may look attractive at first, but my experience was very disappointing.
I LOST ALL OF MY INVESTED MONEY — EVERY SINGLE DOLLAR.
The structure of the contract is such that ongoing fees can match or even exceed the mining rewards. Over time, this can gradually reduce your balance instead of growing it.
By the end of the contract, you may find that little remains — and even that can be difficult or impossible to withdraw due to minimum withdrawal limits and fees.
Please do thorough research before making any decision.
April 2, 2026
Unprompted review
Reply from ECOS mining
Thank you for your feedback.
Cloud mining returns depend on multiple factors, including market conditions, mining difficulty, and network rewards, all of which are outside of our control. Maintenance fees and contract terms are disclosed in advance and form part of the agreement when purchasing a contract.
We do not guarantee profits, and outcomes may vary over time. Regarding withdrawals, minimum thresholds and fees are clearly defined to ensure proper transaction processing.
We encourage all users to carefully review contract details and associated risks before making a purchase.
- ECOS Team
Worst platform ever
Worst platform ever, they don’t allow you to withdraw and there is no help from customer service
April 1, 2026
Unprompted review
Reply from ECOS mining
Thank you for your feedback.
Withdrawal requests may be temporarily limited if additional verification is required, as part of standard security and compliance procedures. These measures are in place to protect user accounts and funds, not to restrict access.
Regarding support, we acknowledge your concern and are continuously working to improve response efficiency. Please provide your ticket number so we can review your case.
- ECOS Team
Terrible experience – avoid this platform!
First of all, "Rental" is a misleading term here. In reality, you just see some arbitrary numbers in a dashboard that are generated heaven knows how. You have zero control: you can't configure usage terms, you can't choose a pool—nothing. You are forced to blindly trust the "numbers" they show you. Even if the miner was actually working, it's just a cloud mining contract with a fixed hashrate for a year, not a real rental. Factoring in their "maintenance fees" for the rented equipment, I am currently $1,000 in the red.
But that’s just the tip of the iceberg. I chose this service specifically because they didn't require KYC. Due to political reasons and local regulations, transferring and storing personal data outside my country is prohibited. ECOS did not request KYC initially, nor was it clearly stated as a requirement. They happily took my funds and "used" them for the miner rental.
However, when it came to withdrawal (not to mention their exorbitant fees), they suddenly demanded KYC. This is despite the fact that I’m withdrawing to a clean, brand-new wallet. They already have my verified phone number (which serves as a digital ID in my country) and my personal email. They have everything they need, yet they refuse to process the withdrawal.
This is a total scam. I highly recommend staying away from them.
Update to response:
I have thoroughly re-examined your Terms and Conditions and the onboarding flow.
No Mandatory Disclosure: Nowhere during the registration or the deposit of my $3,000 was it stated that KYC is a mandatory condition to access my own funds. You allow "Basic" accounts to deposit and "rent" miners without any ID verification.
Hidden Rules: Your support keeps saying KYC is "required by law," but your own platform allowed the transaction to happen without it. If it’s a legal requirement, you are violating the law by accepting unverified deposits. If it’s not, you are violating our agreement by blocking my $2,000.
Marketing Deception: You use the word "Rental" to attract users, but your terms hide the fact that it’s a fixed-hashrate contract with no user control. You use "Easy Onboarding" to take money, but hide the "KYC Wall" to prevent withdrawals.
Conclusion: There is no signed agreement or mandatory pop-up that warned me about these restrictions before I paid. You changed the rules of the game after you took my money.
Return my remaining $2,000 to the original source. A refund to the original wallet does not require KYC under any standard AML policy—it is the cleanest way to close a disputed account.
Additional note:
To make matters worse, I only discovered their KYC demand much later because the notification was immediately flagged as Spam by mail provider.
March 23, 2026
Unprompted review
Reply from ECOS mining
Thank you for sharing your feedback. We’re truly sorry to hear about your experience and understand your frustration.
Regarding “rental,” our cloud mining products are clearly structured as fixed-hashrate contracts, where all technical operations, including hardware management and pool configuration, are handled on behalf of the user. This allows clients to participate without needing to manage complex infrastructure. We aim to present performance data transparently within the dashboard.
As for KYC, while we strive to make onboarding as simple as possible, identity verification may be required at later stages, including withdrawals, in accordance with compliance, anti-money laundering (AML), and security requirements. These procedures are applied to protect both our users and the platform, regardless of the withdrawal destination.
We understand that this may be inconvenient, especially given your personal circumstances, and we regret any lack of clarity regarding this process. Please be assured that we do not intend to restrict access to your funds—verification is required solely to ensure secure and compliant transactions.
We sincerely apologize for any frustration caused and remain committed to improving transparency and communication. We encourage you to continue working with our support team so we can assist you in resolving this matter as quickly as possible.
- ECOS Team
Ecos doing classic SCAM stalling tactics
SCAM alert. It is is really disappointing to say even ecos, a so called 8 year old firm that they claim, is turning out to be a classic scam. I and my friend have mining purchases of over $10,000. -
1) Our first withdrawal went normally (ignoring their high transaction fees which they falsely blame on btc network fees. Ecos guys, your clients know what is the avg btc fees)
2) all problem started with 2nd withdrawal. They suddenly claim KYC process and advanced due diligence excuse. They say it will take 2 weeks to confirm ! I understand KYC happens, but hey, you are supposed to do KYC BEFORE customer pays not after he has paid for 2 year plans.
I gave my and my friend's all kyc documents, including selfies and payment screenshots. Now they are stalling.
3) their support is all over the place. My so called manager has run away.
4) Check the latest reviews, everyone is facing this.
5) allowing first withdrawal then stalling next one for weeks on KYC excuse is an OLD stalling technique in crypto.
My tickets number are 60868 and 60867. I will revise the review, if they really release the funds. But be aware of what it is as of now.
March 20, 2026
Unprompted review
Reply from ECOS mining
Thank you for your feedback. We’re sorry to hear about your experience and understand your concerns.
Please note that KYC and enhanced due diligence procedures are mandatory requirements designed to ensure the security of client funds and compliance with applicable regulations. In certain cases, these checks may be initiated or extended during account activity, including withdrawals, especially when additional verification is required.
We would like to assure you that your case has not been overlooked. Tickets #60868 and #60867 are currently under review by our compliance team. We understand that waiting can be frustrating, and we are making every effort to complete the process as quickly as possible.
Regarding support communication, we sincerely apologize for any inconvenience caused. We are actively working to improve response times and overall service quality.
We appreciate your patience and kindly ask you to allow us additional time to finalize the verification process. Your funds remain secure, and you will be notified immediately once the review is complete.
- ECOS Team
Fraud
Back in 2021 I invested a small amount to test the service (50USD). Even though I ended up with a small amount, that now became 36USD, I don't know how I am supposed to withdraw that money if the withdrawal fee is a lot higher than it's supposed to be, and the minimum withdraw amount is 0.001BTC (around 65USD right now).
March 30, 2026
Unprompted review
Reply from ECOS mining
Thank you for your review.
We understand your concerns regarding the withdrawal amount and fees. Please note that the minimum withdrawal limit and associated fees are determined by current Bitcoin network conditions and are outlined in advance on our platform.
For smaller balances, withdrawals may indeed be less practical due to these constraints. We recommend monitoring your balance or continuing to use the service until the minimum threshold is reached.
If you have any questions, our support team is available to assist.
- ECOS Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.